Weston Super Mare Jobcentre, Regent House, High Street, BS23 1JH | Contact Weston Super Mare Jobcentre


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

Looking for information about the Jobcentre in Weston Super Mare? We’ve got everything you need to know about Weston Super Mare Jobcentre at Regent House, High Street – use our table of contents below to jump to the section you need. Please note: this site is not affiliated with Jobcentre, DWP, or any organisation mentioned. The information provided is advisory, and any phone numbers listed are call connection numbers.

Contents

Weston Super Mare Jobcentre Address
Weston Super Mare Jobcentre Postcode
Directions to Weston Super Mare Jobcentre
Weston Super Mare Jobcentre Contact Number
Weston Super Mare Jobcentre Opening Hours
Weston Super Mare Jobcentre NOMIS code
Claiming Jobseekers at Weston Super Mare Jobcentre
Making an appointment at Weston Super Mare Jobcentre
Universal Credit at Weston Super Mare Jobcentre
Employment and Support Allowance at Weston Super Mare Jobcentre
Personal Independence Payment at Weston Super Mare Jobcentre
Income Support at Weston Super Mare Jobcentre
Incapacity Benefit at Weston Super Mare Jobcentre
Social Fund at Weston Super Mare Jobcentre
Budgeting Loans at Weston Super Mare Jobcentre
Budgeting Loans at Weston Super Mare Jobcentre
Maternity Allowance at Weston Super Mare Jobcentre
Weston Super Mare Jobcentre Complaints
National Insurance Number at Weston Super Mare Jobcentre
Advertise a Job at Weston Super Mare Jobcentre
Careers at Weston Super Mare Jobcentre
Contacting Weston Super Mare Jobcentre by email
Contacting Weston Super Mare Jobcentre online
All contact details for Weston Super Mare Jobcentre

 Weston Super Mare Jobcentre Address

There are many people who are looking for the Jobcentre Plus in Weston Super Mare. While the information about Jobcentre locations across the UK – indeed, including Weston Super Mare – are publically available, sometimes it can be difficult to find out exactly the information that you need. Whether you’re looking to start a claim at Weston Super Mare Jobcentre, or simply need to know how to get to the Jobcentre Plus in Weston Super Mare, we’ve got all the information that you need.

The full address for the Jobcentre Plus in Weston Super Mare is:

Weston Super Mare Jobcentre Plus, Regent House, High Street, BS23 1JH

This is according to the UK Government information and was correct as of May 2018.

 Weston Super Mare Jobcentre Postcode

One of the most common queries about Weston Super Mare Jobcentre is a request for its postcode. This is usually so that a claimant can send a letter of complaint to the Jobcentre, or may be related to another enquiry. Regardless, the postcode for the Jobcentre in Weston Super Mare is BS23 1JH.

Directions to Jobcentre

Below you can see a Google Map for the Weston Super Mare Jobcentre Plus location – below that, we have a link that should be able to provide directions to the Jobcentre itself. Whether you live close to Regent House, High Street or need to commute, it the Google Maps API should be able to help you navigate towards Weston Super Mare Jobcentre in BS23 1JH.


Directions to Weston Super Mare Jobcentre Plus, Regent House, High Street, BS23 1JH

 Weston Super Mare Jobcentre Contact Number

Phone numbers for individual Jobcentres such as the one in Weston Super Mare are almost never published – those looking to contact Weston Super Mare Jobcentre or any other Jobcentre Plus location are generally advised to phone the main Jobcentre Plus contact number. For your convenience, we have provided a Jobcentre Plus helpline connection number below


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

This Jobcentre connection number will direct you through to the main Jobcentre helpline, and is a call forwarding service. Calls cost 7p per minute plus your network access charge.

 

Department Contact Details
Jobcentre Plus helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge

 Weston Super Mare Jobcentre Opening Hours

Generally, Jobcentre Plus locations are open between the hours of 9am until 5pm, Monday to Friday. We have been unable to ascertain the exact hours of Weston Super Mare Jobcentre, but that rule is generally the case: sometimes certain locations may open an hour or two earlier, and others are known to open late on a Wednesday (generally at 10 am), but these are subject to change.

Day General Jobcentre opening hours
Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am – 5pm
Saturday Closed
Sunday Closed

These are not the opening hours for Weston Super Mare Jobcentre specifically but acts as a general guide to Jobcentre opening hours.

 Weston Super Mare Jobcentre NOMIS code

The NOMIS code for Weston Super Mare Jobcentre in Regent House, High Street is 03705.

 Claiming Jobseekers Allowance at Weston Super Mare Jobcentre

One of the main ways to claim JSA at any Jobcentre is to do so by calling the Jobcentre contact number. We are able to connect you through to their helpline team using our call forwarding number, and this is true of Weston Super Mare Jobcentre. In the past, they may have been able to process claims at their address, Regent House, High Street, but this generally isn’t the case any more. This is true whether you want to claim ‘new style’ JSA, Universal Credit, or most other benefits.

You can also start a claim for JSA at Weston Super Mare Jobcentre online through the Gov.UK website – you can do so by following this link, which will provide you with all the details you may require and walk you through the process toward making your claim. Please be aware that in order to use this service, you currently must fit the following criteria:

  • must not have received Employment and Support Allowance (ESA) in the last calendar month
  • must not want to claim Jobseeker’s Allowance (JSA) from a future date
  • must not want to reclaim JSA after finishing a training course arranged through your Jobcentre
  • must not have an appointee More Information on appointee
  • must not live in Northern Ireland (Northern Ireland customers click here)

You should also:

  • have a National Insurance number
  • have a phone number you can be contacted on
  • complete your own application

Please be aware that if you want to claim Jobseekers Allowance at the Jobcentre Plus in Weston Super Mare, at the time of writing the benefit is being phased out in favour of Universal Credit – and your claim may be moved over to UC at some point, if not from the beginning. This is the case in most Jobcentre locations, not only for those applying for JSA in Weston Super Mare.

Department Contact Details
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Claim Jobseekers Allowance online Click here

Making an appointment at Weston Super Mare Jobcentre

It is advised that anyone looking to make an appointment at Weston Super Mare Jobcentre Plus, or indeed any Jobcentre location, should attempt to do so over the phone if at all possible. The official Government website says as much, pushing people towards a centre appointments line which should be able to allocate a slot for that that – ideally – will fit both your own needs and the needs of Weston Super Mare Jobcentre Plus.

This also goes for changing or cancelling an appointment at the Jobcentre Plus in Weston Super Mare, and regardless of what benefit you need to speak about (over time, this will likely be entirely about Universal Credit, but at the time of writing could include Jobseekers Allowance)

Department Contact Details
Weston Super Mare Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge

Universal Credit at Weston Super Mare Jobcentre

As time goes on, it looks as though Weston Super Mare Jobcentre Plus will mainly be processing Universal Credit claims. This is going to be the case nationwide, not only at the Jobcentre location at Regent House, High Street. Whether you live local to BS23 1JH, or somewhere else entirely, the UK Government is attempting to move most benefits payments on to Universal Credit – and so it is likely that it will be the main way through which people receive benefits in the future.

While there has been some pushback to the move to Universal Credit, it seems as though the Jobcentre in Weston Super Mare, as well as every other location, will soon be exclusively using Universal Credit.  According to the most recent advice from Citizens Advice, Universal Credit will replace:

  • Housing Benefit

  • income-related Employment and Support Allowance (ESA)

  • income-based Jobseeker’s Allowance (JSA)

  • Child Tax Credit

  • Working Tax Credit

  • Income Support

These are known as ‘legacy benefits’. If you’re thinking of claiming one of these benefits for the first time, you might need to apply for Universal Credit instead. It depends where you live – check if you’re eligible for Universal Credit. You can also find out when Universal Credit is coming to your area on GOV.UK.

If you are looking to claim Universal Credit in Weston Super Mare, or would simply like the Jobcentre at Regent House, High Street to move you over from one of the benefits mentioned above on to Universal Credit, it may be advisable to phone the central Jobcentre helpline in order to speak to an adviser about how best to go about this. You can speak to a Universal Credit helpline representative by calling our call forwarding number, which will connect through to the main support helpline.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit Budgeting Advances (this is a call forwarding number) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Weston Super Mare Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Employment and Support Allowance at Weston Super Mare Jobcentre

Much like JSA, Employment and Support Allowance in Weston Super Mare and across the country is slowly being phased out in favour of Universal Credits payments. If you are claiming ESA at your local Jobcentre in BS23 1JH, it may be the case that you are moved from this benefits payment and on to Universal Credit in the near future, if this has not already been the case.

However, if you would like to speak to a member of the ESA team about your benefits claim or payment, the government advice is to phone the central Employment and Support Allowance contact number, rather than attempting to dial your local Jobcentre in Regent House, High Street. We have provided a call forwarding number below, which will be able to connect your call through to the main ESA helpline. From here, you should be able to resolve most Employment and Support Allowance enquiries, including issues around payments, complaints, applications, and much more besides.

Department Contact Details
Employment and Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Employment and Support Allowance advice from Citizens Advice Click here

Personal Independence Payment at Weston Super Mare Jobcentre

Personal Independence Payment – also known at PIP – is one of the newest benefits, and also one of the most commonly claimed. it was brought in to replace Disability Living Allowance, amongst other things, and is mainly dealt with by the Department for Work and Pensions centrally. As this is the case, you may need to call the PIP support helpline in order to have your problem dealt with.  It is unlikely that staff at Weston Super Mare Jobcentre will be able to assist with most PIP enquiries, either in person at Regent House, High Street or over the phone.

If you are phoning to claim, please be aware that you will need the following (this is according to gov.uk/pip/how-to-claim):

  • your contact details, for

    example

    telephone number

  • your date of birth

  • your National Insurance number – this is on letters about tax, pensions and benefits

  • your bank or building society account number and sort code

  • your doctor or health worker’s name, address and telephone number

  • dates and addresses for any time you’ve spent abroad, in a care home or hospital

Personal Independence Payment is intended to assist claimants with the extra costs associated with dealing with a disability or long-term health condition. It is not means tested, and is tax-free: if you living in the Weston Super Mare area and feel like you may be able to make a claim, it is advisable to speak to the PIP helpline team. If you are already claiming and have an issue – such as a payment being missed, or a complaint about Personal Independence Payment – it could also be worth calling the PIP contact number.

Once again, it is not advisable that you go to the Weston Super Mare Jobcentre Plus to deal with your Personal Independence Payment claim: instead, Government advice appears to suggest that phoning the PIP helpline could be the most effective way to get your problem resolved.

Department Contact Details
Personal Independence Payment helpline (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
Personal Independence Payment advice from Citizens Advice Click here

Income Support at Weston Super Mare Jobcentre

Income Support is a benefit that is aimed at supporting households that are on a low income to supplement their earnings. Those who are claiming may be able to receive other benefits too, but these are all means test and dependent upon individual circumstance. If you are living in the Weston Super Mare area and feel that you may be eligible to get Income Support payments, please be aware that all new claims must be made through one of the following two methods:

You can call the main Jobcentre helpline who are able to start new Income Support Claims. If you are searching for an Income Support contact number, we have created a call forwarding service that will be able to direct yoru call through. These calls will cost 7p per minute plus your network’s access charge.

You are also able to make a claim through the post, when you send a claim form through to Weston Super Mare Jobcentre Plus at their postal address, which is as follows:

Weston Super Mare Jobcentre, Regent House, High Street, BS23 1JH

You can download Income Support claim forms below:

To download an Income Support claim form that you can fill in on your computer and then print off, click here.
To download an Income Support claim form that you can print off and fill out with a pen, click here

The Jobcentre in Weston Super Mare  should be able to deal with your Income Support claim – but please be aware that the benefit is slowly being phased out in favour of Universal Credit, and both existing and new claims may be moved over to Universal Credit soon.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Income Support (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Weston Super Mare Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Incapacity Benefit at Weston Super Mare Jobcentre

Incapacity Benefit has now almost completely been replaced with Employment and Support Allowance. This is also the case for most claims that are being made through Weston Super Mare Jobcentre, and any new Incapacity Benefit claims that are directed to Regent House, High Street will almost certainly be passed on to the ESA team. Even then, many ESA claims are being moved on to Universal Credit: it would be worth speaking to an Incapacity Benefit advisor if you feel you may be affected.

Incapacity Benefit was paid to people who were unable to work, and who had paid enough National Insurance Contributions. Since 31 January 2011, no new Incapacity claims were accepted – and all new claims were to be made through Employment and Support Allowance.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Weston Super Mare Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Social Fund at Weston Super Mare Jobcentre

Both at Weston Super Mare Jobcentre and cross the UK, the Social Fund has long since been abolished, with the Government in 2013 abolishing it. This also applied to Community Care Grants and Crisis Loans. The Social Fund now mainly exists to administer Budgeting Loans, details of which can be found below.

If you have any questions, consider using the contact details below.

Department Contact Details
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
More on Social Fund from Wikipedia Click here

Budgeting Loans at Weston Super Mare Jobcentre

Budgeting Loans are an option for people who are claiming benefits and have imminent things that need paying for that may not be covered by their current benefits payments. These can include:

  • furniture or household items (for example, washing machines or other ‘white goods’)

  • clothes or footwear

  • rent in advance

  • costs linked to moving house

  • maintenance, improvements or security for your home

  • travelling costs within the UK

  • costs linked to getting a new job

  • maternity costs

  • funeral costs

  • repaying hire purchase loans

  • repaying loans taken for the above items

If you are on Universal Credit, please be aware that you must claim for a Budgeting Advance instead – see below for this.

If you are a claimant at Weston Super Mare Jobcentre and need a Budgeting Loan, you can pick up a claim form from the main office, which is located at:

Weston Super Mare Jobcentre, Regent House, High Street, BS23 1JH

You can also download a Budgeting Loan claim form below:

To download an interactive Budgeting Loan claim form (SF500 form) that can be filled out on your computer and printed, please click here.
To download a Budgeting Loan claim form (SF500) that you can print off and fill out in pen, click here.

These will then need to be either sent or delivered by hand to the Weston Super Mare Jobcentre (if this is, of course, your local Jobcentre Plus location).

You can start a Budgeting Loan claim that will then be processed by Weston Super Mare Jobcentre at Regent House, High Street, BS23 1JH (if this is your local Jobcentre location) online – you can start this by clicking here.

You can also make a Budgeting Loan claim over the phone – find the contact details below.

Department Contact Details
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge
Budgeting Loans information from Gov.UK Click here

Budgeting Advances at Weston Super Mare Jobcentre

Brought in alongside Universal Credit, Budgeting Advances cover the following:

[F]or emergency household costs (for example buying a new cooker or for help getting a job or staying in work).

A Budgeting Advance is a loan, and you’ll need to repay it through your regular Universal Credit payments �” your payments will be lower until you pay it back.

In terms of the amounts you can claim, the Government currently advises (at the time of writing):

The smallest amount you can borrow is £100. You can get up to:

  • £348 if you’re single
  • £464 if you’re part of a couple
  • £812 if you have children

How much you can get depends on whether you:

  • can pay the loan back

  • have any savings over £1,000 (we will reduce the loan amount we offer to you by £1 for every £1 you have in savings over the £1000 threshold)

If you would like for Weston Super Mare Jobcentre to consider you for a Budgeting Advance, there are certain eligibility criteria that you need to meet. This currently means you must have (according to Gov.UK):

  • been getting Universal Credit, Employment and Support Allowance, Income Support, Jobseeker’s Allowance or State Pension Credit for 6 months or more, unless you need the money to help you start a new job or keep an existing job

  • earned less than £2,600 (£3,600 jointly for couples) in the past 6 months

  • paid off any previous Budgeting Advances

If you would like to be considered for a Budgeting Advance, you must speak to you work coach at Weston Super Mare Jobcentre Plus. They should be able to advise you on whether you are eligible, the amount you could be paid, and other relevant details. To speak to a member of the Jobcentre Plus team, you can call the Jobcentre contact number – our call connection number can forward your call to their team. Calls will cost 7p per minute plus network access charges.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Weston Super Mare Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Maternity Allowance at Weston Super Mare Jobcentre

Maternity Allowance is paid to you if you are not eligible to claim Stattory Maternity Pay.  You are eligible to claim as soon as you hit the 26th week of your pregnancy.

To claim, you must go through your local Jobcentre – if you live in the Weston Super Mare area, this is likely you Jobcentre at Regent House, High Street. To make a Maternity Allowance claim, you must fill out a form and send it to the following address (if this is, indeed, your local Jobcentre Plus location)

Weston Super Mare Jobcentre, Regent House, High Street, BS23 1JH

To download a Maternity Allowance claim form, see below:

To download a Maternity Allowance claim form (MA1 form) that you can fill out on your computer and then print out, click here.
To download a Maternity Allowance claim form (MA1! form) that you can print out and then fill in by pen, click here.

These must then be sent via post to above address. Alternatively, you can speak to a member of the Maternity Allowance team through the Jobcentre Plus helpline below using our call forwarding service.

Department Contact Details
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Maternity Allowance advice from Citizens Advice Click here

National Insurance Number at Weston Super Mare Jobcentre

If you need to apply for a National Insurance Number, this needs to be done via phone. You can do so by using our call forwarding service through the number below. Calls will cost 7p per minute plus network access charge.

To get a National Insurance Number, you may need some of the following:

  • passport or identity card

  • residence permit

  • birth or adoption certificate

  • marriage or civil partnership certificate

  • driving licence

If you have lost your National Insurance Number, HMRC will not give these out over the phone, and Weston Super Mare Jobcentre may not be able to assist you in this either. You will need to fill out the CA5403 form – part of which must be done online. Click here to get the CA5403 form.

Department Contact Details
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Find lost National Insurance Number Click here

 Weston Super Mare Jobcentre Complaints

To make a complaint about Weston Super Mare Jobcentre, its employees, or anything relating to the operations at Regent House, High Street, you can do so either via phone, in person, or in writing. When you contact DWP to complain about Weston Super Mare Jobcentre, please include the following:

  • your National Insurance number �” unless you are an employer

  • your full name, address and contact numbers

  • which benefit you are complaining about

  • what happened, when it happened and how it affected you

  • what you want to happen to put things right

You can complain directly to the Jobcentre Plus at Weston Super Mare using the following address, or via phone using the call forwarding contact details below.

Weston Super Mare Jobcentre Plus Complaints, Regent House, High Street, BS23 1JH

Advertise a Job at Weston Super Mare Jobcentre

Anyone looking to advertise a job at Weston Super Mare Jobcentre is advised to do so using the Gov.UK ‘Find a Job’ service, which was previously called Universal Jobmatch. You can find out more here.

Careers at Weston Super Mare Jobcentre

Any job at Weston Super Mare Jobcentre should be advertised using the Gov.UK ‘Find a Job’ service (which was previously known as Universal Jobmatch. You can search for jobs at the Jobcentre Plus in Weston Super Mare by clicking here.

Contacting Weston Super Mare Jobcentre by email

Unfortunately, the Jobcentre Plus team don’t generally advise to contact them over email for anything other than non-urgent enquiries. If you do need to contact Weston Super Mare Jobcentre urgently, please consider visiting them in person at Regent House, High Street or contacting them via phone. However, you can contact the central Jobcentre team via email, who can pass on any non-urgent enquiries to the Weston Super Mare Jobcentre Plus team by the email address below:

CONTACT-.DWP1@DWP.GSI.GOV.UK

Contacting Weston Super Mare Jobcentre online

If you would like to contact Weston Super Mare Jobcentre Plus online, please see above for the general email address. Again, this is for non-urgent enquiries.

All contact details for Weston Super Mare Jobcentre

Below is a complete list of all our call forwarding numbers for relevant departments that should be able to assist with your Weston Super Mare Jobcentre Plus enquiry.

Department Call Forwarding Number
Jobcentre central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge
Job Seeker’s Allowance Claims (New Claims & Existing) (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Employment & Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Income Support Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Universal Credit (this is a call forwarding service) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit (New Claims & Appointments) (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Personal Independence Payment (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge

Wester Hailes, Edinburgh Jobcentre, Murrayburn House, Westside Plaza, Edinburgh, EH14 2SP | Contact Wester Hailes, Edinburgh Jobcentre


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

Looking for information about the Jobcentre in Wester Hailes, Edinburgh? We’ve got everything you need to know about Wester Hailes, Edinburgh Jobcentre at Murrayburn House, Westside Plaza, Edinburgh – use our table of contents below to jump to the section you need. Please note: this site is not affiliated with Jobcentre, DWP, or any organisation mentioned. The information provided is advisory, and any phone numbers listed are call connection numbers.

Contents

Wester Hailes, Edinburgh Jobcentre Address
Wester Hailes, Edinburgh Jobcentre Postcode
Directions to Wester Hailes, Edinburgh Jobcentre
Wester Hailes, Edinburgh Jobcentre Contact Number
Wester Hailes, Edinburgh Jobcentre Opening Hours
Wester Hailes, Edinburgh Jobcentre NOMIS code
Claiming Jobseekers at Wester Hailes, Edinburgh Jobcentre
Making an appointment at Wester Hailes, Edinburgh Jobcentre
Universal Credit at Wester Hailes, Edinburgh Jobcentre
Employment and Support Allowance at Wester Hailes, Edinburgh Jobcentre
Personal Independence Payment at Wester Hailes, Edinburgh Jobcentre
Income Support at Wester Hailes, Edinburgh Jobcentre
Incapacity Benefit at Wester Hailes, Edinburgh Jobcentre
Social Fund at Wester Hailes, Edinburgh Jobcentre
Budgeting Loans at Wester Hailes, Edinburgh Jobcentre
Budgeting Loans at Wester Hailes, Edinburgh Jobcentre
Maternity Allowance at Wester Hailes, Edinburgh Jobcentre
Wester Hailes, Edinburgh Jobcentre Complaints
National Insurance Number at Wester Hailes, Edinburgh Jobcentre
Advertise a Job at Wester Hailes, Edinburgh Jobcentre
Careers at Wester Hailes, Edinburgh Jobcentre
Contacting Wester Hailes, Edinburgh Jobcentre by email
Contacting Wester Hailes, Edinburgh Jobcentre online
All contact details for Wester Hailes, Edinburgh Jobcentre

 Wester Hailes, Edinburgh Jobcentre Address

There are many people who are looking for the Jobcentre Plus in Wester Hailes, Edinburgh. While the information about Jobcentre locations across the UK – indeed, including Wester Hailes, Edinburgh – are publically available, sometimes it can be difficult to find out exactly the information that you need. Whether you’re looking to start a claim at Wester Hailes, Edinburgh Jobcentre, or simply need to know how to get to the Jobcentre Plus in Wester Hailes, Edinburgh, we’ve got all the information that you need.

The full address for the Jobcentre Plus in Wester Hailes, Edinburgh is:

Wester Hailes, Edinburgh Jobcentre Plus, Murrayburn House, Westside Plaza, Edinburgh, EH14 2SP

This is according to the UK Government information and was correct as of May 2018.

 Wester Hailes, Edinburgh Jobcentre Postcode

One of the most common queries about Wester Hailes, Edinburgh Jobcentre is a request for its postcode. This is usually so that a claimant can send a letter of complaint to the Jobcentre, or may be related to another enquiry. Regardless, the postcode for the Jobcentre in Wester Hailes, Edinburgh is EH14 2SP.

Directions to Jobcentre

Below you can see a Google Map for the Wester Hailes, Edinburgh Jobcentre Plus location – below that, we have a link that should be able to provide directions to the Jobcentre itself. Whether you live close to Murrayburn House, Westside Plaza, Edinburgh or need to commute, it the Google Maps API should be able to help you navigate towards Wester Hailes, Edinburgh Jobcentre in EH14 2SP.


Directions to Wester Hailes, Edinburgh Jobcentre Plus, Murrayburn House, Westside Plaza, Edinburgh, EH14 2SP

 Wester Hailes, Edinburgh Jobcentre Contact Number

Phone numbers for individual Jobcentres such as the one in Wester Hailes, Edinburgh are almost never published – those looking to contact Wester Hailes, Edinburgh Jobcentre or any other Jobcentre Plus location are generally advised to phone the main Jobcentre Plus contact number. For your convenience, we have provided a Jobcentre Plus helpline connection number below


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

This Jobcentre connection number will direct you through to the main Jobcentre helpline, and is a call forwarding service. Calls cost 7p per minute plus your network access charge.

 

Department Contact Details
Jobcentre Plus helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge

 Wester Hailes, Edinburgh Jobcentre Opening Hours

Generally, Jobcentre Plus locations are open between the hours of 9am until 5pm, Monday to Friday. We have been unable to ascertain the exact hours of Wester Hailes, Edinburgh Jobcentre, but that rule is generally the case: sometimes certain locations may open an hour or two earlier, and others are known to open late on a Wednesday (generally at 10 am), but these are subject to change.

Day General Jobcentre opening hours
Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am – 5pm
Saturday Closed
Sunday Closed

These are not the opening hours for Wester Hailes, Edinburgh Jobcentre specifically but acts as a general guide to Jobcentre opening hours.

 Wester Hailes, Edinburgh Jobcentre NOMIS code

The NOMIS code for Wester Hailes, Edinburgh Jobcentre in Murrayburn House, Westside Plaza, Edinburgh is 10887.

 Claiming Jobseekers Allowance at Wester Hailes, Edinburgh Jobcentre

One of the main ways to claim JSA at any Jobcentre is to do so by calling the Jobcentre contact number. We are able to connect you through to their helpline team using our call forwarding number, and this is true of Wester Hailes, Edinburgh Jobcentre. In the past, they may have been able to process claims at their address, Murrayburn House, Westside Plaza, Edinburgh, but this generally isn’t the case any more. This is true whether you want to claim ‘new style’ JSA, Universal Credit, or most other benefits.

You can also start a claim for JSA at Wester Hailes, Edinburgh Jobcentre online through the Gov.UK website – you can do so by following this link, which will provide you with all the details you may require and walk you through the process toward making your claim. Please be aware that in order to use this service, you currently must fit the following criteria:

  • must not have received Employment and Support Allowance (ESA) in the last calendar month
  • must not want to claim Jobseeker’s Allowance (JSA) from a future date
  • must not want to reclaim JSA after finishing a training course arranged through your Jobcentre
  • must not have an appointee More Information on appointee
  • must not live in Northern Ireland (Northern Ireland customers click here)

You should also:

  • have a National Insurance number
  • have a phone number you can be contacted on
  • complete your own application

Please be aware that if you want to claim Jobseekers Allowance at the Jobcentre Plus in Wester Hailes, Edinburgh, at the time of writing the benefit is being phased out in favour of Universal Credit – and your claim may be moved over to UC at some point, if not from the beginning. This is the case in most Jobcentre locations, not only for those applying for JSA in Wester Hailes, Edinburgh.

Department Contact Details
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Claim Jobseekers Allowance online Click here

Making an appointment at Wester Hailes, Edinburgh Jobcentre

It is advised that anyone looking to make an appointment at Wester Hailes, Edinburgh Jobcentre Plus, or indeed any Jobcentre location, should attempt to do so over the phone if at all possible. The official Government website says as much, pushing people towards a centre appointments line which should be able to allocate a slot for that that – ideally – will fit both your own needs and the needs of Wester Hailes, Edinburgh Jobcentre Plus.

This also goes for changing or cancelling an appointment at the Jobcentre Plus in Wester Hailes, Edinburgh, and regardless of what benefit you need to speak about (over time, this will likely be entirely about Universal Credit, but at the time of writing could include Jobseekers Allowance)

Department Contact Details
Wester Hailes, Edinburgh Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge

Universal Credit at Wester Hailes, Edinburgh Jobcentre

As time goes on, it looks as though Wester Hailes, Edinburgh Jobcentre Plus will mainly be processing Universal Credit claims. This is going to be the case nationwide, not only at the Jobcentre location at Murrayburn House, Westside Plaza, Edinburgh. Whether you live local to EH14 2SP, or somewhere else entirely, the UK Government is attempting to move most benefits payments on to Universal Credit – and so it is likely that it will be the main way through which people receive benefits in the future.

While there has been some pushback to the move to Universal Credit, it seems as though the Jobcentre in Wester Hailes, Edinburgh, as well as every other location, will soon be exclusively using Universal Credit.  According to the most recent advice from Citizens Advice, Universal Credit will replace:

  • Housing Benefit

  • income-related Employment and Support Allowance (ESA)

  • income-based Jobseeker’s Allowance (JSA)

  • Child Tax Credit

  • Working Tax Credit

  • Income Support

These are known as ‘legacy benefits’. If you’re thinking of claiming one of these benefits for the first time, you might need to apply for Universal Credit instead. It depends where you live – check if you’re eligible for Universal Credit. You can also find out when Universal Credit is coming to your area on GOV.UK.

If you are looking to claim Universal Credit in Wester Hailes, Edinburgh, or would simply like the Jobcentre at Murrayburn House, Westside Plaza, Edinburgh to move you over from one of the benefits mentioned above on to Universal Credit, it may be advisable to phone the central Jobcentre helpline in order to speak to an adviser about how best to go about this. You can speak to a Universal Credit helpline representative by calling our call forwarding number, which will connect through to the main support helpline.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit Budgeting Advances (this is a call forwarding number) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wester Hailes, Edinburgh Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Employment and Support Allowance at Wester Hailes, Edinburgh Jobcentre

Much like JSA, Employment and Support Allowance in Wester Hailes, Edinburgh and across the country is slowly being phased out in favour of Universal Credits payments. If you are claiming ESA at your local Jobcentre in EH14 2SP, it may be the case that you are moved from this benefits payment and on to Universal Credit in the near future, if this has not already been the case.

However, if you would like to speak to a member of the ESA team about your benefits claim or payment, the government advice is to phone the central Employment and Support Allowance contact number, rather than attempting to dial your local Jobcentre in Murrayburn House, Westside Plaza, Edinburgh. We have provided a call forwarding number below, which will be able to connect your call through to the main ESA helpline. From here, you should be able to resolve most Employment and Support Allowance enquiries, including issues around payments, complaints, applications, and much more besides.

Department Contact Details
Employment and Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Employment and Support Allowance advice from Citizens Advice Click here

Personal Independence Payment at Wester Hailes, Edinburgh Jobcentre

Personal Independence Payment – also known at PIP – is one of the newest benefits, and also one of the most commonly claimed. it was brought in to replace Disability Living Allowance, amongst other things, and is mainly dealt with by the Department for Work and Pensions centrally. As this is the case, you may need to call the PIP support helpline in order to have your problem dealt with.  It is unlikely that staff at Wester Hailes, Edinburgh Jobcentre will be able to assist with most PIP enquiries, either in person at Murrayburn House, Westside Plaza, Edinburgh or over the phone.

If you are phoning to claim, please be aware that you will need the following (this is according to gov.uk/pip/how-to-claim):

  • your contact details, for

    example

    telephone number

  • your date of birth

  • your National Insurance number – this is on letters about tax, pensions and benefits

  • your bank or building society account number and sort code

  • your doctor or health worker’s name, address and telephone number

  • dates and addresses for any time you’ve spent abroad, in a care home or hospital

Personal Independence Payment is intended to assist claimants with the extra costs associated with dealing with a disability or long-term health condition. It is not means tested, and is tax-free: if you living in the Wester Hailes, Edinburgh area and feel like you may be able to make a claim, it is advisable to speak to the PIP helpline team. If you are already claiming and have an issue – such as a payment being missed, or a complaint about Personal Independence Payment – it could also be worth calling the PIP contact number.

Once again, it is not advisable that you go to the Wester Hailes, Edinburgh Jobcentre Plus to deal with your Personal Independence Payment claim: instead, Government advice appears to suggest that phoning the PIP helpline could be the most effective way to get your problem resolved.

Department Contact Details
Personal Independence Payment helpline (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
Personal Independence Payment advice from Citizens Advice Click here

Income Support at Wester Hailes, Edinburgh Jobcentre

Income Support is a benefit that is aimed at supporting households that are on a low income to supplement their earnings. Those who are claiming may be able to receive other benefits too, but these are all means test and dependent upon individual circumstance. If you are living in the Wester Hailes, Edinburgh area and feel that you may be eligible to get Income Support payments, please be aware that all new claims must be made through one of the following two methods:

You can call the main Jobcentre helpline who are able to start new Income Support Claims. If you are searching for an Income Support contact number, we have created a call forwarding service that will be able to direct yoru call through. These calls will cost 7p per minute plus your network’s access charge.

You are also able to make a claim through the post, when you send a claim form through to Wester Hailes, Edinburgh Jobcentre Plus at their postal address, which is as follows:

Wester Hailes, Edinburgh Jobcentre, Murrayburn House, Westside Plaza, Edinburgh, EH14 2SP

You can download Income Support claim forms below:

To download an Income Support claim form that you can fill in on your computer and then print off, click here.
To download an Income Support claim form that you can print off and fill out with a pen, click here

The Jobcentre in Wester Hailes, Edinburgh  should be able to deal with your Income Support claim – but please be aware that the benefit is slowly being phased out in favour of Universal Credit, and both existing and new claims may be moved over to Universal Credit soon.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Income Support (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wester Hailes, Edinburgh Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Incapacity Benefit at Wester Hailes, Edinburgh Jobcentre

Incapacity Benefit has now almost completely been replaced with Employment and Support Allowance. This is also the case for most claims that are being made through Wester Hailes, Edinburgh Jobcentre, and any new Incapacity Benefit claims that are directed to Murrayburn House, Westside Plaza, Edinburgh will almost certainly be passed on to the ESA team. Even then, many ESA claims are being moved on to Universal Credit: it would be worth speaking to an Incapacity Benefit advisor if you feel you may be affected.

Incapacity Benefit was paid to people who were unable to work, and who had paid enough National Insurance Contributions. Since 31 January 2011, no new Incapacity claims were accepted – and all new claims were to be made through Employment and Support Allowance.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wester Hailes, Edinburgh Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Social Fund at Wester Hailes, Edinburgh Jobcentre

Both at Wester Hailes, Edinburgh Jobcentre and cross the UK, the Social Fund has long since been abolished, with the Government in 2013 abolishing it. This also applied to Community Care Grants and Crisis Loans. The Social Fund now mainly exists to administer Budgeting Loans, details of which can be found below.

If you have any questions, consider using the contact details below.

Department Contact Details
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
More on Social Fund from Wikipedia Click here

Budgeting Loans at Wester Hailes, Edinburgh Jobcentre

Budgeting Loans are an option for people who are claiming benefits and have imminent things that need paying for that may not be covered by their current benefits payments. These can include:

  • furniture or household items (for example, washing machines or other ‘white goods’)

  • clothes or footwear

  • rent in advance

  • costs linked to moving house

  • maintenance, improvements or security for your home

  • travelling costs within the UK

  • costs linked to getting a new job

  • maternity costs

  • funeral costs

  • repaying hire purchase loans

  • repaying loans taken for the above items

If you are on Universal Credit, please be aware that you must claim for a Budgeting Advance instead – see below for this.

If you are a claimant at Wester Hailes, Edinburgh Jobcentre and need a Budgeting Loan, you can pick up a claim form from the main office, which is located at:

Wester Hailes, Edinburgh Jobcentre, Murrayburn House, Westside Plaza, Edinburgh, EH14 2SP

You can also download a Budgeting Loan claim form below:

To download an interactive Budgeting Loan claim form (SF500 form) that can be filled out on your computer and printed, please click here.
To download a Budgeting Loan claim form (SF500) that you can print off and fill out in pen, click here.

These will then need to be either sent or delivered by hand to the Wester Hailes, Edinburgh Jobcentre (if this is, of course, your local Jobcentre Plus location).

You can start a Budgeting Loan claim that will then be processed by Wester Hailes, Edinburgh Jobcentre at Murrayburn House, Westside Plaza, Edinburgh, EH14 2SP (if this is your local Jobcentre location) online – you can start this by clicking here.

You can also make a Budgeting Loan claim over the phone – find the contact details below.

Department Contact Details
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge
Budgeting Loans information from Gov.UK Click here

Budgeting Advances at Wester Hailes, Edinburgh Jobcentre

Brought in alongside Universal Credit, Budgeting Advances cover the following:

[F]or emergency household costs (for example buying a new cooker or for help getting a job or staying in work).

A Budgeting Advance is a loan, and you’ll need to repay it through your regular Universal Credit payments �” your payments will be lower until you pay it back.

In terms of the amounts you can claim, the Government currently advises (at the time of writing):

The smallest amount you can borrow is £100. You can get up to:

  • £348 if you’re single
  • £464 if you’re part of a couple
  • £812 if you have children

How much you can get depends on whether you:

  • can pay the loan back

  • have any savings over £1,000 (we will reduce the loan amount we offer to you by £1 for every £1 you have in savings over the £1000 threshold)

If you would like for Wester Hailes, Edinburgh Jobcentre to consider you for a Budgeting Advance, there are certain eligibility criteria that you need to meet. This currently means you must have (according to Gov.UK):

  • been getting Universal Credit, Employment and Support Allowance, Income Support, Jobseeker’s Allowance or State Pension Credit for 6 months or more, unless you need the money to help you start a new job or keep an existing job

  • earned less than £2,600 (£3,600 jointly for couples) in the past 6 months

  • paid off any previous Budgeting Advances

If you would like to be considered for a Budgeting Advance, you must speak to you work coach at Wester Hailes, Edinburgh Jobcentre Plus. They should be able to advise you on whether you are eligible, the amount you could be paid, and other relevant details. To speak to a member of the Jobcentre Plus team, you can call the Jobcentre contact number – our call connection number can forward your call to their team. Calls will cost 7p per minute plus network access charges.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wester Hailes, Edinburgh Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Maternity Allowance at Wester Hailes, Edinburgh Jobcentre

Maternity Allowance is paid to you if you are not eligible to claim Stattory Maternity Pay.  You are eligible to claim as soon as you hit the 26th week of your pregnancy.

To claim, you must go through your local Jobcentre – if you live in the Wester Hailes, Edinburgh area, this is likely you Jobcentre at Murrayburn House, Westside Plaza, Edinburgh. To make a Maternity Allowance claim, you must fill out a form and send it to the following address (if this is, indeed, your local Jobcentre Plus location)

Wester Hailes, Edinburgh Jobcentre, Murrayburn House, Westside Plaza, Edinburgh, EH14 2SP

To download a Maternity Allowance claim form, see below:

To download a Maternity Allowance claim form (MA1 form) that you can fill out on your computer and then print out, click here.
To download a Maternity Allowance claim form (MA1! form) that you can print out and then fill in by pen, click here.

These must then be sent via post to above address. Alternatively, you can speak to a member of the Maternity Allowance team through the Jobcentre Plus helpline below using our call forwarding service.

Department Contact Details
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Maternity Allowance advice from Citizens Advice Click here

National Insurance Number at Wester Hailes, Edinburgh Jobcentre

If you need to apply for a National Insurance Number, this needs to be done via phone. You can do so by using our call forwarding service through the number below. Calls will cost 7p per minute plus network access charge.

To get a National Insurance Number, you may need some of the following:

  • passport or identity card

  • residence permit

  • birth or adoption certificate

  • marriage or civil partnership certificate

  • driving licence

If you have lost your National Insurance Number, HMRC will not give these out over the phone, and Wester Hailes, Edinburgh Jobcentre may not be able to assist you in this either. You will need to fill out the CA5403 form – part of which must be done online. Click here to get the CA5403 form.

Department Contact Details
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Find lost National Insurance Number Click here

 Wester Hailes, Edinburgh Jobcentre Complaints

To make a complaint about Wester Hailes, Edinburgh Jobcentre, its employees, or anything relating to the operations at Murrayburn House, Westside Plaza, Edinburgh, you can do so either via phone, in person, or in writing. When you contact DWP to complain about Wester Hailes, Edinburgh Jobcentre, please include the following:

  • your National Insurance number �” unless you are an employer

  • your full name, address and contact numbers

  • which benefit you are complaining about

  • what happened, when it happened and how it affected you

  • what you want to happen to put things right

You can complain directly to the Jobcentre Plus at Wester Hailes, Edinburgh using the following address, or via phone using the call forwarding contact details below.

Wester Hailes, Edinburgh Jobcentre Plus Complaints, Murrayburn House, Westside Plaza, Edinburgh, EH14 2SP

Advertise a Job at Wester Hailes, Edinburgh Jobcentre

Anyone looking to advertise a job at Wester Hailes, Edinburgh Jobcentre is advised to do so using the Gov.UK ‘Find a Job’ service, which was previously called Universal Jobmatch. You can find out more here.

Careers at Wester Hailes, Edinburgh Jobcentre

Any job at Wester Hailes, Edinburgh Jobcentre should be advertised using the Gov.UK ‘Find a Job’ service (which was previously known as Universal Jobmatch. You can search for jobs at the Jobcentre Plus in Wester Hailes, Edinburgh by clicking here.

Contacting Wester Hailes, Edinburgh Jobcentre by email

Unfortunately, the Jobcentre Plus team don’t generally advise to contact them over email for anything other than non-urgent enquiries. If you do need to contact Wester Hailes, Edinburgh Jobcentre urgently, please consider visiting them in person at Murrayburn House, Westside Plaza, Edinburgh or contacting them via phone. However, you can contact the central Jobcentre team via email, who can pass on any non-urgent enquiries to the Wester Hailes, Edinburgh Jobcentre Plus team by the email address below:

CONTACT-.DWP1@DWP.GSI.GOV.UK

Contacting Wester Hailes, Edinburgh Jobcentre online

If you would like to contact Wester Hailes, Edinburgh Jobcentre Plus online, please see above for the general email address. Again, this is for non-urgent enquiries.

All contact details for Wester Hailes, Edinburgh Jobcentre

Below is a complete list of all our call forwarding numbers for relevant departments that should be able to assist with your Wester Hailes, Edinburgh Jobcentre Plus enquiry.

Department Call Forwarding Number
Jobcentre central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge
Job Seeker’s Allowance Claims (New Claims & Existing) (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Employment & Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Income Support Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Universal Credit (this is a call forwarding service) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit (New Claims & Appointments) (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Personal Independence Payment (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge

West Derby, Liverpool Jobcentre, Springfield House, 416 Eaton Road, Liverpool, Merseyside, L12 3HT | Contact West Derby, Liverpool Jobcentre


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

Looking for information about the Jobcentre in West Derby, Liverpool? We’ve got everything you need to know about West Derby, Liverpool Jobcentre at Springfield House, 416 Eaton Road, Liverpool, Merseyside – use our table of contents below to jump to the section you need. Please note: this site is not affiliated with Jobcentre, DWP, or any organisation mentioned. The information provided is advisory, and any phone numbers listed are call connection numbers.

Contents

West Derby, Liverpool Jobcentre Address
West Derby, Liverpool Jobcentre Postcode
Directions to West Derby, Liverpool Jobcentre
West Derby, Liverpool Jobcentre Contact Number
West Derby, Liverpool Jobcentre Opening Hours
West Derby, Liverpool Jobcentre NOMIS code
Claiming Jobseekers at West Derby, Liverpool Jobcentre
Making an appointment at West Derby, Liverpool Jobcentre
Universal Credit at West Derby, Liverpool Jobcentre
Employment and Support Allowance at West Derby, Liverpool Jobcentre
Personal Independence Payment at West Derby, Liverpool Jobcentre
Income Support at West Derby, Liverpool Jobcentre
Incapacity Benefit at West Derby, Liverpool Jobcentre
Social Fund at West Derby, Liverpool Jobcentre
Budgeting Loans at West Derby, Liverpool Jobcentre
Budgeting Loans at West Derby, Liverpool Jobcentre
Maternity Allowance at West Derby, Liverpool Jobcentre
West Derby, Liverpool Jobcentre Complaints
National Insurance Number at West Derby, Liverpool Jobcentre
Advertise a Job at West Derby, Liverpool Jobcentre
Careers at West Derby, Liverpool Jobcentre
Contacting West Derby, Liverpool Jobcentre by email
Contacting West Derby, Liverpool Jobcentre online
All contact details for West Derby, Liverpool Jobcentre

 West Derby, Liverpool Jobcentre Address

There are many people who are looking for the Jobcentre Plus in West Derby, Liverpool. While the information about Jobcentre locations across the UK – indeed, including West Derby, Liverpool – are publically available, sometimes it can be difficult to find out exactly the information that you need. Whether you’re looking to start a claim at West Derby, Liverpool Jobcentre, or simply need to know how to get to the Jobcentre Plus in West Derby, Liverpool, we’ve got all the information that you need.

The full address for the Jobcentre Plus in West Derby, Liverpool is:

West Derby, Liverpool Jobcentre Plus, Springfield House, 416 Eaton Road, Liverpool, Merseyside, L12 3HT

This is according to the UK Government information and was correct as of May 2018.

 West Derby, Liverpool Jobcentre Postcode

One of the most common queries about West Derby, Liverpool Jobcentre is a request for its postcode. This is usually so that a claimant can send a letter of complaint to the Jobcentre, or may be related to another enquiry. Regardless, the postcode for the Jobcentre in West Derby, Liverpool is L12 3HT.

Directions to Jobcentre

Below you can see a Google Map for the West Derby, Liverpool Jobcentre Plus location – below that, we have a link that should be able to provide directions to the Jobcentre itself. Whether you live close to Springfield House, 416 Eaton Road, Liverpool, Merseyside or need to commute, it the Google Maps API should be able to help you navigate towards West Derby, Liverpool Jobcentre in L12 3HT.


Directions to West Derby, Liverpool Jobcentre Plus, Springfield House, 416 Eaton Road, Liverpool, Merseyside, L12 3HT

 West Derby, Liverpool Jobcentre Contact Number

Phone numbers for individual Jobcentres such as the one in West Derby, Liverpool are almost never published – those looking to contact West Derby, Liverpool Jobcentre or any other Jobcentre Plus location are generally advised to phone the main Jobcentre Plus contact number. For your convenience, we have provided a Jobcentre Plus helpline connection number below


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

This Jobcentre connection number will direct you through to the main Jobcentre helpline, and is a call forwarding service. Calls cost 7p per minute plus your network access charge.

 

Department Contact Details
Jobcentre Plus helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge

 West Derby, Liverpool Jobcentre Opening Hours

Generally, Jobcentre Plus locations are open between the hours of 9am until 5pm, Monday to Friday. We have been unable to ascertain the exact hours of West Derby, Liverpool Jobcentre, but that rule is generally the case: sometimes certain locations may open an hour or two earlier, and others are known to open late on a Wednesday (generally at 10 am), but these are subject to change.

Day General Jobcentre opening hours
Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am – 5pm
Saturday Closed
Sunday Closed

These are not the opening hours for West Derby, Liverpool Jobcentre specifically but acts as a general guide to Jobcentre opening hours.

 West Derby, Liverpool Jobcentre NOMIS code

The NOMIS code for West Derby, Liverpool Jobcentre in Springfield House, 416 Eaton Road, Liverpool, Merseyside is 7720.

 Claiming Jobseekers Allowance at West Derby, Liverpool Jobcentre

One of the main ways to claim JSA at any Jobcentre is to do so by calling the Jobcentre contact number. We are able to connect you through to their helpline team using our call forwarding number, and this is true of West Derby, Liverpool Jobcentre. In the past, they may have been able to process claims at their address, Springfield House, 416 Eaton Road, Liverpool, Merseyside, but this generally isn’t the case any more. This is true whether you want to claim ‘new style’ JSA, Universal Credit, or most other benefits.

You can also start a claim for JSA at West Derby, Liverpool Jobcentre online through the Gov.UK website – you can do so by following this link, which will provide you with all the details you may require and walk you through the process toward making your claim. Please be aware that in order to use this service, you currently must fit the following criteria:

  • must not have received Employment and Support Allowance (ESA) in the last calendar month
  • must not want to claim Jobseeker’s Allowance (JSA) from a future date
  • must not want to reclaim JSA after finishing a training course arranged through your Jobcentre
  • must not have an appointee More Information on appointee
  • must not live in Northern Ireland (Northern Ireland customers click here)

You should also:

  • have a National Insurance number
  • have a phone number you can be contacted on
  • complete your own application

Please be aware that if you want to claim Jobseekers Allowance at the Jobcentre Plus in West Derby, Liverpool, at the time of writing the benefit is being phased out in favour of Universal Credit – and your claim may be moved over to UC at some point, if not from the beginning. This is the case in most Jobcentre locations, not only for those applying for JSA in West Derby, Liverpool.

Department Contact Details
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Claim Jobseekers Allowance online Click here

Making an appointment at West Derby, Liverpool Jobcentre

It is advised that anyone looking to make an appointment at West Derby, Liverpool Jobcentre Plus, or indeed any Jobcentre location, should attempt to do so over the phone if at all possible. The official Government website says as much, pushing people towards a centre appointments line which should be able to allocate a slot for that that – ideally – will fit both your own needs and the needs of West Derby, Liverpool Jobcentre Plus.

This also goes for changing or cancelling an appointment at the Jobcentre Plus in West Derby, Liverpool, and regardless of what benefit you need to speak about (over time, this will likely be entirely about Universal Credit, but at the time of writing could include Jobseekers Allowance)

Department Contact Details
West Derby, Liverpool Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge

Universal Credit at West Derby, Liverpool Jobcentre

As time goes on, it looks as though West Derby, Liverpool Jobcentre Plus will mainly be processing Universal Credit claims. This is going to be the case nationwide, not only at the Jobcentre location at Springfield House, 416 Eaton Road, Liverpool, Merseyside. Whether you live local to L12 3HT, or somewhere else entirely, the UK Government is attempting to move most benefits payments on to Universal Credit – and so it is likely that it will be the main way through which people receive benefits in the future.

While there has been some pushback to the move to Universal Credit, it seems as though the Jobcentre in West Derby, Liverpool, as well as every other location, will soon be exclusively using Universal Credit.  According to the most recent advice from Citizens Advice, Universal Credit will replace:

  • Housing Benefit

  • income-related Employment and Support Allowance (ESA)

  • income-based Jobseeker’s Allowance (JSA)

  • Child Tax Credit

  • Working Tax Credit

  • Income Support

These are known as ‘legacy benefits’. If you’re thinking of claiming one of these benefits for the first time, you might need to apply for Universal Credit instead. It depends where you live – check if you’re eligible for Universal Credit. You can also find out when Universal Credit is coming to your area on GOV.UK.

If you are looking to claim Universal Credit in West Derby, Liverpool, or would simply like the Jobcentre at Springfield House, 416 Eaton Road, Liverpool, Merseyside to move you over from one of the benefits mentioned above on to Universal Credit, it may be advisable to phone the central Jobcentre helpline in order to speak to an adviser about how best to go about this. You can speak to a Universal Credit helpline representative by calling our call forwarding number, which will connect through to the main support helpline.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit Budgeting Advances (this is a call forwarding number) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact West Derby, Liverpool Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Employment and Support Allowance at West Derby, Liverpool Jobcentre

Much like JSA, Employment and Support Allowance in West Derby, Liverpool and across the country is slowly being phased out in favour of Universal Credits payments. If you are claiming ESA at your local Jobcentre in L12 3HT, it may be the case that you are moved from this benefits payment and on to Universal Credit in the near future, if this has not already been the case.

However, if you would like to speak to a member of the ESA team about your benefits claim or payment, the government advice is to phone the central Employment and Support Allowance contact number, rather than attempting to dial your local Jobcentre in Springfield House, 416 Eaton Road, Liverpool, Merseyside. We have provided a call forwarding number below, which will be able to connect your call through to the main ESA helpline. From here, you should be able to resolve most Employment and Support Allowance enquiries, including issues around payments, complaints, applications, and much more besides.

Department Contact Details
Employment and Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Employment and Support Allowance advice from Citizens Advice Click here

Personal Independence Payment at West Derby, Liverpool Jobcentre

Personal Independence Payment – also known at PIP – is one of the newest benefits, and also one of the most commonly claimed. it was brought in to replace Disability Living Allowance, amongst other things, and is mainly dealt with by the Department for Work and Pensions centrally. As this is the case, you may need to call the PIP support helpline in order to have your problem dealt with.  It is unlikely that staff at West Derby, Liverpool Jobcentre will be able to assist with most PIP enquiries, either in person at Springfield House, 416 Eaton Road, Liverpool, Merseyside or over the phone.

If you are phoning to claim, please be aware that you will need the following (this is according to gov.uk/pip/how-to-claim):

  • your contact details, for

    example

    telephone number

  • your date of birth

  • your National Insurance number – this is on letters about tax, pensions and benefits

  • your bank or building society account number and sort code

  • your doctor or health worker’s name, address and telephone number

  • dates and addresses for any time you’ve spent abroad, in a care home or hospital

Personal Independence Payment is intended to assist claimants with the extra costs associated with dealing with a disability or long-term health condition. It is not means tested, and is tax-free: if you living in the West Derby, Liverpool area and feel like you may be able to make a claim, it is advisable to speak to the PIP helpline team. If you are already claiming and have an issue – such as a payment being missed, or a complaint about Personal Independence Payment – it could also be worth calling the PIP contact number.

Once again, it is not advisable that you go to the West Derby, Liverpool Jobcentre Plus to deal with your Personal Independence Payment claim: instead, Government advice appears to suggest that phoning the PIP helpline could be the most effective way to get your problem resolved.

Department Contact Details
Personal Independence Payment helpline (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
Personal Independence Payment advice from Citizens Advice Click here

Income Support at West Derby, Liverpool Jobcentre

Income Support is a benefit that is aimed at supporting households that are on a low income to supplement their earnings. Those who are claiming may be able to receive other benefits too, but these are all means test and dependent upon individual circumstance. If you are living in the West Derby, Liverpool area and feel that you may be eligible to get Income Support payments, please be aware that all new claims must be made through one of the following two methods:

You can call the main Jobcentre helpline who are able to start new Income Support Claims. If you are searching for an Income Support contact number, we have created a call forwarding service that will be able to direct yoru call through. These calls will cost 7p per minute plus your network’s access charge.

You are also able to make a claim through the post, when you send a claim form through to West Derby, Liverpool Jobcentre Plus at their postal address, which is as follows:

West Derby, Liverpool Jobcentre, Springfield House, 416 Eaton Road, Liverpool, Merseyside, L12 3HT

You can download Income Support claim forms below:

To download an Income Support claim form that you can fill in on your computer and then print off, click here.
To download an Income Support claim form that you can print off and fill out with a pen, click here

The Jobcentre in West Derby, Liverpool  should be able to deal with your Income Support claim – but please be aware that the benefit is slowly being phased out in favour of Universal Credit, and both existing and new claims may be moved over to Universal Credit soon.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Income Support (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact West Derby, Liverpool Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Incapacity Benefit at West Derby, Liverpool Jobcentre

Incapacity Benefit has now almost completely been replaced with Employment and Support Allowance. This is also the case for most claims that are being made through West Derby, Liverpool Jobcentre, and any new Incapacity Benefit claims that are directed to Springfield House, 416 Eaton Road, Liverpool, Merseyside will almost certainly be passed on to the ESA team. Even then, many ESA claims are being moved on to Universal Credit: it would be worth speaking to an Incapacity Benefit advisor if you feel you may be affected.

Incapacity Benefit was paid to people who were unable to work, and who had paid enough National Insurance Contributions. Since 31 January 2011, no new Incapacity claims were accepted – and all new claims were to be made through Employment and Support Allowance.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact West Derby, Liverpool Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Social Fund at West Derby, Liverpool Jobcentre

Both at West Derby, Liverpool Jobcentre and cross the UK, the Social Fund has long since been abolished, with the Government in 2013 abolishing it. This also applied to Community Care Grants and Crisis Loans. The Social Fund now mainly exists to administer Budgeting Loans, details of which can be found below.

If you have any questions, consider using the contact details below.

Department Contact Details
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
More on Social Fund from Wikipedia Click here

Budgeting Loans at West Derby, Liverpool Jobcentre

Budgeting Loans are an option for people who are claiming benefits and have imminent things that need paying for that may not be covered by their current benefits payments. These can include:

  • furniture or household items (for example, washing machines or other ‘white goods’)

  • clothes or footwear

  • rent in advance

  • costs linked to moving house

  • maintenance, improvements or security for your home

  • travelling costs within the UK

  • costs linked to getting a new job

  • maternity costs

  • funeral costs

  • repaying hire purchase loans

  • repaying loans taken for the above items

If you are on Universal Credit, please be aware that you must claim for a Budgeting Advance instead – see below for this.

If you are a claimant at West Derby, Liverpool Jobcentre and need a Budgeting Loan, you can pick up a claim form from the main office, which is located at:

West Derby, Liverpool Jobcentre, Springfield House, 416 Eaton Road, Liverpool, Merseyside, L12 3HT

You can also download a Budgeting Loan claim form below:

To download an interactive Budgeting Loan claim form (SF500 form) that can be filled out on your computer and printed, please click here.
To download a Budgeting Loan claim form (SF500) that you can print off and fill out in pen, click here.

These will then need to be either sent or delivered by hand to the West Derby, Liverpool Jobcentre (if this is, of course, your local Jobcentre Plus location).

You can start a Budgeting Loan claim that will then be processed by West Derby, Liverpool Jobcentre at Springfield House, 416 Eaton Road, Liverpool, Merseyside, L12 3HT (if this is your local Jobcentre location) online – you can start this by clicking here.

You can also make a Budgeting Loan claim over the phone – find the contact details below.

Department Contact Details
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge
Budgeting Loans information from Gov.UK Click here

Budgeting Advances at West Derby, Liverpool Jobcentre

Brought in alongside Universal Credit, Budgeting Advances cover the following:

[F]or emergency household costs (for example buying a new cooker or for help getting a job or staying in work).

A Budgeting Advance is a loan, and you’ll need to repay it through your regular Universal Credit payments �” your payments will be lower until you pay it back.

In terms of the amounts you can claim, the Government currently advises (at the time of writing):

The smallest amount you can borrow is £100. You can get up to:

  • £348 if you’re single
  • £464 if you’re part of a couple
  • £812 if you have children

How much you can get depends on whether you:

  • can pay the loan back

  • have any savings over £1,000 (we will reduce the loan amount we offer to you by £1 for every £1 you have in savings over the £1000 threshold)

If you would like for West Derby, Liverpool Jobcentre to consider you for a Budgeting Advance, there are certain eligibility criteria that you need to meet. This currently means you must have (according to Gov.UK):

  • been getting Universal Credit, Employment and Support Allowance, Income Support, Jobseeker’s Allowance or State Pension Credit for 6 months or more, unless you need the money to help you start a new job or keep an existing job

  • earned less than £2,600 (£3,600 jointly for couples) in the past 6 months

  • paid off any previous Budgeting Advances

If you would like to be considered for a Budgeting Advance, you must speak to you work coach at West Derby, Liverpool Jobcentre Plus. They should be able to advise you on whether you are eligible, the amount you could be paid, and other relevant details. To speak to a member of the Jobcentre Plus team, you can call the Jobcentre contact number – our call connection number can forward your call to their team. Calls will cost 7p per minute plus network access charges.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact West Derby, Liverpool Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Maternity Allowance at West Derby, Liverpool Jobcentre

Maternity Allowance is paid to you if you are not eligible to claim Stattory Maternity Pay.  You are eligible to claim as soon as you hit the 26th week of your pregnancy.

To claim, you must go through your local Jobcentre – if you live in the West Derby, Liverpool area, this is likely you Jobcentre at Springfield House, 416 Eaton Road, Liverpool, Merseyside. To make a Maternity Allowance claim, you must fill out a form and send it to the following address (if this is, indeed, your local Jobcentre Plus location)

West Derby, Liverpool Jobcentre, Springfield House, 416 Eaton Road, Liverpool, Merseyside, L12 3HT

To download a Maternity Allowance claim form, see below:

To download a Maternity Allowance claim form (MA1 form) that you can fill out on your computer and then print out, click here.
To download a Maternity Allowance claim form (MA1! form) that you can print out and then fill in by pen, click here.

These must then be sent via post to above address. Alternatively, you can speak to a member of the Maternity Allowance team through the Jobcentre Plus helpline below using our call forwarding service.

Department Contact Details
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Maternity Allowance advice from Citizens Advice Click here

National Insurance Number at West Derby, Liverpool Jobcentre

If you need to apply for a National Insurance Number, this needs to be done via phone. You can do so by using our call forwarding service through the number below. Calls will cost 7p per minute plus network access charge.

To get a National Insurance Number, you may need some of the following:

  • passport or identity card

  • residence permit

  • birth or adoption certificate

  • marriage or civil partnership certificate

  • driving licence

If you have lost your National Insurance Number, HMRC will not give these out over the phone, and West Derby, Liverpool Jobcentre may not be able to assist you in this either. You will need to fill out the CA5403 form – part of which must be done online. Click here to get the CA5403 form.

Department Contact Details
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Find lost National Insurance Number Click here

 West Derby, Liverpool Jobcentre Complaints

To make a complaint about West Derby, Liverpool Jobcentre, its employees, or anything relating to the operations at Springfield House, 416 Eaton Road, Liverpool, Merseyside, you can do so either via phone, in person, or in writing. When you contact DWP to complain about West Derby, Liverpool Jobcentre, please include the following:

  • your National Insurance number �” unless you are an employer

  • your full name, address and contact numbers

  • which benefit you are complaining about

  • what happened, when it happened and how it affected you

  • what you want to happen to put things right

You can complain directly to the Jobcentre Plus at West Derby, Liverpool using the following address, or via phone using the call forwarding contact details below.

West Derby, Liverpool Jobcentre Plus Complaints, Springfield House, 416 Eaton Road, Liverpool, Merseyside, L12 3HT

Advertise a Job at West Derby, Liverpool Jobcentre

Anyone looking to advertise a job at West Derby, Liverpool Jobcentre is advised to do so using the Gov.UK ‘Find a Job’ service, which was previously called Universal Jobmatch. You can find out more here.

Careers at West Derby, Liverpool Jobcentre

Any job at West Derby, Liverpool Jobcentre should be advertised using the Gov.UK ‘Find a Job’ service (which was previously known as Universal Jobmatch. You can search for jobs at the Jobcentre Plus in West Derby, Liverpool by clicking here.

Contacting West Derby, Liverpool Jobcentre by email

Unfortunately, the Jobcentre Plus team don’t generally advise to contact them over email for anything other than non-urgent enquiries. If you do need to contact West Derby, Liverpool Jobcentre urgently, please consider visiting them in person at Springfield House, 416 Eaton Road, Liverpool, Merseyside or contacting them via phone. However, you can contact the central Jobcentre team via email, who can pass on any non-urgent enquiries to the West Derby, Liverpool Jobcentre Plus team by the email address below:

CONTACT-.DWP1@DWP.GSI.GOV.UK

Contacting West Derby, Liverpool Jobcentre online

If you would like to contact West Derby, Liverpool Jobcentre Plus online, please see above for the general email address. Again, this is for non-urgent enquiries.

All contact details for West Derby, Liverpool Jobcentre

Below is a complete list of all our call forwarding numbers for relevant departments that should be able to assist with your West Derby, Liverpool Jobcentre Plus enquiry.

Department Call Forwarding Number
Jobcentre central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge
Job Seeker’s Allowance Claims (New Claims & Existing) (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Employment & Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Income Support Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Universal Credit (this is a call forwarding service) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit (New Claims & Appointments) (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Personal Independence Payment (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge

West Bromwich Jobcentre, Christchurch House, High Street, West Bromwich, B70 8LG | Contact West Bromwich Jobcentre


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

Looking for information about the Jobcentre in West Bromwich? We’ve got everything you need to know about West Bromwich Jobcentre at Christchurch House, High Street, West Bromwich – use our table of contents below to jump to the section you need. Please note: this site is not affiliated with Jobcentre, DWP, or any organisation mentioned. The information provided is advisory, and any phone numbers listed are call connection numbers.

Contents

West Bromwich Jobcentre Address
West Bromwich Jobcentre Postcode
Directions to West Bromwich Jobcentre
West Bromwich Jobcentre Contact Number
West Bromwich Jobcentre Opening Hours
West Bromwich Jobcentre NOMIS code
Claiming Jobseekers at West Bromwich Jobcentre
Making an appointment at West Bromwich Jobcentre
Universal Credit at West Bromwich Jobcentre
Employment and Support Allowance at West Bromwich Jobcentre
Personal Independence Payment at West Bromwich Jobcentre
Income Support at West Bromwich Jobcentre
Incapacity Benefit at West Bromwich Jobcentre
Social Fund at West Bromwich Jobcentre
Budgeting Loans at West Bromwich Jobcentre
Budgeting Loans at West Bromwich Jobcentre
Maternity Allowance at West Bromwich Jobcentre
West Bromwich Jobcentre Complaints
National Insurance Number at West Bromwich Jobcentre
Advertise a Job at West Bromwich Jobcentre
Careers at West Bromwich Jobcentre
Contacting West Bromwich Jobcentre by email
Contacting West Bromwich Jobcentre online
All contact details for West Bromwich Jobcentre

 West Bromwich Jobcentre Address

There are many people who are looking for the Jobcentre Plus in West Bromwich. While the information about Jobcentre locations across the UK – indeed, including West Bromwich – are publically available, sometimes it can be difficult to find out exactly the information that you need. Whether you’re looking to start a claim at West Bromwich Jobcentre, or simply need to know how to get to the Jobcentre Plus in West Bromwich, we’ve got all the information that you need.

The full address for the Jobcentre Plus in West Bromwich is:

West Bromwich Jobcentre Plus, Christchurch House, High Street, West Bromwich, B70 8LG

This is according to the UK Government information and was correct as of May 2018.

 West Bromwich Jobcentre Postcode

One of the most common queries about West Bromwich Jobcentre is a request for its postcode. This is usually so that a claimant can send a letter of complaint to the Jobcentre, or may be related to another enquiry. Regardless, the postcode for the Jobcentre in West Bromwich is B70 8LG.

Directions to Jobcentre

Below you can see a Google Map for the West Bromwich Jobcentre Plus location – below that, we have a link that should be able to provide directions to the Jobcentre itself. Whether you live close to Christchurch House, High Street, West Bromwich or need to commute, it the Google Maps API should be able to help you navigate towards West Bromwich Jobcentre in B70 8LG.


Directions to West Bromwich Jobcentre Plus, Christchurch House, High Street, West Bromwich, B70 8LG

 West Bromwich Jobcentre Contact Number

Phone numbers for individual Jobcentres such as the one in West Bromwich are almost never published – those looking to contact West Bromwich Jobcentre or any other Jobcentre Plus location are generally advised to phone the main Jobcentre Plus contact number. For your convenience, we have provided a Jobcentre Plus helpline connection number below


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

This Jobcentre connection number will direct you through to the main Jobcentre helpline, and is a call forwarding service. Calls cost 7p per minute plus your network access charge.

 

Department Contact Details
Jobcentre Plus helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge

 West Bromwich Jobcentre Opening Hours

Generally, Jobcentre Plus locations are open between the hours of 9am until 5pm, Monday to Friday. We have been unable to ascertain the exact hours of West Bromwich Jobcentre, but that rule is generally the case: sometimes certain locations may open an hour or two earlier, and others are known to open late on a Wednesday (generally at 10 am), but these are subject to change.

Day General Jobcentre opening hours
Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am – 5pm
Saturday Closed
Sunday Closed

These are not the opening hours for West Bromwich Jobcentre specifically but acts as a general guide to Jobcentre opening hours.

 West Bromwich Jobcentre NOMIS code

The NOMIS code for West Bromwich Jobcentre in Christchurch House, High Street, West Bromwich is 4591.

 Claiming Jobseekers Allowance at West Bromwich Jobcentre

One of the main ways to claim JSA at any Jobcentre is to do so by calling the Jobcentre contact number. We are able to connect you through to their helpline team using our call forwarding number, and this is true of West Bromwich Jobcentre. In the past, they may have been able to process claims at their address, Christchurch House, High Street, West Bromwich, but this generally isn’t the case any more. This is true whether you want to claim ‘new style’ JSA, Universal Credit, or most other benefits.

You can also start a claim for JSA at West Bromwich Jobcentre online through the Gov.UK website – you can do so by following this link, which will provide you with all the details you may require and walk you through the process toward making your claim. Please be aware that in order to use this service, you currently must fit the following criteria:

  • must not have received Employment and Support Allowance (ESA) in the last calendar month
  • must not want to claim Jobseeker’s Allowance (JSA) from a future date
  • must not want to reclaim JSA after finishing a training course arranged through your Jobcentre
  • must not have an appointee More Information on appointee
  • must not live in Northern Ireland (Northern Ireland customers click here)

You should also:

  • have a National Insurance number
  • have a phone number you can be contacted on
  • complete your own application

Please be aware that if you want to claim Jobseekers Allowance at the Jobcentre Plus in West Bromwich, at the time of writing the benefit is being phased out in favour of Universal Credit – and your claim may be moved over to UC at some point, if not from the beginning. This is the case in most Jobcentre locations, not only for those applying for JSA in West Bromwich.

Department Contact Details
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Claim Jobseekers Allowance online Click here

Making an appointment at West Bromwich Jobcentre

It is advised that anyone looking to make an appointment at West Bromwich Jobcentre Plus, or indeed any Jobcentre location, should attempt to do so over the phone if at all possible. The official Government website says as much, pushing people towards a centre appointments line which should be able to allocate a slot for that that – ideally – will fit both your own needs and the needs of West Bromwich Jobcentre Plus.

This also goes for changing or cancelling an appointment at the Jobcentre Plus in West Bromwich, and regardless of what benefit you need to speak about (over time, this will likely be entirely about Universal Credit, but at the time of writing could include Jobseekers Allowance)

Department Contact Details
West Bromwich Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge

Universal Credit at West Bromwich Jobcentre

As time goes on, it looks as though West Bromwich Jobcentre Plus will mainly be processing Universal Credit claims. This is going to be the case nationwide, not only at the Jobcentre location at Christchurch House, High Street, West Bromwich. Whether you live local to B70 8LG, or somewhere else entirely, the UK Government is attempting to move most benefits payments on to Universal Credit – and so it is likely that it will be the main way through which people receive benefits in the future.

While there has been some pushback to the move to Universal Credit, it seems as though the Jobcentre in West Bromwich, as well as every other location, will soon be exclusively using Universal Credit.  According to the most recent advice from Citizens Advice, Universal Credit will replace:

  • Housing Benefit

  • income-related Employment and Support Allowance (ESA)

  • income-based Jobseeker’s Allowance (JSA)

  • Child Tax Credit

  • Working Tax Credit

  • Income Support

These are known as ‘legacy benefits’. If you’re thinking of claiming one of these benefits for the first time, you might need to apply for Universal Credit instead. It depends where you live – check if you’re eligible for Universal Credit. You can also find out when Universal Credit is coming to your area on GOV.UK.

If you are looking to claim Universal Credit in West Bromwich, or would simply like the Jobcentre at Christchurch House, High Street, West Bromwich to move you over from one of the benefits mentioned above on to Universal Credit, it may be advisable to phone the central Jobcentre helpline in order to speak to an adviser about how best to go about this. You can speak to a Universal Credit helpline representative by calling our call forwarding number, which will connect through to the main support helpline.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit Budgeting Advances (this is a call forwarding number) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact West Bromwich Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Employment and Support Allowance at West Bromwich Jobcentre

Much like JSA, Employment and Support Allowance in West Bromwich and across the country is slowly being phased out in favour of Universal Credits payments. If you are claiming ESA at your local Jobcentre in B70 8LG, it may be the case that you are moved from this benefits payment and on to Universal Credit in the near future, if this has not already been the case.

However, if you would like to speak to a member of the ESA team about your benefits claim or payment, the government advice is to phone the central Employment and Support Allowance contact number, rather than attempting to dial your local Jobcentre in Christchurch House, High Street, West Bromwich. We have provided a call forwarding number below, which will be able to connect your call through to the main ESA helpline. From here, you should be able to resolve most Employment and Support Allowance enquiries, including issues around payments, complaints, applications, and much more besides.

Department Contact Details
Employment and Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Employment and Support Allowance advice from Citizens Advice Click here

Personal Independence Payment at West Bromwich Jobcentre

Personal Independence Payment – also known at PIP – is one of the newest benefits, and also one of the most commonly claimed. it was brought in to replace Disability Living Allowance, amongst other things, and is mainly dealt with by the Department for Work and Pensions centrally. As this is the case, you may need to call the PIP support helpline in order to have your problem dealt with.  It is unlikely that staff at West Bromwich Jobcentre will be able to assist with most PIP enquiries, either in person at Christchurch House, High Street, West Bromwich or over the phone.

If you are phoning to claim, please be aware that you will need the following (this is according to gov.uk/pip/how-to-claim):

  • your contact details, for

    example

    telephone number

  • your date of birth

  • your National Insurance number – this is on letters about tax, pensions and benefits

  • your bank or building society account number and sort code

  • your doctor or health worker’s name, address and telephone number

  • dates and addresses for any time you’ve spent abroad, in a care home or hospital

Personal Independence Payment is intended to assist claimants with the extra costs associated with dealing with a disability or long-term health condition. It is not means tested, and is tax-free: if you living in the West Bromwich area and feel like you may be able to make a claim, it is advisable to speak to the PIP helpline team. If you are already claiming and have an issue – such as a payment being missed, or a complaint about Personal Independence Payment – it could also be worth calling the PIP contact number.

Once again, it is not advisable that you go to the West Bromwich Jobcentre Plus to deal with your Personal Independence Payment claim: instead, Government advice appears to suggest that phoning the PIP helpline could be the most effective way to get your problem resolved.

Department Contact Details
Personal Independence Payment helpline (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
Personal Independence Payment advice from Citizens Advice Click here

Income Support at West Bromwich Jobcentre

Income Support is a benefit that is aimed at supporting households that are on a low income to supplement their earnings. Those who are claiming may be able to receive other benefits too, but these are all means test and dependent upon individual circumstance. If you are living in the West Bromwich area and feel that you may be eligible to get Income Support payments, please be aware that all new claims must be made through one of the following two methods:

You can call the main Jobcentre helpline who are able to start new Income Support Claims. If you are searching for an Income Support contact number, we have created a call forwarding service that will be able to direct yoru call through. These calls will cost 7p per minute plus your network’s access charge.

You are also able to make a claim through the post, when you send a claim form through to West Bromwich Jobcentre Plus at their postal address, which is as follows:

West Bromwich Jobcentre, Christchurch House, High Street, West Bromwich, B70 8LG

You can download Income Support claim forms below:

To download an Income Support claim form that you can fill in on your computer and then print off, click here.
To download an Income Support claim form that you can print off and fill out with a pen, click here

The Jobcentre in West Bromwich  should be able to deal with your Income Support claim – but please be aware that the benefit is slowly being phased out in favour of Universal Credit, and both existing and new claims may be moved over to Universal Credit soon.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Income Support (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact West Bromwich Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Incapacity Benefit at West Bromwich Jobcentre

Incapacity Benefit has now almost completely been replaced with Employment and Support Allowance. This is also the case for most claims that are being made through West Bromwich Jobcentre, and any new Incapacity Benefit claims that are directed to Christchurch House, High Street, West Bromwich will almost certainly be passed on to the ESA team. Even then, many ESA claims are being moved on to Universal Credit: it would be worth speaking to an Incapacity Benefit advisor if you feel you may be affected.

Incapacity Benefit was paid to people who were unable to work, and who had paid enough National Insurance Contributions. Since 31 January 2011, no new Incapacity claims were accepted – and all new claims were to be made through Employment and Support Allowance.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact West Bromwich Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Social Fund at West Bromwich Jobcentre

Both at West Bromwich Jobcentre and cross the UK, the Social Fund has long since been abolished, with the Government in 2013 abolishing it. This also applied to Community Care Grants and Crisis Loans. The Social Fund now mainly exists to administer Budgeting Loans, details of which can be found below.

If you have any questions, consider using the contact details below.

Department Contact Details
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
More on Social Fund from Wikipedia Click here

Budgeting Loans at West Bromwich Jobcentre

Budgeting Loans are an option for people who are claiming benefits and have imminent things that need paying for that may not be covered by their current benefits payments. These can include:

  • furniture or household items (for example, washing machines or other ‘white goods’)

  • clothes or footwear

  • rent in advance

  • costs linked to moving house

  • maintenance, improvements or security for your home

  • travelling costs within the UK

  • costs linked to getting a new job

  • maternity costs

  • funeral costs

  • repaying hire purchase loans

  • repaying loans taken for the above items

If you are on Universal Credit, please be aware that you must claim for a Budgeting Advance instead – see below for this.

If you are a claimant at West Bromwich Jobcentre and need a Budgeting Loan, you can pick up a claim form from the main office, which is located at:

West Bromwich Jobcentre, Christchurch House, High Street, West Bromwich, B70 8LG

You can also download a Budgeting Loan claim form below:

To download an interactive Budgeting Loan claim form (SF500 form) that can be filled out on your computer and printed, please click here.
To download a Budgeting Loan claim form (SF500) that you can print off and fill out in pen, click here.

These will then need to be either sent or delivered by hand to the West Bromwich Jobcentre (if this is, of course, your local Jobcentre Plus location).

You can start a Budgeting Loan claim that will then be processed by West Bromwich Jobcentre at Christchurch House, High Street, West Bromwich, B70 8LG (if this is your local Jobcentre location) online – you can start this by clicking here.

You can also make a Budgeting Loan claim over the phone – find the contact details below.

Department Contact Details
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge
Budgeting Loans information from Gov.UK Click here

Budgeting Advances at West Bromwich Jobcentre

Brought in alongside Universal Credit, Budgeting Advances cover the following:

[F]or emergency household costs (for example buying a new cooker or for help getting a job or staying in work).

A Budgeting Advance is a loan, and you’ll need to repay it through your regular Universal Credit payments �” your payments will be lower until you pay it back.

In terms of the amounts you can claim, the Government currently advises (at the time of writing):

The smallest amount you can borrow is £100. You can get up to:

  • £348 if you’re single
  • £464 if you’re part of a couple
  • £812 if you have children

How much you can get depends on whether you:

  • can pay the loan back

  • have any savings over £1,000 (we will reduce the loan amount we offer to you by £1 for every £1 you have in savings over the £1000 threshold)

If you would like for West Bromwich Jobcentre to consider you for a Budgeting Advance, there are certain eligibility criteria that you need to meet. This currently means you must have (according to Gov.UK):

  • been getting Universal Credit, Employment and Support Allowance, Income Support, Jobseeker’s Allowance or State Pension Credit for 6 months or more, unless you need the money to help you start a new job or keep an existing job

  • earned less than £2,600 (£3,600 jointly for couples) in the past 6 months

  • paid off any previous Budgeting Advances

If you would like to be considered for a Budgeting Advance, you must speak to you work coach at West Bromwich Jobcentre Plus. They should be able to advise you on whether you are eligible, the amount you could be paid, and other relevant details. To speak to a member of the Jobcentre Plus team, you can call the Jobcentre contact number – our call connection number can forward your call to their team. Calls will cost 7p per minute plus network access charges.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact West Bromwich Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Maternity Allowance at West Bromwich Jobcentre

Maternity Allowance is paid to you if you are not eligible to claim Stattory Maternity Pay.  You are eligible to claim as soon as you hit the 26th week of your pregnancy.

To claim, you must go through your local Jobcentre – if you live in the West Bromwich area, this is likely you Jobcentre at Christchurch House, High Street, West Bromwich. To make a Maternity Allowance claim, you must fill out a form and send it to the following address (if this is, indeed, your local Jobcentre Plus location)

West Bromwich Jobcentre, Christchurch House, High Street, West Bromwich, B70 8LG

To download a Maternity Allowance claim form, see below:

To download a Maternity Allowance claim form (MA1 form) that you can fill out on your computer and then print out, click here.
To download a Maternity Allowance claim form (MA1! form) that you can print out and then fill in by pen, click here.

These must then be sent via post to above address. Alternatively, you can speak to a member of the Maternity Allowance team through the Jobcentre Plus helpline below using our call forwarding service.

Department Contact Details
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Maternity Allowance advice from Citizens Advice Click here

National Insurance Number at West Bromwich Jobcentre

If you need to apply for a National Insurance Number, this needs to be done via phone. You can do so by using our call forwarding service through the number below. Calls will cost 7p per minute plus network access charge.

To get a National Insurance Number, you may need some of the following:

  • passport or identity card

  • residence permit

  • birth or adoption certificate

  • marriage or civil partnership certificate

  • driving licence

If you have lost your National Insurance Number, HMRC will not give these out over the phone, and West Bromwich Jobcentre may not be able to assist you in this either. You will need to fill out the CA5403 form – part of which must be done online. Click here to get the CA5403 form.

Department Contact Details
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Find lost National Insurance Number Click here

 West Bromwich Jobcentre Complaints

To make a complaint about West Bromwich Jobcentre, its employees, or anything relating to the operations at Christchurch House, High Street, West Bromwich, you can do so either via phone, in person, or in writing. When you contact DWP to complain about West Bromwich Jobcentre, please include the following:

  • your National Insurance number �” unless you are an employer

  • your full name, address and contact numbers

  • which benefit you are complaining about

  • what happened, when it happened and how it affected you

  • what you want to happen to put things right

You can complain directly to the Jobcentre Plus at West Bromwich using the following address, or via phone using the call forwarding contact details below.

West Bromwich Jobcentre Plus Complaints, Christchurch House, High Street, West Bromwich, B70 8LG

Advertise a Job at West Bromwich Jobcentre

Anyone looking to advertise a job at West Bromwich Jobcentre is advised to do so using the Gov.UK ‘Find a Job’ service, which was previously called Universal Jobmatch. You can find out more here.

Careers at West Bromwich Jobcentre

Any job at West Bromwich Jobcentre should be advertised using the Gov.UK ‘Find a Job’ service (which was previously known as Universal Jobmatch. You can search for jobs at the Jobcentre Plus in West Bromwich by clicking here.

Contacting West Bromwich Jobcentre by email

Unfortunately, the Jobcentre Plus team don’t generally advise to contact them over email for anything other than non-urgent enquiries. If you do need to contact West Bromwich Jobcentre urgently, please consider visiting them in person at Christchurch House, High Street, West Bromwich or contacting them via phone. However, you can contact the central Jobcentre team via email, who can pass on any non-urgent enquiries to the West Bromwich Jobcentre Plus team by the email address below:

CONTACT-.DWP1@DWP.GSI.GOV.UK

Contacting West Bromwich Jobcentre online

If you would like to contact West Bromwich Jobcentre Plus online, please see above for the general email address. Again, this is for non-urgent enquiries.

All contact details for West Bromwich Jobcentre

Below is a complete list of all our call forwarding numbers for relevant departments that should be able to assist with your West Bromwich Jobcentre Plus enquiry.

Department Call Forwarding Number
Jobcentre central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge
Job Seeker’s Allowance Claims (New Claims & Existing) (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Employment & Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Income Support Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Universal Credit (this is a call forwarding service) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit (New Claims & Appointments) (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Personal Independence Payment (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge

Wembley Jobcentre, 6 St Johns Road, Wembley, Middlesex, HA9 7JD | Contact Wembley Jobcentre


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

Looking for information about the Jobcentre in Wembley? We’ve got everything you need to know about Wembley Jobcentre at 6 St Johns Road, Wembley, Middlesex – use our table of contents below to jump to the section you need. Please note: this site is not affiliated with Jobcentre, DWP, or any organisation mentioned. The information provided is advisory, and any phone numbers listed are call connection numbers.

Contents

Wembley Jobcentre Address
Wembley Jobcentre Postcode
Directions to Wembley Jobcentre
Wembley Jobcentre Contact Number
Wembley Jobcentre Opening Hours
Wembley Jobcentre NOMIS code
Claiming Jobseekers at Wembley Jobcentre
Making an appointment at Wembley Jobcentre
Universal Credit at Wembley Jobcentre
Employment and Support Allowance at Wembley Jobcentre
Personal Independence Payment at Wembley Jobcentre
Income Support at Wembley Jobcentre
Incapacity Benefit at Wembley Jobcentre
Social Fund at Wembley Jobcentre
Budgeting Loans at Wembley Jobcentre
Budgeting Loans at Wembley Jobcentre
Maternity Allowance at Wembley Jobcentre
Wembley Jobcentre Complaints
National Insurance Number at Wembley Jobcentre
Advertise a Job at Wembley Jobcentre
Careers at Wembley Jobcentre
Contacting Wembley Jobcentre by email
Contacting Wembley Jobcentre online
All contact details for Wembley Jobcentre

 Wembley Jobcentre Address

There are many people who are looking for the Jobcentre Plus in Wembley. While the information about Jobcentre locations across the UK – indeed, including Wembley – are publically available, sometimes it can be difficult to find out exactly the information that you need. Whether you’re looking to start a claim at Wembley Jobcentre, or simply need to know how to get to the Jobcentre Plus in Wembley, we’ve got all the information that you need.

The full address for the Jobcentre Plus in Wembley is:

Wembley Jobcentre Plus, 6 St Johns Road, Wembley, Middlesex, HA9 7JD

This is according to the UK Government information and was correct as of May 2018.

 Wembley Jobcentre Postcode

One of the most common queries about Wembley Jobcentre is a request for its postcode. This is usually so that a claimant can send a letter of complaint to the Jobcentre, or may be related to another enquiry. Regardless, the postcode for the Jobcentre in Wembley is HA9 7JD.

Directions to Jobcentre

Below you can see a Google Map for the Wembley Jobcentre Plus location – below that, we have a link that should be able to provide directions to the Jobcentre itself. Whether you live close to 6 St Johns Road, Wembley, Middlesex or need to commute, it the Google Maps API should be able to help you navigate towards Wembley Jobcentre in HA9 7JD.


Directions to Wembley Jobcentre Plus, 6 St Johns Road, Wembley, Middlesex, HA9 7JD

 Wembley Jobcentre Contact Number

Phone numbers for individual Jobcentres such as the one in Wembley are almost never published – those looking to contact Wembley Jobcentre or any other Jobcentre Plus location are generally advised to phone the main Jobcentre Plus contact number. For your convenience, we have provided a Jobcentre Plus helpline connection number below


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

This Jobcentre connection number will direct you through to the main Jobcentre helpline, and is a call forwarding service. Calls cost 7p per minute plus your network access charge.

 

Department Contact Details
Jobcentre Plus helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge

 Wembley Jobcentre Opening Hours

Generally, Jobcentre Plus locations are open between the hours of 9am until 5pm, Monday to Friday. We have been unable to ascertain the exact hours of Wembley Jobcentre, but that rule is generally the case: sometimes certain locations may open an hour or two earlier, and others are known to open late on a Wednesday (generally at 10 am), but these are subject to change.

Day General Jobcentre opening hours
Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am – 5pm
Saturday Closed
Sunday Closed

These are not the opening hours for Wembley Jobcentre specifically but acts as a general guide to Jobcentre opening hours.

 Wembley Jobcentre NOMIS code

The NOMIS code for Wembley Jobcentre in 6 St Johns Road, Wembley, Middlesex is 1573.

 Claiming Jobseekers Allowance at Wembley Jobcentre

One of the main ways to claim JSA at any Jobcentre is to do so by calling the Jobcentre contact number. We are able to connect you through to their helpline team using our call forwarding number, and this is true of Wembley Jobcentre. In the past, they may have been able to process claims at their address, 6 St Johns Road, Wembley, Middlesex, but this generally isn’t the case any more. This is true whether you want to claim ‘new style’ JSA, Universal Credit, or most other benefits.

You can also start a claim for JSA at Wembley Jobcentre online through the Gov.UK website – you can do so by following this link, which will provide you with all the details you may require and walk you through the process toward making your claim. Please be aware that in order to use this service, you currently must fit the following criteria:

  • must not have received Employment and Support Allowance (ESA) in the last calendar month
  • must not want to claim Jobseeker’s Allowance (JSA) from a future date
  • must not want to reclaim JSA after finishing a training course arranged through your Jobcentre
  • must not have an appointee More Information on appointee
  • must not live in Northern Ireland (Northern Ireland customers click here)

You should also:

  • have a National Insurance number
  • have a phone number you can be contacted on
  • complete your own application

Please be aware that if you want to claim Jobseekers Allowance at the Jobcentre Plus in Wembley, at the time of writing the benefit is being phased out in favour of Universal Credit – and your claim may be moved over to UC at some point, if not from the beginning. This is the case in most Jobcentre locations, not only for those applying for JSA in Wembley.

Department Contact Details
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Claim Jobseekers Allowance online Click here

Making an appointment at Wembley Jobcentre

It is advised that anyone looking to make an appointment at Wembley Jobcentre Plus, or indeed any Jobcentre location, should attempt to do so over the phone if at all possible. The official Government website says as much, pushing people towards a centre appointments line which should be able to allocate a slot for that that – ideally – will fit both your own needs and the needs of Wembley Jobcentre Plus.

This also goes for changing or cancelling an appointment at the Jobcentre Plus in Wembley, and regardless of what benefit you need to speak about (over time, this will likely be entirely about Universal Credit, but at the time of writing could include Jobseekers Allowance)

Department Contact Details
Wembley Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge

Universal Credit at Wembley Jobcentre

As time goes on, it looks as though Wembley Jobcentre Plus will mainly be processing Universal Credit claims. This is going to be the case nationwide, not only at the Jobcentre location at 6 St Johns Road, Wembley, Middlesex. Whether you live local to HA9 7JD, or somewhere else entirely, the UK Government is attempting to move most benefits payments on to Universal Credit – and so it is likely that it will be the main way through which people receive benefits in the future.

While there has been some pushback to the move to Universal Credit, it seems as though the Jobcentre in Wembley, as well as every other location, will soon be exclusively using Universal Credit.  According to the most recent advice from Citizens Advice, Universal Credit will replace:

  • Housing Benefit

  • income-related Employment and Support Allowance (ESA)

  • income-based Jobseeker’s Allowance (JSA)

  • Child Tax Credit

  • Working Tax Credit

  • Income Support

These are known as ‘legacy benefits’. If you’re thinking of claiming one of these benefits for the first time, you might need to apply for Universal Credit instead. It depends where you live – check if you’re eligible for Universal Credit. You can also find out when Universal Credit is coming to your area on GOV.UK.

If you are looking to claim Universal Credit in Wembley, or would simply like the Jobcentre at 6 St Johns Road, Wembley, Middlesex to move you over from one of the benefits mentioned above on to Universal Credit, it may be advisable to phone the central Jobcentre helpline in order to speak to an adviser about how best to go about this. You can speak to a Universal Credit helpline representative by calling our call forwarding number, which will connect through to the main support helpline.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit Budgeting Advances (this is a call forwarding number) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wembley Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Employment and Support Allowance at Wembley Jobcentre

Much like JSA, Employment and Support Allowance in Wembley and across the country is slowly being phased out in favour of Universal Credits payments. If you are claiming ESA at your local Jobcentre in HA9 7JD, it may be the case that you are moved from this benefits payment and on to Universal Credit in the near future, if this has not already been the case.

However, if you would like to speak to a member of the ESA team about your benefits claim or payment, the government advice is to phone the central Employment and Support Allowance contact number, rather than attempting to dial your local Jobcentre in 6 St Johns Road, Wembley, Middlesex. We have provided a call forwarding number below, which will be able to connect your call through to the main ESA helpline. From here, you should be able to resolve most Employment and Support Allowance enquiries, including issues around payments, complaints, applications, and much more besides.

Department Contact Details
Employment and Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Employment and Support Allowance advice from Citizens Advice Click here

Personal Independence Payment at Wembley Jobcentre

Personal Independence Payment – also known at PIP – is one of the newest benefits, and also one of the most commonly claimed. it was brought in to replace Disability Living Allowance, amongst other things, and is mainly dealt with by the Department for Work and Pensions centrally. As this is the case, you may need to call the PIP support helpline in order to have your problem dealt with.  It is unlikely that staff at Wembley Jobcentre will be able to assist with most PIP enquiries, either in person at 6 St Johns Road, Wembley, Middlesex or over the phone.

If you are phoning to claim, please be aware that you will need the following (this is according to gov.uk/pip/how-to-claim):

  • your contact details, for

    example

    telephone number

  • your date of birth

  • your National Insurance number – this is on letters about tax, pensions and benefits

  • your bank or building society account number and sort code

  • your doctor or health worker’s name, address and telephone number

  • dates and addresses for any time you’ve spent abroad, in a care home or hospital

Personal Independence Payment is intended to assist claimants with the extra costs associated with dealing with a disability or long-term health condition. It is not means tested, and is tax-free: if you living in the Wembley area and feel like you may be able to make a claim, it is advisable to speak to the PIP helpline team. If you are already claiming and have an issue – such as a payment being missed, or a complaint about Personal Independence Payment – it could also be worth calling the PIP contact number.

Once again, it is not advisable that you go to the Wembley Jobcentre Plus to deal with your Personal Independence Payment claim: instead, Government advice appears to suggest that phoning the PIP helpline could be the most effective way to get your problem resolved.

Department Contact Details
Personal Independence Payment helpline (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
Personal Independence Payment advice from Citizens Advice Click here

Income Support at Wembley Jobcentre

Income Support is a benefit that is aimed at supporting households that are on a low income to supplement their earnings. Those who are claiming may be able to receive other benefits too, but these are all means test and dependent upon individual circumstance. If you are living in the Wembley area and feel that you may be eligible to get Income Support payments, please be aware that all new claims must be made through one of the following two methods:

You can call the main Jobcentre helpline who are able to start new Income Support Claims. If you are searching for an Income Support contact number, we have created a call forwarding service that will be able to direct yoru call through. These calls will cost 7p per minute plus your network’s access charge.

You are also able to make a claim through the post, when you send a claim form through to Wembley Jobcentre Plus at their postal address, which is as follows:

Wembley Jobcentre, 6 St Johns Road, Wembley, Middlesex, HA9 7JD

You can download Income Support claim forms below:

To download an Income Support claim form that you can fill in on your computer and then print off, click here.
To download an Income Support claim form that you can print off and fill out with a pen, click here

The Jobcentre in Wembley  should be able to deal with your Income Support claim – but please be aware that the benefit is slowly being phased out in favour of Universal Credit, and both existing and new claims may be moved over to Universal Credit soon.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Income Support (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wembley Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Incapacity Benefit at Wembley Jobcentre

Incapacity Benefit has now almost completely been replaced with Employment and Support Allowance. This is also the case for most claims that are being made through Wembley Jobcentre, and any new Incapacity Benefit claims that are directed to 6 St Johns Road, Wembley, Middlesex will almost certainly be passed on to the ESA team. Even then, many ESA claims are being moved on to Universal Credit: it would be worth speaking to an Incapacity Benefit advisor if you feel you may be affected.

Incapacity Benefit was paid to people who were unable to work, and who had paid enough National Insurance Contributions. Since 31 January 2011, no new Incapacity claims were accepted – and all new claims were to be made through Employment and Support Allowance.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wembley Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Social Fund at Wembley Jobcentre

Both at Wembley Jobcentre and cross the UK, the Social Fund has long since been abolished, with the Government in 2013 abolishing it. This also applied to Community Care Grants and Crisis Loans. The Social Fund now mainly exists to administer Budgeting Loans, details of which can be found below.

If you have any questions, consider using the contact details below.

Department Contact Details
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
More on Social Fund from Wikipedia Click here

Budgeting Loans at Wembley Jobcentre

Budgeting Loans are an option for people who are claiming benefits and have imminent things that need paying for that may not be covered by their current benefits payments. These can include:

  • furniture or household items (for example, washing machines or other ‘white goods’)

  • clothes or footwear

  • rent in advance

  • costs linked to moving house

  • maintenance, improvements or security for your home

  • travelling costs within the UK

  • costs linked to getting a new job

  • maternity costs

  • funeral costs

  • repaying hire purchase loans

  • repaying loans taken for the above items

If you are on Universal Credit, please be aware that you must claim for a Budgeting Advance instead – see below for this.

If you are a claimant at Wembley Jobcentre and need a Budgeting Loan, you can pick up a claim form from the main office, which is located at:

Wembley Jobcentre, 6 St Johns Road, Wembley, Middlesex, HA9 7JD

You can also download a Budgeting Loan claim form below:

To download an interactive Budgeting Loan claim form (SF500 form) that can be filled out on your computer and printed, please click here.
To download a Budgeting Loan claim form (SF500) that you can print off and fill out in pen, click here.

These will then need to be either sent or delivered by hand to the Wembley Jobcentre (if this is, of course, your local Jobcentre Plus location).

You can start a Budgeting Loan claim that will then be processed by Wembley Jobcentre at 6 St Johns Road, Wembley, Middlesex, HA9 7JD (if this is your local Jobcentre location) online – you can start this by clicking here.

You can also make a Budgeting Loan claim over the phone – find the contact details below.

Department Contact Details
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge
Budgeting Loans information from Gov.UK Click here

Budgeting Advances at Wembley Jobcentre

Brought in alongside Universal Credit, Budgeting Advances cover the following:

[F]or emergency household costs (for example buying a new cooker or for help getting a job or staying in work).

A Budgeting Advance is a loan, and you’ll need to repay it through your regular Universal Credit payments �” your payments will be lower until you pay it back.

In terms of the amounts you can claim, the Government currently advises (at the time of writing):

The smallest amount you can borrow is £100. You can get up to:

  • £348 if you’re single
  • £464 if you’re part of a couple
  • £812 if you have children

How much you can get depends on whether you:

  • can pay the loan back

  • have any savings over £1,000 (we will reduce the loan amount we offer to you by £1 for every £1 you have in savings over the £1000 threshold)

If you would like for Wembley Jobcentre to consider you for a Budgeting Advance, there are certain eligibility criteria that you need to meet. This currently means you must have (according to Gov.UK):

  • been getting Universal Credit, Employment and Support Allowance, Income Support, Jobseeker’s Allowance or State Pension Credit for 6 months or more, unless you need the money to help you start a new job or keep an existing job

  • earned less than £2,600 (£3,600 jointly for couples) in the past 6 months

  • paid off any previous Budgeting Advances

If you would like to be considered for a Budgeting Advance, you must speak to you work coach at Wembley Jobcentre Plus. They should be able to advise you on whether you are eligible, the amount you could be paid, and other relevant details. To speak to a member of the Jobcentre Plus team, you can call the Jobcentre contact number – our call connection number can forward your call to their team. Calls will cost 7p per minute plus network access charges.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wembley Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Maternity Allowance at Wembley Jobcentre

Maternity Allowance is paid to you if you are not eligible to claim Stattory Maternity Pay.  You are eligible to claim as soon as you hit the 26th week of your pregnancy.

To claim, you must go through your local Jobcentre – if you live in the Wembley area, this is likely you Jobcentre at 6 St Johns Road, Wembley, Middlesex. To make a Maternity Allowance claim, you must fill out a form and send it to the following address (if this is, indeed, your local Jobcentre Plus location)

Wembley Jobcentre, 6 St Johns Road, Wembley, Middlesex, HA9 7JD

To download a Maternity Allowance claim form, see below:

To download a Maternity Allowance claim form (MA1 form) that you can fill out on your computer and then print out, click here.
To download a Maternity Allowance claim form (MA1! form) that you can print out and then fill in by pen, click here.

These must then be sent via post to above address. Alternatively, you can speak to a member of the Maternity Allowance team through the Jobcentre Plus helpline below using our call forwarding service.

Department Contact Details
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Maternity Allowance advice from Citizens Advice Click here

National Insurance Number at Wembley Jobcentre

If you need to apply for a National Insurance Number, this needs to be done via phone. You can do so by using our call forwarding service through the number below. Calls will cost 7p per minute plus network access charge.

To get a National Insurance Number, you may need some of the following:

  • passport or identity card

  • residence permit

  • birth or adoption certificate

  • marriage or civil partnership certificate

  • driving licence

If you have lost your National Insurance Number, HMRC will not give these out over the phone, and Wembley Jobcentre may not be able to assist you in this either. You will need to fill out the CA5403 form – part of which must be done online. Click here to get the CA5403 form.

Department Contact Details
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Find lost National Insurance Number Click here

 Wembley Jobcentre Complaints

To make a complaint about Wembley Jobcentre, its employees, or anything relating to the operations at 6 St Johns Road, Wembley, Middlesex, you can do so either via phone, in person, or in writing. When you contact DWP to complain about Wembley Jobcentre, please include the following:

  • your National Insurance number �” unless you are an employer

  • your full name, address and contact numbers

  • which benefit you are complaining about

  • what happened, when it happened and how it affected you

  • what you want to happen to put things right

You can complain directly to the Jobcentre Plus at Wembley using the following address, or via phone using the call forwarding contact details below.

Wembley Jobcentre Plus Complaints, 6 St Johns Road, Wembley, Middlesex, HA9 7JD

Advertise a Job at Wembley Jobcentre

Anyone looking to advertise a job at Wembley Jobcentre is advised to do so using the Gov.UK ‘Find a Job’ service, which was previously called Universal Jobmatch. You can find out more here.

Careers at Wembley Jobcentre

Any job at Wembley Jobcentre should be advertised using the Gov.UK ‘Find a Job’ service (which was previously known as Universal Jobmatch. You can search for jobs at the Jobcentre Plus in Wembley by clicking here.

Contacting Wembley Jobcentre by email

Unfortunately, the Jobcentre Plus team don’t generally advise to contact them over email for anything other than non-urgent enquiries. If you do need to contact Wembley Jobcentre urgently, please consider visiting them in person at 6 St Johns Road, Wembley, Middlesex or contacting them via phone. However, you can contact the central Jobcentre team via email, who can pass on any non-urgent enquiries to the Wembley Jobcentre Plus team by the email address below:

CONTACT-.DWP1@DWP.GSI.GOV.UK

Contacting Wembley Jobcentre online

If you would like to contact Wembley Jobcentre Plus online, please see above for the general email address. Again, this is for non-urgent enquiries.

All contact details for Wembley Jobcentre

Below is a complete list of all our call forwarding numbers for relevant departments that should be able to assist with your Wembley Jobcentre Plus enquiry.

Department Call Forwarding Number
Jobcentre central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge
Job Seeker’s Allowance Claims (New Claims & Existing) (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Employment & Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Income Support Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Universal Credit (this is a call forwarding service) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit (New Claims & Appointments) (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Personal Independence Payment (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge

Welshpool Jobcentre, New Dolanog House, Severn Road, Welshpool,, SY21 7AP | Contact Welshpool Jobcentre


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

Looking for information about the Jobcentre in Welshpool? We’ve got everything you need to know about Welshpool Jobcentre at New Dolanog House, Severn Road, Welshpool, – use our table of contents below to jump to the section you need. Please note: this site is not affiliated with Jobcentre, DWP, or any organisation mentioned. The information provided is advisory, and any phone numbers listed are call connection numbers.

Contents

Welshpool Jobcentre Address
Welshpool Jobcentre Postcode
Directions to Welshpool Jobcentre
Welshpool Jobcentre Contact Number
Welshpool Jobcentre Opening Hours
Welshpool Jobcentre NOMIS code
Claiming Jobseekers at Welshpool Jobcentre
Making an appointment at Welshpool Jobcentre
Universal Credit at Welshpool Jobcentre
Employment and Support Allowance at Welshpool Jobcentre
Personal Independence Payment at Welshpool Jobcentre
Income Support at Welshpool Jobcentre
Incapacity Benefit at Welshpool Jobcentre
Social Fund at Welshpool Jobcentre
Budgeting Loans at Welshpool Jobcentre
Budgeting Loans at Welshpool Jobcentre
Maternity Allowance at Welshpool Jobcentre
Welshpool Jobcentre Complaints
National Insurance Number at Welshpool Jobcentre
Advertise a Job at Welshpool Jobcentre
Careers at Welshpool Jobcentre
Contacting Welshpool Jobcentre by email
Contacting Welshpool Jobcentre online
All contact details for Welshpool Jobcentre

 Welshpool Jobcentre Address

There are many people who are looking for the Jobcentre Plus in Welshpool. While the information about Jobcentre locations across the UK – indeed, including Welshpool – are publically available, sometimes it can be difficult to find out exactly the information that you need. Whether you’re looking to start a claim at Welshpool Jobcentre, or simply need to know how to get to the Jobcentre Plus in Welshpool, we’ve got all the information that you need.

The full address for the Jobcentre Plus in Welshpool is:

Welshpool Jobcentre Plus, New Dolanog House, Severn Road, Welshpool,, SY21 7AP

This is according to the UK Government information and was correct as of May 2018.

 Welshpool Jobcentre Postcode

One of the most common queries about Welshpool Jobcentre is a request for its postcode. This is usually so that a claimant can send a letter of complaint to the Jobcentre, or may be related to another enquiry. Regardless, the postcode for the Jobcentre in Welshpool is SY21 7AP.

Directions to Jobcentre

Below you can see a Google Map for the Welshpool Jobcentre Plus location – below that, we have a link that should be able to provide directions to the Jobcentre itself. Whether you live close to New Dolanog House, Severn Road, Welshpool, or need to commute, it the Google Maps API should be able to help you navigate towards Welshpool Jobcentre in SY21 7AP.


Directions to Welshpool Jobcentre Plus, New Dolanog House, Severn Road, Welshpool,, SY21 7AP

 Welshpool Jobcentre Contact Number

Phone numbers for individual Jobcentres such as the one in Welshpool are almost never published – those looking to contact Welshpool Jobcentre or any other Jobcentre Plus location are generally advised to phone the main Jobcentre Plus contact number. For your convenience, we have provided a Jobcentre Plus helpline connection number below


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

This Jobcentre connection number will direct you through to the main Jobcentre helpline, and is a call forwarding service. Calls cost 7p per minute plus your network access charge.

 

Department Contact Details
Jobcentre Plus helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge

 Welshpool Jobcentre Opening Hours

Generally, Jobcentre Plus locations are open between the hours of 9am until 5pm, Monday to Friday. We have been unable to ascertain the exact hours of Welshpool Jobcentre, but that rule is generally the case: sometimes certain locations may open an hour or two earlier, and others are known to open late on a Wednesday (generally at 10 am), but these are subject to change.

Day General Jobcentre opening hours
Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am – 5pm
Saturday Closed
Sunday Closed

These are not the opening hours for Welshpool Jobcentre specifically but acts as a general guide to Jobcentre opening hours.

 Welshpool Jobcentre NOMIS code

The NOMIS code for Welshpool Jobcentre in New Dolanog House, Severn Road, Welshpool, is 9683.

 Claiming Jobseekers Allowance at Welshpool Jobcentre

One of the main ways to claim JSA at any Jobcentre is to do so by calling the Jobcentre contact number. We are able to connect you through to their helpline team using our call forwarding number, and this is true of Welshpool Jobcentre. In the past, they may have been able to process claims at their address, New Dolanog House, Severn Road, Welshpool,, but this generally isn’t the case any more. This is true whether you want to claim ‘new style’ JSA, Universal Credit, or most other benefits.

You can also start a claim for JSA at Welshpool Jobcentre online through the Gov.UK website – you can do so by following this link, which will provide you with all the details you may require and walk you through the process toward making your claim. Please be aware that in order to use this service, you currently must fit the following criteria:

  • must not have received Employment and Support Allowance (ESA) in the last calendar month
  • must not want to claim Jobseeker’s Allowance (JSA) from a future date
  • must not want to reclaim JSA after finishing a training course arranged through your Jobcentre
  • must not have an appointee More Information on appointee
  • must not live in Northern Ireland (Northern Ireland customers click here)

You should also:

  • have a National Insurance number
  • have a phone number you can be contacted on
  • complete your own application

Please be aware that if you want to claim Jobseekers Allowance at the Jobcentre Plus in Welshpool, at the time of writing the benefit is being phased out in favour of Universal Credit – and your claim may be moved over to UC at some point, if not from the beginning. This is the case in most Jobcentre locations, not only for those applying for JSA in Welshpool.

Department Contact Details
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Claim Jobseekers Allowance online Click here

Making an appointment at Welshpool Jobcentre

It is advised that anyone looking to make an appointment at Welshpool Jobcentre Plus, or indeed any Jobcentre location, should attempt to do so over the phone if at all possible. The official Government website says as much, pushing people towards a centre appointments line which should be able to allocate a slot for that that – ideally – will fit both your own needs and the needs of Welshpool Jobcentre Plus.

This also goes for changing or cancelling an appointment at the Jobcentre Plus in Welshpool, and regardless of what benefit you need to speak about (over time, this will likely be entirely about Universal Credit, but at the time of writing could include Jobseekers Allowance)

Department Contact Details
Welshpool Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge

Universal Credit at Welshpool Jobcentre

As time goes on, it looks as though Welshpool Jobcentre Plus will mainly be processing Universal Credit claims. This is going to be the case nationwide, not only at the Jobcentre location at New Dolanog House, Severn Road, Welshpool,. Whether you live local to SY21 7AP, or somewhere else entirely, the UK Government is attempting to move most benefits payments on to Universal Credit – and so it is likely that it will be the main way through which people receive benefits in the future.

While there has been some pushback to the move to Universal Credit, it seems as though the Jobcentre in Welshpool, as well as every other location, will soon be exclusively using Universal Credit.  According to the most recent advice from Citizens Advice, Universal Credit will replace:

  • Housing Benefit

  • income-related Employment and Support Allowance (ESA)

  • income-based Jobseeker’s Allowance (JSA)

  • Child Tax Credit

  • Working Tax Credit

  • Income Support

These are known as ‘legacy benefits’. If you’re thinking of claiming one of these benefits for the first time, you might need to apply for Universal Credit instead. It depends where you live – check if you’re eligible for Universal Credit. You can also find out when Universal Credit is coming to your area on GOV.UK.

If you are looking to claim Universal Credit in Welshpool, or would simply like the Jobcentre at New Dolanog House, Severn Road, Welshpool, to move you over from one of the benefits mentioned above on to Universal Credit, it may be advisable to phone the central Jobcentre helpline in order to speak to an adviser about how best to go about this. You can speak to a Universal Credit helpline representative by calling our call forwarding number, which will connect through to the main support helpline.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit Budgeting Advances (this is a call forwarding number) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Welshpool Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Employment and Support Allowance at Welshpool Jobcentre

Much like JSA, Employment and Support Allowance in Welshpool and across the country is slowly being phased out in favour of Universal Credits payments. If you are claiming ESA at your local Jobcentre in SY21 7AP, it may be the case that you are moved from this benefits payment and on to Universal Credit in the near future, if this has not already been the case.

However, if you would like to speak to a member of the ESA team about your benefits claim or payment, the government advice is to phone the central Employment and Support Allowance contact number, rather than attempting to dial your local Jobcentre in New Dolanog House, Severn Road, Welshpool,. We have provided a call forwarding number below, which will be able to connect your call through to the main ESA helpline. From here, you should be able to resolve most Employment and Support Allowance enquiries, including issues around payments, complaints, applications, and much more besides.

Department Contact Details
Employment and Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Employment and Support Allowance advice from Citizens Advice Click here

Personal Independence Payment at Welshpool Jobcentre

Personal Independence Payment – also known at PIP – is one of the newest benefits, and also one of the most commonly claimed. it was brought in to replace Disability Living Allowance, amongst other things, and is mainly dealt with by the Department for Work and Pensions centrally. As this is the case, you may need to call the PIP support helpline in order to have your problem dealt with.  It is unlikely that staff at Welshpool Jobcentre will be able to assist with most PIP enquiries, either in person at New Dolanog House, Severn Road, Welshpool, or over the phone.

If you are phoning to claim, please be aware that you will need the following (this is according to gov.uk/pip/how-to-claim):

  • your contact details, for

    example

    telephone number

  • your date of birth

  • your National Insurance number – this is on letters about tax, pensions and benefits

  • your bank or building society account number and sort code

  • your doctor or health worker’s name, address and telephone number

  • dates and addresses for any time you’ve spent abroad, in a care home or hospital

Personal Independence Payment is intended to assist claimants with the extra costs associated with dealing with a disability or long-term health condition. It is not means tested, and is tax-free: if you living in the Welshpool area and feel like you may be able to make a claim, it is advisable to speak to the PIP helpline team. If you are already claiming and have an issue – such as a payment being missed, or a complaint about Personal Independence Payment – it could also be worth calling the PIP contact number.

Once again, it is not advisable that you go to the Welshpool Jobcentre Plus to deal with your Personal Independence Payment claim: instead, Government advice appears to suggest that phoning the PIP helpline could be the most effective way to get your problem resolved.

Department Contact Details
Personal Independence Payment helpline (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
Personal Independence Payment advice from Citizens Advice Click here

Income Support at Welshpool Jobcentre

Income Support is a benefit that is aimed at supporting households that are on a low income to supplement their earnings. Those who are claiming may be able to receive other benefits too, but these are all means test and dependent upon individual circumstance. If you are living in the Welshpool area and feel that you may be eligible to get Income Support payments, please be aware that all new claims must be made through one of the following two methods:

You can call the main Jobcentre helpline who are able to start new Income Support Claims. If you are searching for an Income Support contact number, we have created a call forwarding service that will be able to direct yoru call through. These calls will cost 7p per minute plus your network’s access charge.

You are also able to make a claim through the post, when you send a claim form through to Welshpool Jobcentre Plus at their postal address, which is as follows:

Welshpool Jobcentre, New Dolanog House, Severn Road, Welshpool,, SY21 7AP

You can download Income Support claim forms below:

To download an Income Support claim form that you can fill in on your computer and then print off, click here.
To download an Income Support claim form that you can print off and fill out with a pen, click here

The Jobcentre in Welshpool  should be able to deal with your Income Support claim – but please be aware that the benefit is slowly being phased out in favour of Universal Credit, and both existing and new claims may be moved over to Universal Credit soon.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Income Support (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Welshpool Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Incapacity Benefit at Welshpool Jobcentre

Incapacity Benefit has now almost completely been replaced with Employment and Support Allowance. This is also the case for most claims that are being made through Welshpool Jobcentre, and any new Incapacity Benefit claims that are directed to New Dolanog House, Severn Road, Welshpool, will almost certainly be passed on to the ESA team. Even then, many ESA claims are being moved on to Universal Credit: it would be worth speaking to an Incapacity Benefit advisor if you feel you may be affected.

Incapacity Benefit was paid to people who were unable to work, and who had paid enough National Insurance Contributions. Since 31 January 2011, no new Incapacity claims were accepted – and all new claims were to be made through Employment and Support Allowance.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Welshpool Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Social Fund at Welshpool Jobcentre

Both at Welshpool Jobcentre and cross the UK, the Social Fund has long since been abolished, with the Government in 2013 abolishing it. This also applied to Community Care Grants and Crisis Loans. The Social Fund now mainly exists to administer Budgeting Loans, details of which can be found below.

If you have any questions, consider using the contact details below.

Department Contact Details
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
More on Social Fund from Wikipedia Click here

Budgeting Loans at Welshpool Jobcentre

Budgeting Loans are an option for people who are claiming benefits and have imminent things that need paying for that may not be covered by their current benefits payments. These can include:

  • furniture or household items (for example, washing machines or other ‘white goods’)

  • clothes or footwear

  • rent in advance

  • costs linked to moving house

  • maintenance, improvements or security for your home

  • travelling costs within the UK

  • costs linked to getting a new job

  • maternity costs

  • funeral costs

  • repaying hire purchase loans

  • repaying loans taken for the above items

If you are on Universal Credit, please be aware that you must claim for a Budgeting Advance instead – see below for this.

If you are a claimant at Welshpool Jobcentre and need a Budgeting Loan, you can pick up a claim form from the main office, which is located at:

Welshpool Jobcentre, New Dolanog House, Severn Road, Welshpool,, SY21 7AP

You can also download a Budgeting Loan claim form below:

To download an interactive Budgeting Loan claim form (SF500 form) that can be filled out on your computer and printed, please click here.
To download a Budgeting Loan claim form (SF500) that you can print off and fill out in pen, click here.

These will then need to be either sent or delivered by hand to the Welshpool Jobcentre (if this is, of course, your local Jobcentre Plus location).

You can start a Budgeting Loan claim that will then be processed by Welshpool Jobcentre at New Dolanog House, Severn Road, Welshpool,, SY21 7AP (if this is your local Jobcentre location) online – you can start this by clicking here.

You can also make a Budgeting Loan claim over the phone – find the contact details below.

Department Contact Details
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge
Budgeting Loans information from Gov.UK Click here

Budgeting Advances at Welshpool Jobcentre

Brought in alongside Universal Credit, Budgeting Advances cover the following:

[F]or emergency household costs (for example buying a new cooker or for help getting a job or staying in work).

A Budgeting Advance is a loan, and you’ll need to repay it through your regular Universal Credit payments �” your payments will be lower until you pay it back.

In terms of the amounts you can claim, the Government currently advises (at the time of writing):

The smallest amount you can borrow is £100. You can get up to:

  • £348 if you’re single
  • £464 if you’re part of a couple
  • £812 if you have children

How much you can get depends on whether you:

  • can pay the loan back

  • have any savings over £1,000 (we will reduce the loan amount we offer to you by £1 for every £1 you have in savings over the £1000 threshold)

If you would like for Welshpool Jobcentre to consider you for a Budgeting Advance, there are certain eligibility criteria that you need to meet. This currently means you must have (according to Gov.UK):

  • been getting Universal Credit, Employment and Support Allowance, Income Support, Jobseeker’s Allowance or State Pension Credit for 6 months or more, unless you need the money to help you start a new job or keep an existing job

  • earned less than £2,600 (£3,600 jointly for couples) in the past 6 months

  • paid off any previous Budgeting Advances

If you would like to be considered for a Budgeting Advance, you must speak to you work coach at Welshpool Jobcentre Plus. They should be able to advise you on whether you are eligible, the amount you could be paid, and other relevant details. To speak to a member of the Jobcentre Plus team, you can call the Jobcentre contact number – our call connection number can forward your call to their team. Calls will cost 7p per minute plus network access charges.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Welshpool Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Maternity Allowance at Welshpool Jobcentre

Maternity Allowance is paid to you if you are not eligible to claim Stattory Maternity Pay.  You are eligible to claim as soon as you hit the 26th week of your pregnancy.

To claim, you must go through your local Jobcentre – if you live in the Welshpool area, this is likely you Jobcentre at New Dolanog House, Severn Road, Welshpool,. To make a Maternity Allowance claim, you must fill out a form and send it to the following address (if this is, indeed, your local Jobcentre Plus location)

Welshpool Jobcentre, New Dolanog House, Severn Road, Welshpool,, SY21 7AP

To download a Maternity Allowance claim form, see below:

To download a Maternity Allowance claim form (MA1 form) that you can fill out on your computer and then print out, click here.
To download a Maternity Allowance claim form (MA1! form) that you can print out and then fill in by pen, click here.

These must then be sent via post to above address. Alternatively, you can speak to a member of the Maternity Allowance team through the Jobcentre Plus helpline below using our call forwarding service.

Department Contact Details
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Maternity Allowance advice from Citizens Advice Click here

National Insurance Number at Welshpool Jobcentre

If you need to apply for a National Insurance Number, this needs to be done via phone. You can do so by using our call forwarding service through the number below. Calls will cost 7p per minute plus network access charge.

To get a National Insurance Number, you may need some of the following:

  • passport or identity card

  • residence permit

  • birth or adoption certificate

  • marriage or civil partnership certificate

  • driving licence

If you have lost your National Insurance Number, HMRC will not give these out over the phone, and Welshpool Jobcentre may not be able to assist you in this either. You will need to fill out the CA5403 form – part of which must be done online. Click here to get the CA5403 form.

Department Contact Details
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Find lost National Insurance Number Click here

 Welshpool Jobcentre Complaints

To make a complaint about Welshpool Jobcentre, its employees, or anything relating to the operations at New Dolanog House, Severn Road, Welshpool,, you can do so either via phone, in person, or in writing. When you contact DWP to complain about Welshpool Jobcentre, please include the following:

  • your National Insurance number �” unless you are an employer

  • your full name, address and contact numbers

  • which benefit you are complaining about

  • what happened, when it happened and how it affected you

  • what you want to happen to put things right

You can complain directly to the Jobcentre Plus at Welshpool using the following address, or via phone using the call forwarding contact details below.

Welshpool Jobcentre Plus Complaints, New Dolanog House, Severn Road, Welshpool,, SY21 7AP

Advertise a Job at Welshpool Jobcentre

Anyone looking to advertise a job at Welshpool Jobcentre is advised to do so using the Gov.UK ‘Find a Job’ service, which was previously called Universal Jobmatch. You can find out more here.

Careers at Welshpool Jobcentre

Any job at Welshpool Jobcentre should be advertised using the Gov.UK ‘Find a Job’ service (which was previously known as Universal Jobmatch. You can search for jobs at the Jobcentre Plus in Welshpool by clicking here.

Contacting Welshpool Jobcentre by email

Unfortunately, the Jobcentre Plus team don’t generally advise to contact them over email for anything other than non-urgent enquiries. If you do need to contact Welshpool Jobcentre urgently, please consider visiting them in person at New Dolanog House, Severn Road, Welshpool, or contacting them via phone. However, you can contact the central Jobcentre team via email, who can pass on any non-urgent enquiries to the Welshpool Jobcentre Plus team by the email address below:

CONTACT-.DWP1@DWP.GSI.GOV.UK

Contacting Welshpool Jobcentre online

If you would like to contact Welshpool Jobcentre Plus online, please see above for the general email address. Again, this is for non-urgent enquiries.

All contact details for Welshpool Jobcentre

Below is a complete list of all our call forwarding numbers for relevant departments that should be able to assist with your Welshpool Jobcentre Plus enquiry.

Department Call Forwarding Number
Jobcentre central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge
Job Seeker’s Allowance Claims (New Claims & Existing) (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Employment & Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Income Support Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Universal Credit (this is a call forwarding service) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit (New Claims & Appointments) (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Personal Independence Payment (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge

Wells Jobcentre, 46 Chamberlain Street, Wells, Somerset, BA5 2PJ | Contact Wells Jobcentre


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

Looking for information about the Jobcentre in Wells? We’ve got everything you need to know about Wells Jobcentre at 46 Chamberlain Street, Wells, Somerset – use our table of contents below to jump to the section you need. Please note: this site is not affiliated with Jobcentre, DWP, or any organisation mentioned. The information provided is advisory, and any phone numbers listed are call connection numbers.

Contents

Wells Jobcentre Address
Wells Jobcentre Postcode
Directions to Wells Jobcentre
Wells Jobcentre Contact Number
Wells Jobcentre Opening Hours
Wells Jobcentre NOMIS code
Claiming Jobseekers at Wells Jobcentre
Making an appointment at Wells Jobcentre
Universal Credit at Wells Jobcentre
Employment and Support Allowance at Wells Jobcentre
Personal Independence Payment at Wells Jobcentre
Income Support at Wells Jobcentre
Incapacity Benefit at Wells Jobcentre
Social Fund at Wells Jobcentre
Budgeting Loans at Wells Jobcentre
Budgeting Loans at Wells Jobcentre
Maternity Allowance at Wells Jobcentre
Wells Jobcentre Complaints
National Insurance Number at Wells Jobcentre
Advertise a Job at Wells Jobcentre
Careers at Wells Jobcentre
Contacting Wells Jobcentre by email
Contacting Wells Jobcentre online
All contact details for Wells Jobcentre

 Wells Jobcentre Address

There are many people who are looking for the Jobcentre Plus in Wells. While the information about Jobcentre locations across the UK – indeed, including Wells – are publically available, sometimes it can be difficult to find out exactly the information that you need. Whether you’re looking to start a claim at Wells Jobcentre, or simply need to know how to get to the Jobcentre Plus in Wells, we’ve got all the information that you need.

The full address for the Jobcentre Plus in Wells is:

Wells Jobcentre Plus, 46 Chamberlain Street, Wells, Somerset, BA5 2PJ

This is according to the UK Government information and was correct as of May 2018.

 Wells Jobcentre Postcode

One of the most common queries about Wells Jobcentre is a request for its postcode. This is usually so that a claimant can send a letter of complaint to the Jobcentre, or may be related to another enquiry. Regardless, the postcode for the Jobcentre in Wells is BA5 2PJ.

Directions to Jobcentre

Below you can see a Google Map for the Wells Jobcentre Plus location – below that, we have a link that should be able to provide directions to the Jobcentre itself. Whether you live close to 46 Chamberlain Street, Wells, Somerset or need to commute, it the Google Maps API should be able to help you navigate towards Wells Jobcentre in BA5 2PJ.


Directions to Wells Jobcentre Plus, 46 Chamberlain Street, Wells, Somerset, BA5 2PJ

 Wells Jobcentre Contact Number

Phone numbers for individual Jobcentres such as the one in Wells are almost never published – those looking to contact Wells Jobcentre or any other Jobcentre Plus location are generally advised to phone the main Jobcentre Plus contact number. For your convenience, we have provided a Jobcentre Plus helpline connection number below


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

This Jobcentre connection number will direct you through to the main Jobcentre helpline, and is a call forwarding service. Calls cost 7p per minute plus your network access charge.

 

Department Contact Details
Jobcentre Plus helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge

 Wells Jobcentre Opening Hours

Generally, Jobcentre Plus locations are open between the hours of 9am until 5pm, Monday to Friday. We have been unable to ascertain the exact hours of Wells Jobcentre, but that rule is generally the case: sometimes certain locations may open an hour or two earlier, and others are known to open late on a Wednesday (generally at 10 am), but these are subject to change.

Day General Jobcentre opening hours
Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am – 5pm
Saturday Closed
Sunday Closed

These are not the opening hours for Wells Jobcentre specifically but acts as a general guide to Jobcentre opening hours.

 Wells Jobcentre NOMIS code

The NOMIS code for Wells Jobcentre in 46 Chamberlain Street, Wells, Somerset is 03704.

 Claiming Jobseekers Allowance at Wells Jobcentre

One of the main ways to claim JSA at any Jobcentre is to do so by calling the Jobcentre contact number. We are able to connect you through to their helpline team using our call forwarding number, and this is true of Wells Jobcentre. In the past, they may have been able to process claims at their address, 46 Chamberlain Street, Wells, Somerset, but this generally isn’t the case any more. This is true whether you want to claim ‘new style’ JSA, Universal Credit, or most other benefits.

You can also start a claim for JSA at Wells Jobcentre online through the Gov.UK website – you can do so by following this link, which will provide you with all the details you may require and walk you through the process toward making your claim. Please be aware that in order to use this service, you currently must fit the following criteria:

  • must not have received Employment and Support Allowance (ESA) in the last calendar month
  • must not want to claim Jobseeker’s Allowance (JSA) from a future date
  • must not want to reclaim JSA after finishing a training course arranged through your Jobcentre
  • must not have an appointee More Information on appointee
  • must not live in Northern Ireland (Northern Ireland customers click here)

You should also:

  • have a National Insurance number
  • have a phone number you can be contacted on
  • complete your own application

Please be aware that if you want to claim Jobseekers Allowance at the Jobcentre Plus in Wells, at the time of writing the benefit is being phased out in favour of Universal Credit – and your claim may be moved over to UC at some point, if not from the beginning. This is the case in most Jobcentre locations, not only for those applying for JSA in Wells.

Department Contact Details
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Claim Jobseekers Allowance online Click here

Making an appointment at Wells Jobcentre

It is advised that anyone looking to make an appointment at Wells Jobcentre Plus, or indeed any Jobcentre location, should attempt to do so over the phone if at all possible. The official Government website says as much, pushing people towards a centre appointments line which should be able to allocate a slot for that that – ideally – will fit both your own needs and the needs of Wells Jobcentre Plus.

This also goes for changing or cancelling an appointment at the Jobcentre Plus in Wells, and regardless of what benefit you need to speak about (over time, this will likely be entirely about Universal Credit, but at the time of writing could include Jobseekers Allowance)

Department Contact Details
Wells Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge

Universal Credit at Wells Jobcentre

As time goes on, it looks as though Wells Jobcentre Plus will mainly be processing Universal Credit claims. This is going to be the case nationwide, not only at the Jobcentre location at 46 Chamberlain Street, Wells, Somerset. Whether you live local to BA5 2PJ, or somewhere else entirely, the UK Government is attempting to move most benefits payments on to Universal Credit – and so it is likely that it will be the main way through which people receive benefits in the future.

While there has been some pushback to the move to Universal Credit, it seems as though the Jobcentre in Wells, as well as every other location, will soon be exclusively using Universal Credit.  According to the most recent advice from Citizens Advice, Universal Credit will replace:

  • Housing Benefit

  • income-related Employment and Support Allowance (ESA)

  • income-based Jobseeker’s Allowance (JSA)

  • Child Tax Credit

  • Working Tax Credit

  • Income Support

These are known as ‘legacy benefits’. If you’re thinking of claiming one of these benefits for the first time, you might need to apply for Universal Credit instead. It depends where you live – check if you’re eligible for Universal Credit. You can also find out when Universal Credit is coming to your area on GOV.UK.

If you are looking to claim Universal Credit in Wells, or would simply like the Jobcentre at 46 Chamberlain Street, Wells, Somerset to move you over from one of the benefits mentioned above on to Universal Credit, it may be advisable to phone the central Jobcentre helpline in order to speak to an adviser about how best to go about this. You can speak to a Universal Credit helpline representative by calling our call forwarding number, which will connect through to the main support helpline.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit Budgeting Advances (this is a call forwarding number) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wells Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Employment and Support Allowance at Wells Jobcentre

Much like JSA, Employment and Support Allowance in Wells and across the country is slowly being phased out in favour of Universal Credits payments. If you are claiming ESA at your local Jobcentre in BA5 2PJ, it may be the case that you are moved from this benefits payment and on to Universal Credit in the near future, if this has not already been the case.

However, if you would like to speak to a member of the ESA team about your benefits claim or payment, the government advice is to phone the central Employment and Support Allowance contact number, rather than attempting to dial your local Jobcentre in 46 Chamberlain Street, Wells, Somerset. We have provided a call forwarding number below, which will be able to connect your call through to the main ESA helpline. From here, you should be able to resolve most Employment and Support Allowance enquiries, including issues around payments, complaints, applications, and much more besides.

Department Contact Details
Employment and Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Employment and Support Allowance advice from Citizens Advice Click here

Personal Independence Payment at Wells Jobcentre

Personal Independence Payment – also known at PIP – is one of the newest benefits, and also one of the most commonly claimed. it was brought in to replace Disability Living Allowance, amongst other things, and is mainly dealt with by the Department for Work and Pensions centrally. As this is the case, you may need to call the PIP support helpline in order to have your problem dealt with.  It is unlikely that staff at Wells Jobcentre will be able to assist with most PIP enquiries, either in person at 46 Chamberlain Street, Wells, Somerset or over the phone.

If you are phoning to claim, please be aware that you will need the following (this is according to gov.uk/pip/how-to-claim):

  • your contact details, for

    example

    telephone number

  • your date of birth

  • your National Insurance number – this is on letters about tax, pensions and benefits

  • your bank or building society account number and sort code

  • your doctor or health worker’s name, address and telephone number

  • dates and addresses for any time you’ve spent abroad, in a care home or hospital

Personal Independence Payment is intended to assist claimants with the extra costs associated with dealing with a disability or long-term health condition. It is not means tested, and is tax-free: if you living in the Wells area and feel like you may be able to make a claim, it is advisable to speak to the PIP helpline team. If you are already claiming and have an issue – such as a payment being missed, or a complaint about Personal Independence Payment – it could also be worth calling the PIP contact number.

Once again, it is not advisable that you go to the Wells Jobcentre Plus to deal with your Personal Independence Payment claim: instead, Government advice appears to suggest that phoning the PIP helpline could be the most effective way to get your problem resolved.

Department Contact Details
Personal Independence Payment helpline (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
Personal Independence Payment advice from Citizens Advice Click here

Income Support at Wells Jobcentre

Income Support is a benefit that is aimed at supporting households that are on a low income to supplement their earnings. Those who are claiming may be able to receive other benefits too, but these are all means test and dependent upon individual circumstance. If you are living in the Wells area and feel that you may be eligible to get Income Support payments, please be aware that all new claims must be made through one of the following two methods:

You can call the main Jobcentre helpline who are able to start new Income Support Claims. If you are searching for an Income Support contact number, we have created a call forwarding service that will be able to direct yoru call through. These calls will cost 7p per minute plus your network’s access charge.

You are also able to make a claim through the post, when you send a claim form through to Wells Jobcentre Plus at their postal address, which is as follows:

Wells Jobcentre, 46 Chamberlain Street, Wells, Somerset, BA5 2PJ

You can download Income Support claim forms below:

To download an Income Support claim form that you can fill in on your computer and then print off, click here.
To download an Income Support claim form that you can print off and fill out with a pen, click here

The Jobcentre in Wells  should be able to deal with your Income Support claim – but please be aware that the benefit is slowly being phased out in favour of Universal Credit, and both existing and new claims may be moved over to Universal Credit soon.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Income Support (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wells Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Incapacity Benefit at Wells Jobcentre

Incapacity Benefit has now almost completely been replaced with Employment and Support Allowance. This is also the case for most claims that are being made through Wells Jobcentre, and any new Incapacity Benefit claims that are directed to 46 Chamberlain Street, Wells, Somerset will almost certainly be passed on to the ESA team. Even then, many ESA claims are being moved on to Universal Credit: it would be worth speaking to an Incapacity Benefit advisor if you feel you may be affected.

Incapacity Benefit was paid to people who were unable to work, and who had paid enough National Insurance Contributions. Since 31 January 2011, no new Incapacity claims were accepted – and all new claims were to be made through Employment and Support Allowance.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wells Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Social Fund at Wells Jobcentre

Both at Wells Jobcentre and cross the UK, the Social Fund has long since been abolished, with the Government in 2013 abolishing it. This also applied to Community Care Grants and Crisis Loans. The Social Fund now mainly exists to administer Budgeting Loans, details of which can be found below.

If you have any questions, consider using the contact details below.

Department Contact Details
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
More on Social Fund from Wikipedia Click here

Budgeting Loans at Wells Jobcentre

Budgeting Loans are an option for people who are claiming benefits and have imminent things that need paying for that may not be covered by their current benefits payments. These can include:

  • furniture or household items (for example, washing machines or other ‘white goods’)

  • clothes or footwear

  • rent in advance

  • costs linked to moving house

  • maintenance, improvements or security for your home

  • travelling costs within the UK

  • costs linked to getting a new job

  • maternity costs

  • funeral costs

  • repaying hire purchase loans

  • repaying loans taken for the above items

If you are on Universal Credit, please be aware that you must claim for a Budgeting Advance instead – see below for this.

If you are a claimant at Wells Jobcentre and need a Budgeting Loan, you can pick up a claim form from the main office, which is located at:

Wells Jobcentre, 46 Chamberlain Street, Wells, Somerset, BA5 2PJ

You can also download a Budgeting Loan claim form below:

To download an interactive Budgeting Loan claim form (SF500 form) that can be filled out on your computer and printed, please click here.
To download a Budgeting Loan claim form (SF500) that you can print off and fill out in pen, click here.

These will then need to be either sent or delivered by hand to the Wells Jobcentre (if this is, of course, your local Jobcentre Plus location).

You can start a Budgeting Loan claim that will then be processed by Wells Jobcentre at 46 Chamberlain Street, Wells, Somerset, BA5 2PJ (if this is your local Jobcentre location) online – you can start this by clicking here.

You can also make a Budgeting Loan claim over the phone – find the contact details below.

Department Contact Details
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge
Budgeting Loans information from Gov.UK Click here

Budgeting Advances at Wells Jobcentre

Brought in alongside Universal Credit, Budgeting Advances cover the following:

[F]or emergency household costs (for example buying a new cooker or for help getting a job or staying in work).

A Budgeting Advance is a loan, and you’ll need to repay it through your regular Universal Credit payments �” your payments will be lower until you pay it back.

In terms of the amounts you can claim, the Government currently advises (at the time of writing):

The smallest amount you can borrow is £100. You can get up to:

  • £348 if you’re single
  • £464 if you’re part of a couple
  • £812 if you have children

How much you can get depends on whether you:

  • can pay the loan back

  • have any savings over £1,000 (we will reduce the loan amount we offer to you by £1 for every £1 you have in savings over the £1000 threshold)

If you would like for Wells Jobcentre to consider you for a Budgeting Advance, there are certain eligibility criteria that you need to meet. This currently means you must have (according to Gov.UK):

  • been getting Universal Credit, Employment and Support Allowance, Income Support, Jobseeker’s Allowance or State Pension Credit for 6 months or more, unless you need the money to help you start a new job or keep an existing job

  • earned less than £2,600 (£3,600 jointly for couples) in the past 6 months

  • paid off any previous Budgeting Advances

If you would like to be considered for a Budgeting Advance, you must speak to you work coach at Wells Jobcentre Plus. They should be able to advise you on whether you are eligible, the amount you could be paid, and other relevant details. To speak to a member of the Jobcentre Plus team, you can call the Jobcentre contact number – our call connection number can forward your call to their team. Calls will cost 7p per minute plus network access charges.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wells Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Maternity Allowance at Wells Jobcentre

Maternity Allowance is paid to you if you are not eligible to claim Stattory Maternity Pay.  You are eligible to claim as soon as you hit the 26th week of your pregnancy.

To claim, you must go through your local Jobcentre – if you live in the Wells area, this is likely you Jobcentre at 46 Chamberlain Street, Wells, Somerset. To make a Maternity Allowance claim, you must fill out a form and send it to the following address (if this is, indeed, your local Jobcentre Plus location)

Wells Jobcentre, 46 Chamberlain Street, Wells, Somerset, BA5 2PJ

To download a Maternity Allowance claim form, see below:

To download a Maternity Allowance claim form (MA1 form) that you can fill out on your computer and then print out, click here.
To download a Maternity Allowance claim form (MA1! form) that you can print out and then fill in by pen, click here.

These must then be sent via post to above address. Alternatively, you can speak to a member of the Maternity Allowance team through the Jobcentre Plus helpline below using our call forwarding service.

Department Contact Details
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Maternity Allowance advice from Citizens Advice Click here

National Insurance Number at Wells Jobcentre

If you need to apply for a National Insurance Number, this needs to be done via phone. You can do so by using our call forwarding service through the number below. Calls will cost 7p per minute plus network access charge.

To get a National Insurance Number, you may need some of the following:

  • passport or identity card

  • residence permit

  • birth or adoption certificate

  • marriage or civil partnership certificate

  • driving licence

If you have lost your National Insurance Number, HMRC will not give these out over the phone, and Wells Jobcentre may not be able to assist you in this either. You will need to fill out the CA5403 form – part of which must be done online. Click here to get the CA5403 form.

Department Contact Details
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Find lost National Insurance Number Click here

 Wells Jobcentre Complaints

To make a complaint about Wells Jobcentre, its employees, or anything relating to the operations at 46 Chamberlain Street, Wells, Somerset, you can do so either via phone, in person, or in writing. When you contact DWP to complain about Wells Jobcentre, please include the following:

  • your National Insurance number �” unless you are an employer

  • your full name, address and contact numbers

  • which benefit you are complaining about

  • what happened, when it happened and how it affected you

  • what you want to happen to put things right

You can complain directly to the Jobcentre Plus at Wells using the following address, or via phone using the call forwarding contact details below.

Wells Jobcentre Plus Complaints, 46 Chamberlain Street, Wells, Somerset, BA5 2PJ

Advertise a Job at Wells Jobcentre

Anyone looking to advertise a job at Wells Jobcentre is advised to do so using the Gov.UK ‘Find a Job’ service, which was previously called Universal Jobmatch. You can find out more here.

Careers at Wells Jobcentre

Any job at Wells Jobcentre should be advertised using the Gov.UK ‘Find a Job’ service (which was previously known as Universal Jobmatch. You can search for jobs at the Jobcentre Plus in Wells by clicking here.

Contacting Wells Jobcentre by email

Unfortunately, the Jobcentre Plus team don’t generally advise to contact them over email for anything other than non-urgent enquiries. If you do need to contact Wells Jobcentre urgently, please consider visiting them in person at 46 Chamberlain Street, Wells, Somerset or contacting them via phone. However, you can contact the central Jobcentre team via email, who can pass on any non-urgent enquiries to the Wells Jobcentre Plus team by the email address below:

CONTACT-.DWP1@DWP.GSI.GOV.UK

Contacting Wells Jobcentre online

If you would like to contact Wells Jobcentre Plus online, please see above for the general email address. Again, this is for non-urgent enquiries.

All contact details for Wells Jobcentre

Below is a complete list of all our call forwarding numbers for relevant departments that should be able to assist with your Wells Jobcentre Plus enquiry.

Department Call Forwarding Number
Jobcentre central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge
Job Seeker’s Allowance Claims (New Claims & Existing) (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Employment & Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Income Support Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Universal Credit (this is a call forwarding service) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit (New Claims & Appointments) (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Personal Independence Payment (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge

Wellingborough Jobcentre, Lothersdale House, West Villa Road, Wellingborough, Northamptonshire, NN8 4NE | Contact Wellingborough Jobcentre


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

Looking for information about the Jobcentre in Wellingborough? We’ve got everything you need to know about Wellingborough Jobcentre at Lothersdale House, West Villa Road, Wellingborough, Northamptonshire – use our table of contents below to jump to the section you need. Please note: this site is not affiliated with Jobcentre, DWP, or any organisation mentioned. The information provided is advisory, and any phone numbers listed are call connection numbers.

Contents

Wellingborough Jobcentre Address
Wellingborough Jobcentre Postcode
Directions to Wellingborough Jobcentre
Wellingborough Jobcentre Contact Number
Wellingborough Jobcentre Opening Hours
Wellingborough Jobcentre NOMIS code
Claiming Jobseekers at Wellingborough Jobcentre
Making an appointment at Wellingborough Jobcentre
Universal Credit at Wellingborough Jobcentre
Employment and Support Allowance at Wellingborough Jobcentre
Personal Independence Payment at Wellingborough Jobcentre
Income Support at Wellingborough Jobcentre
Incapacity Benefit at Wellingborough Jobcentre
Social Fund at Wellingborough Jobcentre
Budgeting Loans at Wellingborough Jobcentre
Budgeting Loans at Wellingborough Jobcentre
Maternity Allowance at Wellingborough Jobcentre
Wellingborough Jobcentre Complaints
National Insurance Number at Wellingborough Jobcentre
Advertise a Job at Wellingborough Jobcentre
Careers at Wellingborough Jobcentre
Contacting Wellingborough Jobcentre by email
Contacting Wellingborough Jobcentre online
All contact details for Wellingborough Jobcentre

 Wellingborough Jobcentre Address

There are many people who are looking for the Jobcentre Plus in Wellingborough. While the information about Jobcentre locations across the UK – indeed, including Wellingborough – are publically available, sometimes it can be difficult to find out exactly the information that you need. Whether you’re looking to start a claim at Wellingborough Jobcentre, or simply need to know how to get to the Jobcentre Plus in Wellingborough, we’ve got all the information that you need.

The full address for the Jobcentre Plus in Wellingborough is:

Wellingborough Jobcentre Plus, Lothersdale House, West Villa Road, Wellingborough, Northamptonshire, NN8 4NE

This is according to the UK Government information and was correct as of May 2018.

 Wellingborough Jobcentre Postcode

One of the most common queries about Wellingborough Jobcentre is a request for its postcode. This is usually so that a claimant can send a letter of complaint to the Jobcentre, or may be related to another enquiry. Regardless, the postcode for the Jobcentre in Wellingborough is NN8 4NE.

Directions to Jobcentre

Below you can see a Google Map for the Wellingborough Jobcentre Plus location – below that, we have a link that should be able to provide directions to the Jobcentre itself. Whether you live close to Lothersdale House, West Villa Road, Wellingborough, Northamptonshire or need to commute, it the Google Maps API should be able to help you navigate towards Wellingborough Jobcentre in NN8 4NE.


Directions to Wellingborough Jobcentre Plus, Lothersdale House, West Villa Road, Wellingborough, Northamptonshire, NN8 4NE

 Wellingborough Jobcentre Contact Number

Phone numbers for individual Jobcentres such as the one in Wellingborough are almost never published – those looking to contact Wellingborough Jobcentre or any other Jobcentre Plus location are generally advised to phone the main Jobcentre Plus contact number. For your convenience, we have provided a Jobcentre Plus helpline connection number below


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

This Jobcentre connection number will direct you through to the main Jobcentre helpline, and is a call forwarding service. Calls cost 7p per minute plus your network access charge.

 

Department Contact Details
Jobcentre Plus helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge

 Wellingborough Jobcentre Opening Hours

Generally, Jobcentre Plus locations are open between the hours of 9am until 5pm, Monday to Friday. We have been unable to ascertain the exact hours of Wellingborough Jobcentre, but that rule is generally the case: sometimes certain locations may open an hour or two earlier, and others are known to open late on a Wednesday (generally at 10 am), but these are subject to change.

Day General Jobcentre opening hours
Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am – 5pm
Saturday Closed
Sunday Closed

These are not the opening hours for Wellingborough Jobcentre specifically but acts as a general guide to Jobcentre opening hours.

 Wellingborough Jobcentre NOMIS code

The NOMIS code for Wellingborough Jobcentre in Lothersdale House, West Villa Road, Wellingborough, Northamptonshire is 5532.

 Claiming Jobseekers Allowance at Wellingborough Jobcentre

One of the main ways to claim JSA at any Jobcentre is to do so by calling the Jobcentre contact number. We are able to connect you through to their helpline team using our call forwarding number, and this is true of Wellingborough Jobcentre. In the past, they may have been able to process claims at their address, Lothersdale House, West Villa Road, Wellingborough, Northamptonshire, but this generally isn’t the case any more. This is true whether you want to claim ‘new style’ JSA, Universal Credit, or most other benefits.

You can also start a claim for JSA at Wellingborough Jobcentre online through the Gov.UK website – you can do so by following this link, which will provide you with all the details you may require and walk you through the process toward making your claim. Please be aware that in order to use this service, you currently must fit the following criteria:

  • must not have received Employment and Support Allowance (ESA) in the last calendar month
  • must not want to claim Jobseeker’s Allowance (JSA) from a future date
  • must not want to reclaim JSA after finishing a training course arranged through your Jobcentre
  • must not have an appointee More Information on appointee
  • must not live in Northern Ireland (Northern Ireland customers click here)

You should also:

  • have a National Insurance number
  • have a phone number you can be contacted on
  • complete your own application

Please be aware that if you want to claim Jobseekers Allowance at the Jobcentre Plus in Wellingborough, at the time of writing the benefit is being phased out in favour of Universal Credit – and your claim may be moved over to UC at some point, if not from the beginning. This is the case in most Jobcentre locations, not only for those applying for JSA in Wellingborough.

Department Contact Details
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Claim Jobseekers Allowance online Click here

Making an appointment at Wellingborough Jobcentre

It is advised that anyone looking to make an appointment at Wellingborough Jobcentre Plus, or indeed any Jobcentre location, should attempt to do so over the phone if at all possible. The official Government website says as much, pushing people towards a centre appointments line which should be able to allocate a slot for that that – ideally – will fit both your own needs and the needs of Wellingborough Jobcentre Plus.

This also goes for changing or cancelling an appointment at the Jobcentre Plus in Wellingborough, and regardless of what benefit you need to speak about (over time, this will likely be entirely about Universal Credit, but at the time of writing could include Jobseekers Allowance)

Department Contact Details
Wellingborough Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge

Universal Credit at Wellingborough Jobcentre

As time goes on, it looks as though Wellingborough Jobcentre Plus will mainly be processing Universal Credit claims. This is going to be the case nationwide, not only at the Jobcentre location at Lothersdale House, West Villa Road, Wellingborough, Northamptonshire. Whether you live local to NN8 4NE, or somewhere else entirely, the UK Government is attempting to move most benefits payments on to Universal Credit – and so it is likely that it will be the main way through which people receive benefits in the future.

While there has been some pushback to the move to Universal Credit, it seems as though the Jobcentre in Wellingborough, as well as every other location, will soon be exclusively using Universal Credit.  According to the most recent advice from Citizens Advice, Universal Credit will replace:

  • Housing Benefit

  • income-related Employment and Support Allowance (ESA)

  • income-based Jobseeker’s Allowance (JSA)

  • Child Tax Credit

  • Working Tax Credit

  • Income Support

These are known as ‘legacy benefits’. If you’re thinking of claiming one of these benefits for the first time, you might need to apply for Universal Credit instead. It depends where you live – check if you’re eligible for Universal Credit. You can also find out when Universal Credit is coming to your area on GOV.UK.

If you are looking to claim Universal Credit in Wellingborough, or would simply like the Jobcentre at Lothersdale House, West Villa Road, Wellingborough, Northamptonshire to move you over from one of the benefits mentioned above on to Universal Credit, it may be advisable to phone the central Jobcentre helpline in order to speak to an adviser about how best to go about this. You can speak to a Universal Credit helpline representative by calling our call forwarding number, which will connect through to the main support helpline.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit Budgeting Advances (this is a call forwarding number) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wellingborough Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Employment and Support Allowance at Wellingborough Jobcentre

Much like JSA, Employment and Support Allowance in Wellingborough and across the country is slowly being phased out in favour of Universal Credits payments. If you are claiming ESA at your local Jobcentre in NN8 4NE, it may be the case that you are moved from this benefits payment and on to Universal Credit in the near future, if this has not already been the case.

However, if you would like to speak to a member of the ESA team about your benefits claim or payment, the government advice is to phone the central Employment and Support Allowance contact number, rather than attempting to dial your local Jobcentre in Lothersdale House, West Villa Road, Wellingborough, Northamptonshire. We have provided a call forwarding number below, which will be able to connect your call through to the main ESA helpline. From here, you should be able to resolve most Employment and Support Allowance enquiries, including issues around payments, complaints, applications, and much more besides.

Department Contact Details
Employment and Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Employment and Support Allowance advice from Citizens Advice Click here

Personal Independence Payment at Wellingborough Jobcentre

Personal Independence Payment – also known at PIP – is one of the newest benefits, and also one of the most commonly claimed. it was brought in to replace Disability Living Allowance, amongst other things, and is mainly dealt with by the Department for Work and Pensions centrally. As this is the case, you may need to call the PIP support helpline in order to have your problem dealt with.  It is unlikely that staff at Wellingborough Jobcentre will be able to assist with most PIP enquiries, either in person at Lothersdale House, West Villa Road, Wellingborough, Northamptonshire or over the phone.

If you are phoning to claim, please be aware that you will need the following (this is according to gov.uk/pip/how-to-claim):

  • your contact details, for

    example

    telephone number

  • your date of birth

  • your National Insurance number – this is on letters about tax, pensions and benefits

  • your bank or building society account number and sort code

  • your doctor or health worker’s name, address and telephone number

  • dates and addresses for any time you’ve spent abroad, in a care home or hospital

Personal Independence Payment is intended to assist claimants with the extra costs associated with dealing with a disability or long-term health condition. It is not means tested, and is tax-free: if you living in the Wellingborough area and feel like you may be able to make a claim, it is advisable to speak to the PIP helpline team. If you are already claiming and have an issue – such as a payment being missed, or a complaint about Personal Independence Payment – it could also be worth calling the PIP contact number.

Once again, it is not advisable that you go to the Wellingborough Jobcentre Plus to deal with your Personal Independence Payment claim: instead, Government advice appears to suggest that phoning the PIP helpline could be the most effective way to get your problem resolved.

Department Contact Details
Personal Independence Payment helpline (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
Personal Independence Payment advice from Citizens Advice Click here

Income Support at Wellingborough Jobcentre

Income Support is a benefit that is aimed at supporting households that are on a low income to supplement their earnings. Those who are claiming may be able to receive other benefits too, but these are all means test and dependent upon individual circumstance. If you are living in the Wellingborough area and feel that you may be eligible to get Income Support payments, please be aware that all new claims must be made through one of the following two methods:

You can call the main Jobcentre helpline who are able to start new Income Support Claims. If you are searching for an Income Support contact number, we have created a call forwarding service that will be able to direct yoru call through. These calls will cost 7p per minute plus your network’s access charge.

You are also able to make a claim through the post, when you send a claim form through to Wellingborough Jobcentre Plus at their postal address, which is as follows:

Wellingborough Jobcentre, Lothersdale House, West Villa Road, Wellingborough, Northamptonshire, NN8 4NE

You can download Income Support claim forms below:

To download an Income Support claim form that you can fill in on your computer and then print off, click here.
To download an Income Support claim form that you can print off and fill out with a pen, click here

The Jobcentre in Wellingborough  should be able to deal with your Income Support claim – but please be aware that the benefit is slowly being phased out in favour of Universal Credit, and both existing and new claims may be moved over to Universal Credit soon.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Income Support (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wellingborough Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Incapacity Benefit at Wellingborough Jobcentre

Incapacity Benefit has now almost completely been replaced with Employment and Support Allowance. This is also the case for most claims that are being made through Wellingborough Jobcentre, and any new Incapacity Benefit claims that are directed to Lothersdale House, West Villa Road, Wellingborough, Northamptonshire will almost certainly be passed on to the ESA team. Even then, many ESA claims are being moved on to Universal Credit: it would be worth speaking to an Incapacity Benefit advisor if you feel you may be affected.

Incapacity Benefit was paid to people who were unable to work, and who had paid enough National Insurance Contributions. Since 31 January 2011, no new Incapacity claims were accepted – and all new claims were to be made through Employment and Support Allowance.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wellingborough Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Social Fund at Wellingborough Jobcentre

Both at Wellingborough Jobcentre and cross the UK, the Social Fund has long since been abolished, with the Government in 2013 abolishing it. This also applied to Community Care Grants and Crisis Loans. The Social Fund now mainly exists to administer Budgeting Loans, details of which can be found below.

If you have any questions, consider using the contact details below.

Department Contact Details
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
More on Social Fund from Wikipedia Click here

Budgeting Loans at Wellingborough Jobcentre

Budgeting Loans are an option for people who are claiming benefits and have imminent things that need paying for that may not be covered by their current benefits payments. These can include:

  • furniture or household items (for example, washing machines or other ‘white goods’)

  • clothes or footwear

  • rent in advance

  • costs linked to moving house

  • maintenance, improvements or security for your home

  • travelling costs within the UK

  • costs linked to getting a new job

  • maternity costs

  • funeral costs

  • repaying hire purchase loans

  • repaying loans taken for the above items

If you are on Universal Credit, please be aware that you must claim for a Budgeting Advance instead – see below for this.

If you are a claimant at Wellingborough Jobcentre and need a Budgeting Loan, you can pick up a claim form from the main office, which is located at:

Wellingborough Jobcentre, Lothersdale House, West Villa Road, Wellingborough, Northamptonshire, NN8 4NE

You can also download a Budgeting Loan claim form below:

To download an interactive Budgeting Loan claim form (SF500 form) that can be filled out on your computer and printed, please click here.
To download a Budgeting Loan claim form (SF500) that you can print off and fill out in pen, click here.

These will then need to be either sent or delivered by hand to the Wellingborough Jobcentre (if this is, of course, your local Jobcentre Plus location).

You can start a Budgeting Loan claim that will then be processed by Wellingborough Jobcentre at Lothersdale House, West Villa Road, Wellingborough, Northamptonshire, NN8 4NE (if this is your local Jobcentre location) online – you can start this by clicking here.

You can also make a Budgeting Loan claim over the phone – find the contact details below.

Department Contact Details
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge
Budgeting Loans information from Gov.UK Click here

Budgeting Advances at Wellingborough Jobcentre

Brought in alongside Universal Credit, Budgeting Advances cover the following:

[F]or emergency household costs (for example buying a new cooker or for help getting a job or staying in work).

A Budgeting Advance is a loan, and you’ll need to repay it through your regular Universal Credit payments �” your payments will be lower until you pay it back.

In terms of the amounts you can claim, the Government currently advises (at the time of writing):

The smallest amount you can borrow is £100. You can get up to:

  • £348 if you’re single
  • £464 if you’re part of a couple
  • £812 if you have children

How much you can get depends on whether you:

  • can pay the loan back

  • have any savings over £1,000 (we will reduce the loan amount we offer to you by £1 for every £1 you have in savings over the £1000 threshold)

If you would like for Wellingborough Jobcentre to consider you for a Budgeting Advance, there are certain eligibility criteria that you need to meet. This currently means you must have (according to Gov.UK):

  • been getting Universal Credit, Employment and Support Allowance, Income Support, Jobseeker’s Allowance or State Pension Credit for 6 months or more, unless you need the money to help you start a new job or keep an existing job

  • earned less than £2,600 (£3,600 jointly for couples) in the past 6 months

  • paid off any previous Budgeting Advances

If you would like to be considered for a Budgeting Advance, you must speak to you work coach at Wellingborough Jobcentre Plus. They should be able to advise you on whether you are eligible, the amount you could be paid, and other relevant details. To speak to a member of the Jobcentre Plus team, you can call the Jobcentre contact number – our call connection number can forward your call to their team. Calls will cost 7p per minute plus network access charges.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Wellingborough Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Maternity Allowance at Wellingborough Jobcentre

Maternity Allowance is paid to you if you are not eligible to claim Stattory Maternity Pay.  You are eligible to claim as soon as you hit the 26th week of your pregnancy.

To claim, you must go through your local Jobcentre – if you live in the Wellingborough area, this is likely you Jobcentre at Lothersdale House, West Villa Road, Wellingborough, Northamptonshire. To make a Maternity Allowance claim, you must fill out a form and send it to the following address (if this is, indeed, your local Jobcentre Plus location)

Wellingborough Jobcentre, Lothersdale House, West Villa Road, Wellingborough, Northamptonshire, NN8 4NE

To download a Maternity Allowance claim form, see below:

To download a Maternity Allowance claim form (MA1 form) that you can fill out on your computer and then print out, click here.
To download a Maternity Allowance claim form (MA1! form) that you can print out and then fill in by pen, click here.

These must then be sent via post to above address. Alternatively, you can speak to a member of the Maternity Allowance team through the Jobcentre Plus helpline below using our call forwarding service.

Department Contact Details
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Maternity Allowance advice from Citizens Advice Click here

National Insurance Number at Wellingborough Jobcentre

If you need to apply for a National Insurance Number, this needs to be done via phone. You can do so by using our call forwarding service through the number below. Calls will cost 7p per minute plus network access charge.

To get a National Insurance Number, you may need some of the following:

  • passport or identity card

  • residence permit

  • birth or adoption certificate

  • marriage or civil partnership certificate

  • driving licence

If you have lost your National Insurance Number, HMRC will not give these out over the phone, and Wellingborough Jobcentre may not be able to assist you in this either. You will need to fill out the CA5403 form – part of which must be done online. Click here to get the CA5403 form.

Department Contact Details
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Find lost National Insurance Number Click here

 Wellingborough Jobcentre Complaints

To make a complaint about Wellingborough Jobcentre, its employees, or anything relating to the operations at Lothersdale House, West Villa Road, Wellingborough, Northamptonshire, you can do so either via phone, in person, or in writing. When you contact DWP to complain about Wellingborough Jobcentre, please include the following:

  • your National Insurance number �” unless you are an employer

  • your full name, address and contact numbers

  • which benefit you are complaining about

  • what happened, when it happened and how it affected you

  • what you want to happen to put things right

You can complain directly to the Jobcentre Plus at Wellingborough using the following address, or via phone using the call forwarding contact details below.

Wellingborough Jobcentre Plus Complaints, Lothersdale House, West Villa Road, Wellingborough, Northamptonshire, NN8 4NE

Advertise a Job at Wellingborough Jobcentre

Anyone looking to advertise a job at Wellingborough Jobcentre is advised to do so using the Gov.UK ‘Find a Job’ service, which was previously called Universal Jobmatch. You can find out more here.

Careers at Wellingborough Jobcentre

Any job at Wellingborough Jobcentre should be advertised using the Gov.UK ‘Find a Job’ service (which was previously known as Universal Jobmatch. You can search for jobs at the Jobcentre Plus in Wellingborough by clicking here.

Contacting Wellingborough Jobcentre by email

Unfortunately, the Jobcentre Plus team don’t generally advise to contact them over email for anything other than non-urgent enquiries. If you do need to contact Wellingborough Jobcentre urgently, please consider visiting them in person at Lothersdale House, West Villa Road, Wellingborough, Northamptonshire or contacting them via phone. However, you can contact the central Jobcentre team via email, who can pass on any non-urgent enquiries to the Wellingborough Jobcentre Plus team by the email address below:

CONTACT-.DWP1@DWP.GSI.GOV.UK

Contacting Wellingborough Jobcentre online

If you would like to contact Wellingborough Jobcentre Plus online, please see above for the general email address. Again, this is for non-urgent enquiries.

All contact details for Wellingborough Jobcentre

Below is a complete list of all our call forwarding numbers for relevant departments that should be able to assist with your Wellingborough Jobcentre Plus enquiry.

Department Call Forwarding Number
Jobcentre central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge
Job Seeker’s Allowance Claims (New Claims & Existing) (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Employment & Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Income Support Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Universal Credit (this is a call forwarding service) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit (New Claims & Appointments) (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Personal Independence Payment (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge

Watford Jobcentre, 60 Exchange Road, Watford, Herts, WD18 0JJ | Contact Watford Jobcentre


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

Looking for information about the Jobcentre in Watford? We’ve got everything you need to know about Watford Jobcentre at 60 Exchange Road, Watford, Herts – use our table of contents below to jump to the section you need. Please note: this site is not affiliated with Jobcentre, DWP, or any organisation mentioned. The information provided is advisory, and any phone numbers listed are call connection numbers.

Contents

Watford Jobcentre Address
Watford Jobcentre Postcode
Directions to Watford Jobcentre
Watford Jobcentre Contact Number
Watford Jobcentre Opening Hours
Watford Jobcentre NOMIS code
Claiming Jobseekers at Watford Jobcentre
Making an appointment at Watford Jobcentre
Universal Credit at Watford Jobcentre
Employment and Support Allowance at Watford Jobcentre
Personal Independence Payment at Watford Jobcentre
Income Support at Watford Jobcentre
Incapacity Benefit at Watford Jobcentre
Social Fund at Watford Jobcentre
Budgeting Loans at Watford Jobcentre
Budgeting Loans at Watford Jobcentre
Maternity Allowance at Watford Jobcentre
Watford Jobcentre Complaints
National Insurance Number at Watford Jobcentre
Advertise a Job at Watford Jobcentre
Careers at Watford Jobcentre
Contacting Watford Jobcentre by email
Contacting Watford Jobcentre online
All contact details for Watford Jobcentre

 Watford Jobcentre Address

There are many people who are looking for the Jobcentre Plus in Watford. While the information about Jobcentre locations across the UK – indeed, including Watford – are publically available, sometimes it can be difficult to find out exactly the information that you need. Whether you’re looking to start a claim at Watford Jobcentre, or simply need to know how to get to the Jobcentre Plus in Watford, we’ve got all the information that you need.

The full address for the Jobcentre Plus in Watford is:

Watford Jobcentre Plus, 60 Exchange Road, Watford, Herts, WD18 0JJ

This is according to the UK Government information and was correct as of May 2018.

 Watford Jobcentre Postcode

One of the most common queries about Watford Jobcentre is a request for its postcode. This is usually so that a claimant can send a letter of complaint to the Jobcentre, or may be related to another enquiry. Regardless, the postcode for the Jobcentre in Watford is WD18 0JJ.

Directions to Jobcentre

Below you can see a Google Map for the Watford Jobcentre Plus location – below that, we have a link that should be able to provide directions to the Jobcentre itself. Whether you live close to 60 Exchange Road, Watford, Herts or need to commute, it the Google Maps API should be able to help you navigate towards Watford Jobcentre in WD18 0JJ.


Directions to Watford Jobcentre Plus, 60 Exchange Road, Watford, Herts, WD18 0JJ

 Watford Jobcentre Contact Number

Phone numbers for individual Jobcentres such as the one in Watford are almost never published – those looking to contact Watford Jobcentre or any other Jobcentre Plus location are generally advised to phone the main Jobcentre Plus contact number. For your convenience, we have provided a Jobcentre Plus helpline connection number below


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

This Jobcentre connection number will direct you through to the main Jobcentre helpline, and is a call forwarding service. Calls cost 7p per minute plus your network access charge.

 

Department Contact Details
Jobcentre Plus helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge

 Watford Jobcentre Opening Hours

Generally, Jobcentre Plus locations are open between the hours of 9am until 5pm, Monday to Friday. We have been unable to ascertain the exact hours of Watford Jobcentre, but that rule is generally the case: sometimes certain locations may open an hour or two earlier, and others are known to open late on a Wednesday (generally at 10 am), but these are subject to change.

Day General Jobcentre opening hours
Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am – 5pm
Saturday Closed
Sunday Closed

These are not the opening hours for Watford Jobcentre specifically but acts as a general guide to Jobcentre opening hours.

 Watford Jobcentre NOMIS code

The NOMIS code for Watford Jobcentre in 60 Exchange Road, Watford, Herts is 01673.

 Claiming Jobseekers Allowance at Watford Jobcentre

One of the main ways to claim JSA at any Jobcentre is to do so by calling the Jobcentre contact number. We are able to connect you through to their helpline team using our call forwarding number, and this is true of Watford Jobcentre. In the past, they may have been able to process claims at their address, 60 Exchange Road, Watford, Herts, but this generally isn’t the case any more. This is true whether you want to claim ‘new style’ JSA, Universal Credit, or most other benefits.

You can also start a claim for JSA at Watford Jobcentre online through the Gov.UK website – you can do so by following this link, which will provide you with all the details you may require and walk you through the process toward making your claim. Please be aware that in order to use this service, you currently must fit the following criteria:

  • must not have received Employment and Support Allowance (ESA) in the last calendar month
  • must not want to claim Jobseeker’s Allowance (JSA) from a future date
  • must not want to reclaim JSA after finishing a training course arranged through your Jobcentre
  • must not have an appointee More Information on appointee
  • must not live in Northern Ireland (Northern Ireland customers click here)

You should also:

  • have a National Insurance number
  • have a phone number you can be contacted on
  • complete your own application

Please be aware that if you want to claim Jobseekers Allowance at the Jobcentre Plus in Watford, at the time of writing the benefit is being phased out in favour of Universal Credit – and your claim may be moved over to UC at some point, if not from the beginning. This is the case in most Jobcentre locations, not only for those applying for JSA in Watford.

Department Contact Details
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Claim Jobseekers Allowance online Click here

Making an appointment at Watford Jobcentre

It is advised that anyone looking to make an appointment at Watford Jobcentre Plus, or indeed any Jobcentre location, should attempt to do so over the phone if at all possible. The official Government website says as much, pushing people towards a centre appointments line which should be able to allocate a slot for that that – ideally – will fit both your own needs and the needs of Watford Jobcentre Plus.

This also goes for changing or cancelling an appointment at the Jobcentre Plus in Watford, and regardless of what benefit you need to speak about (over time, this will likely be entirely about Universal Credit, but at the time of writing could include Jobseekers Allowance)

Department Contact Details
Watford Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge

Universal Credit at Watford Jobcentre

As time goes on, it looks as though Watford Jobcentre Plus will mainly be processing Universal Credit claims. This is going to be the case nationwide, not only at the Jobcentre location at 60 Exchange Road, Watford, Herts. Whether you live local to WD18 0JJ, or somewhere else entirely, the UK Government is attempting to move most benefits payments on to Universal Credit – and so it is likely that it will be the main way through which people receive benefits in the future.

While there has been some pushback to the move to Universal Credit, it seems as though the Jobcentre in Watford, as well as every other location, will soon be exclusively using Universal Credit.  According to the most recent advice from Citizens Advice, Universal Credit will replace:

  • Housing Benefit

  • income-related Employment and Support Allowance (ESA)

  • income-based Jobseeker’s Allowance (JSA)

  • Child Tax Credit

  • Working Tax Credit

  • Income Support

These are known as ‘legacy benefits’. If you’re thinking of claiming one of these benefits for the first time, you might need to apply for Universal Credit instead. It depends where you live – check if you’re eligible for Universal Credit. You can also find out when Universal Credit is coming to your area on GOV.UK.

If you are looking to claim Universal Credit in Watford, or would simply like the Jobcentre at 60 Exchange Road, Watford, Herts to move you over from one of the benefits mentioned above on to Universal Credit, it may be advisable to phone the central Jobcentre helpline in order to speak to an adviser about how best to go about this. You can speak to a Universal Credit helpline representative by calling our call forwarding number, which will connect through to the main support helpline.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit Budgeting Advances (this is a call forwarding number) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Watford Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Employment and Support Allowance at Watford Jobcentre

Much like JSA, Employment and Support Allowance in Watford and across the country is slowly being phased out in favour of Universal Credits payments. If you are claiming ESA at your local Jobcentre in WD18 0JJ, it may be the case that you are moved from this benefits payment and on to Universal Credit in the near future, if this has not already been the case.

However, if you would like to speak to a member of the ESA team about your benefits claim or payment, the government advice is to phone the central Employment and Support Allowance contact number, rather than attempting to dial your local Jobcentre in 60 Exchange Road, Watford, Herts. We have provided a call forwarding number below, which will be able to connect your call through to the main ESA helpline. From here, you should be able to resolve most Employment and Support Allowance enquiries, including issues around payments, complaints, applications, and much more besides.

Department Contact Details
Employment and Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Employment and Support Allowance advice from Citizens Advice Click here

Personal Independence Payment at Watford Jobcentre

Personal Independence Payment – also known at PIP – is one of the newest benefits, and also one of the most commonly claimed. it was brought in to replace Disability Living Allowance, amongst other things, and is mainly dealt with by the Department for Work and Pensions centrally. As this is the case, you may need to call the PIP support helpline in order to have your problem dealt with.  It is unlikely that staff at Watford Jobcentre will be able to assist with most PIP enquiries, either in person at 60 Exchange Road, Watford, Herts or over the phone.

If you are phoning to claim, please be aware that you will need the following (this is according to gov.uk/pip/how-to-claim):

  • your contact details, for

    example

    telephone number

  • your date of birth

  • your National Insurance number – this is on letters about tax, pensions and benefits

  • your bank or building society account number and sort code

  • your doctor or health worker’s name, address and telephone number

  • dates and addresses for any time you’ve spent abroad, in a care home or hospital

Personal Independence Payment is intended to assist claimants with the extra costs associated with dealing with a disability or long-term health condition. It is not means tested, and is tax-free: if you living in the Watford area and feel like you may be able to make a claim, it is advisable to speak to the PIP helpline team. If you are already claiming and have an issue – such as a payment being missed, or a complaint about Personal Independence Payment – it could also be worth calling the PIP contact number.

Once again, it is not advisable that you go to the Watford Jobcentre Plus to deal with your Personal Independence Payment claim: instead, Government advice appears to suggest that phoning the PIP helpline could be the most effective way to get your problem resolved.

Department Contact Details
Personal Independence Payment helpline (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
Personal Independence Payment advice from Citizens Advice Click here

Income Support at Watford Jobcentre

Income Support is a benefit that is aimed at supporting households that are on a low income to supplement their earnings. Those who are claiming may be able to receive other benefits too, but these are all means test and dependent upon individual circumstance. If you are living in the Watford area and feel that you may be eligible to get Income Support payments, please be aware that all new claims must be made through one of the following two methods:

You can call the main Jobcentre helpline who are able to start new Income Support Claims. If you are searching for an Income Support contact number, we have created a call forwarding service that will be able to direct yoru call through. These calls will cost 7p per minute plus your network’s access charge.

You are also able to make a claim through the post, when you send a claim form through to Watford Jobcentre Plus at their postal address, which is as follows:

Watford Jobcentre, 60 Exchange Road, Watford, Herts, WD18 0JJ

You can download Income Support claim forms below:

To download an Income Support claim form that you can fill in on your computer and then print off, click here.
To download an Income Support claim form that you can print off and fill out with a pen, click here

The Jobcentre in Watford  should be able to deal with your Income Support claim – but please be aware that the benefit is slowly being phased out in favour of Universal Credit, and both existing and new claims may be moved over to Universal Credit soon.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Income Support (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Watford Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Incapacity Benefit at Watford Jobcentre

Incapacity Benefit has now almost completely been replaced with Employment and Support Allowance. This is also the case for most claims that are being made through Watford Jobcentre, and any new Incapacity Benefit claims that are directed to 60 Exchange Road, Watford, Herts will almost certainly be passed on to the ESA team. Even then, many ESA claims are being moved on to Universal Credit: it would be worth speaking to an Incapacity Benefit advisor if you feel you may be affected.

Incapacity Benefit was paid to people who were unable to work, and who had paid enough National Insurance Contributions. Since 31 January 2011, no new Incapacity claims were accepted – and all new claims were to be made through Employment and Support Allowance.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Watford Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Social Fund at Watford Jobcentre

Both at Watford Jobcentre and cross the UK, the Social Fund has long since been abolished, with the Government in 2013 abolishing it. This also applied to Community Care Grants and Crisis Loans. The Social Fund now mainly exists to administer Budgeting Loans, details of which can be found below.

If you have any questions, consider using the contact details below.

Department Contact Details
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
More on Social Fund from Wikipedia Click here

Budgeting Loans at Watford Jobcentre

Budgeting Loans are an option for people who are claiming benefits and have imminent things that need paying for that may not be covered by their current benefits payments. These can include:

  • furniture or household items (for example, washing machines or other ‘white goods’)

  • clothes or footwear

  • rent in advance

  • costs linked to moving house

  • maintenance, improvements or security for your home

  • travelling costs within the UK

  • costs linked to getting a new job

  • maternity costs

  • funeral costs

  • repaying hire purchase loans

  • repaying loans taken for the above items

If you are on Universal Credit, please be aware that you must claim for a Budgeting Advance instead – see below for this.

If you are a claimant at Watford Jobcentre and need a Budgeting Loan, you can pick up a claim form from the main office, which is located at:

Watford Jobcentre, 60 Exchange Road, Watford, Herts, WD18 0JJ

You can also download a Budgeting Loan claim form below:

To download an interactive Budgeting Loan claim form (SF500 form) that can be filled out on your computer and printed, please click here.
To download a Budgeting Loan claim form (SF500) that you can print off and fill out in pen, click here.

These will then need to be either sent or delivered by hand to the Watford Jobcentre (if this is, of course, your local Jobcentre Plus location).

You can start a Budgeting Loan claim that will then be processed by Watford Jobcentre at 60 Exchange Road, Watford, Herts, WD18 0JJ (if this is your local Jobcentre location) online – you can start this by clicking here.

You can also make a Budgeting Loan claim over the phone – find the contact details below.

Department Contact Details
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge
Budgeting Loans information from Gov.UK Click here

Budgeting Advances at Watford Jobcentre

Brought in alongside Universal Credit, Budgeting Advances cover the following:

[F]or emergency household costs (for example buying a new cooker or for help getting a job or staying in work).

A Budgeting Advance is a loan, and you’ll need to repay it through your regular Universal Credit payments �” your payments will be lower until you pay it back.

In terms of the amounts you can claim, the Government currently advises (at the time of writing):

The smallest amount you can borrow is £100. You can get up to:

  • £348 if you’re single
  • £464 if you’re part of a couple
  • £812 if you have children

How much you can get depends on whether you:

  • can pay the loan back

  • have any savings over £1,000 (we will reduce the loan amount we offer to you by £1 for every £1 you have in savings over the £1000 threshold)

If you would like for Watford Jobcentre to consider you for a Budgeting Advance, there are certain eligibility criteria that you need to meet. This currently means you must have (according to Gov.UK):

  • been getting Universal Credit, Employment and Support Allowance, Income Support, Jobseeker’s Allowance or State Pension Credit for 6 months or more, unless you need the money to help you start a new job or keep an existing job

  • earned less than £2,600 (£3,600 jointly for couples) in the past 6 months

  • paid off any previous Budgeting Advances

If you would like to be considered for a Budgeting Advance, you must speak to you work coach at Watford Jobcentre Plus. They should be able to advise you on whether you are eligible, the amount you could be paid, and other relevant details. To speak to a member of the Jobcentre Plus team, you can call the Jobcentre contact number – our call connection number can forward your call to their team. Calls will cost 7p per minute plus network access charges.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Watford Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Maternity Allowance at Watford Jobcentre

Maternity Allowance is paid to you if you are not eligible to claim Stattory Maternity Pay.  You are eligible to claim as soon as you hit the 26th week of your pregnancy.

To claim, you must go through your local Jobcentre – if you live in the Watford area, this is likely you Jobcentre at 60 Exchange Road, Watford, Herts. To make a Maternity Allowance claim, you must fill out a form and send it to the following address (if this is, indeed, your local Jobcentre Plus location)

Watford Jobcentre, 60 Exchange Road, Watford, Herts, WD18 0JJ

To download a Maternity Allowance claim form, see below:

To download a Maternity Allowance claim form (MA1 form) that you can fill out on your computer and then print out, click here.
To download a Maternity Allowance claim form (MA1! form) that you can print out and then fill in by pen, click here.

These must then be sent via post to above address. Alternatively, you can speak to a member of the Maternity Allowance team through the Jobcentre Plus helpline below using our call forwarding service.

Department Contact Details
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Maternity Allowance advice from Citizens Advice Click here

National Insurance Number at Watford Jobcentre

If you need to apply for a National Insurance Number, this needs to be done via phone. You can do so by using our call forwarding service through the number below. Calls will cost 7p per minute plus network access charge.

To get a National Insurance Number, you may need some of the following:

  • passport or identity card

  • residence permit

  • birth or adoption certificate

  • marriage or civil partnership certificate

  • driving licence

If you have lost your National Insurance Number, HMRC will not give these out over the phone, and Watford Jobcentre may not be able to assist you in this either. You will need to fill out the CA5403 form – part of which must be done online. Click here to get the CA5403 form.

Department Contact Details
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Find lost National Insurance Number Click here

 Watford Jobcentre Complaints

To make a complaint about Watford Jobcentre, its employees, or anything relating to the operations at 60 Exchange Road, Watford, Herts, you can do so either via phone, in person, or in writing. When you contact DWP to complain about Watford Jobcentre, please include the following:

  • your National Insurance number �” unless you are an employer

  • your full name, address and contact numbers

  • which benefit you are complaining about

  • what happened, when it happened and how it affected you

  • what you want to happen to put things right

You can complain directly to the Jobcentre Plus at Watford using the following address, or via phone using the call forwarding contact details below.

Watford Jobcentre Plus Complaints, 60 Exchange Road, Watford, Herts, WD18 0JJ

Advertise a Job at Watford Jobcentre

Anyone looking to advertise a job at Watford Jobcentre is advised to do so using the Gov.UK ‘Find a Job’ service, which was previously called Universal Jobmatch. You can find out more here.

Careers at Watford Jobcentre

Any job at Watford Jobcentre should be advertised using the Gov.UK ‘Find a Job’ service (which was previously known as Universal Jobmatch. You can search for jobs at the Jobcentre Plus in Watford by clicking here.

Contacting Watford Jobcentre by email

Unfortunately, the Jobcentre Plus team don’t generally advise to contact them over email for anything other than non-urgent enquiries. If you do need to contact Watford Jobcentre urgently, please consider visiting them in person at 60 Exchange Road, Watford, Herts or contacting them via phone. However, you can contact the central Jobcentre team via email, who can pass on any non-urgent enquiries to the Watford Jobcentre Plus team by the email address below:

CONTACT-.DWP1@DWP.GSI.GOV.UK

Contacting Watford Jobcentre online

If you would like to contact Watford Jobcentre Plus online, please see above for the general email address. Again, this is for non-urgent enquiries.

All contact details for Watford Jobcentre

Below is a complete list of all our call forwarding numbers for relevant departments that should be able to assist with your Watford Jobcentre Plus enquiry.

Department Call Forwarding Number
Jobcentre central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge
Job Seeker’s Allowance Claims (New Claims & Existing) (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Employment & Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Income Support Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Universal Credit (this is a call forwarding service) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit (New Claims & Appointments) (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Personal Independence Payment (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge

Washwood Heath Jobcentre, 295 Washwood Heath, Washwood Heath, Birmingham, B8 2XX | Contact Washwood Heath Jobcentre


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

Looking for information about the Jobcentre in Washwood Heath? We’ve got everything you need to know about Washwood Heath Jobcentre at 295 Washwood Heath, Washwood Heath, Birmingham – use our table of contents below to jump to the section you need. Please note: this site is not affiliated with Jobcentre, DWP, or any organisation mentioned. The information provided is advisory, and any phone numbers listed are call connection numbers.

Contents

Washwood Heath Jobcentre Address
Washwood Heath Jobcentre Postcode
Directions to Washwood Heath Jobcentre
Washwood Heath Jobcentre Contact Number
Washwood Heath Jobcentre Opening Hours
Washwood Heath Jobcentre NOMIS code
Claiming Jobseekers at Washwood Heath Jobcentre
Making an appointment at Washwood Heath Jobcentre
Universal Credit at Washwood Heath Jobcentre
Employment and Support Allowance at Washwood Heath Jobcentre
Personal Independence Payment at Washwood Heath Jobcentre
Income Support at Washwood Heath Jobcentre
Incapacity Benefit at Washwood Heath Jobcentre
Social Fund at Washwood Heath Jobcentre
Budgeting Loans at Washwood Heath Jobcentre
Budgeting Loans at Washwood Heath Jobcentre
Maternity Allowance at Washwood Heath Jobcentre
Washwood Heath Jobcentre Complaints
National Insurance Number at Washwood Heath Jobcentre
Advertise a Job at Washwood Heath Jobcentre
Careers at Washwood Heath Jobcentre
Contacting Washwood Heath Jobcentre by email
Contacting Washwood Heath Jobcentre online
All contact details for Washwood Heath Jobcentre

 Washwood Heath Jobcentre Address

There are many people who are looking for the Jobcentre Plus in Washwood Heath. While the information about Jobcentre locations across the UK – indeed, including Washwood Heath – are publically available, sometimes it can be difficult to find out exactly the information that you need. Whether you’re looking to start a claim at Washwood Heath Jobcentre, or simply need to know how to get to the Jobcentre Plus in Washwood Heath, we’ve got all the information that you need.

The full address for the Jobcentre Plus in Washwood Heath is:

Washwood Heath Jobcentre Plus, 295 Washwood Heath, Washwood Heath, Birmingham, B8 2XX

This is according to the UK Government information and was correct as of May 2018.

 Washwood Heath Jobcentre Postcode

One of the most common queries about Washwood Heath Jobcentre is a request for its postcode. This is usually so that a claimant can send a letter of complaint to the Jobcentre, or may be related to another enquiry. Regardless, the postcode for the Jobcentre in Washwood Heath is B8 2XX.

Directions to Jobcentre

Below you can see a Google Map for the Washwood Heath Jobcentre Plus location – below that, we have a link that should be able to provide directions to the Jobcentre itself. Whether you live close to 295 Washwood Heath, Washwood Heath, Birmingham or need to commute, it the Google Maps API should be able to help you navigate towards Washwood Heath Jobcentre in B8 2XX.


Directions to Washwood Heath Jobcentre Plus, 295 Washwood Heath, Washwood Heath, Birmingham, B8 2XX

 Washwood Heath Jobcentre Contact Number

Phone numbers for individual Jobcentres such as the one in Washwood Heath are almost never published – those looking to contact Washwood Heath Jobcentre or any other Jobcentre Plus location are generally advised to phone the main Jobcentre Plus contact number. For your convenience, we have provided a Jobcentre Plus helpline connection number below


Calls cost 7p per minute plus your network access charges
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

This Jobcentre connection number will direct you through to the main Jobcentre helpline, and is a call forwarding service. Calls cost 7p per minute plus your network access charge.

 

Department Contact Details
Jobcentre Plus helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge

 Washwood Heath Jobcentre Opening Hours

Generally, Jobcentre Plus locations are open between the hours of 9am until 5pm, Monday to Friday. We have been unable to ascertain the exact hours of Washwood Heath Jobcentre, but that rule is generally the case: sometimes certain locations may open an hour or two earlier, and others are known to open late on a Wednesday (generally at 10 am), but these are subject to change.

Day General Jobcentre opening hours
Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am – 5pm
Saturday Closed
Sunday Closed

These are not the opening hours for Washwood Heath Jobcentre specifically but acts as a general guide to Jobcentre opening hours.

 Washwood Heath Jobcentre NOMIS code

The NOMIS code for Washwood Heath Jobcentre in 295 Washwood Heath, Washwood Heath, Birmingham is 04618.

 Claiming Jobseekers Allowance at Washwood Heath Jobcentre

One of the main ways to claim JSA at any Jobcentre is to do so by calling the Jobcentre contact number. We are able to connect you through to their helpline team using our call forwarding number, and this is true of Washwood Heath Jobcentre. In the past, they may have been able to process claims at their address, 295 Washwood Heath, Washwood Heath, Birmingham, but this generally isn’t the case any more. This is true whether you want to claim ‘new style’ JSA, Universal Credit, or most other benefits.

You can also start a claim for JSA at Washwood Heath Jobcentre online through the Gov.UK website – you can do so by following this link, which will provide you with all the details you may require and walk you through the process toward making your claim. Please be aware that in order to use this service, you currently must fit the following criteria:

  • must not have received Employment and Support Allowance (ESA) in the last calendar month
  • must not want to claim Jobseeker’s Allowance (JSA) from a future date
  • must not want to reclaim JSA after finishing a training course arranged through your Jobcentre
  • must not have an appointee More Information on appointee
  • must not live in Northern Ireland (Northern Ireland customers click here)

You should also:

  • have a National Insurance number
  • have a phone number you can be contacted on
  • complete your own application

Please be aware that if you want to claim Jobseekers Allowance at the Jobcentre Plus in Washwood Heath, at the time of writing the benefit is being phased out in favour of Universal Credit – and your claim may be moved over to UC at some point, if not from the beginning. This is the case in most Jobcentre locations, not only for those applying for JSA in Washwood Heath.

Department Contact Details
Jobcentre Plus claims (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Claim Jobseekers Allowance online Click here

Making an appointment at Washwood Heath Jobcentre

It is advised that anyone looking to make an appointment at Washwood Heath Jobcentre Plus, or indeed any Jobcentre location, should attempt to do so over the phone if at all possible. The official Government website says as much, pushing people towards a centre appointments line which should be able to allocate a slot for that that – ideally – will fit both your own needs and the needs of Washwood Heath Jobcentre Plus.

This also goes for changing or cancelling an appointment at the Jobcentre Plus in Washwood Heath, and regardless of what benefit you need to speak about (over time, this will likely be entirely about Universal Credit, but at the time of writing could include Jobseekers Allowance)

Department Contact Details
Washwood Heath Jobcentre Plus appointments (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge

Universal Credit at Washwood Heath Jobcentre

As time goes on, it looks as though Washwood Heath Jobcentre Plus will mainly be processing Universal Credit claims. This is going to be the case nationwide, not only at the Jobcentre location at 295 Washwood Heath, Washwood Heath, Birmingham. Whether you live local to B8 2XX, or somewhere else entirely, the UK Government is attempting to move most benefits payments on to Universal Credit – and so it is likely that it will be the main way through which people receive benefits in the future.

While there has been some pushback to the move to Universal Credit, it seems as though the Jobcentre in Washwood Heath, as well as every other location, will soon be exclusively using Universal Credit.  According to the most recent advice from Citizens Advice, Universal Credit will replace:

  • Housing Benefit

  • income-related Employment and Support Allowance (ESA)

  • income-based Jobseeker’s Allowance (JSA)

  • Child Tax Credit

  • Working Tax Credit

  • Income Support

These are known as ‘legacy benefits’. If you’re thinking of claiming one of these benefits for the first time, you might need to apply for Universal Credit instead. It depends where you live – check if you’re eligible for Universal Credit. You can also find out when Universal Credit is coming to your area on GOV.UK.

If you are looking to claim Universal Credit in Washwood Heath, or would simply like the Jobcentre at 295 Washwood Heath, Washwood Heath, Birmingham to move you over from one of the benefits mentioned above on to Universal Credit, it may be advisable to phone the central Jobcentre helpline in order to speak to an adviser about how best to go about this. You can speak to a Universal Credit helpline representative by calling our call forwarding number, which will connect through to the main support helpline.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit Budgeting Advances (this is a call forwarding number) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Washwood Heath Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Employment and Support Allowance at Washwood Heath Jobcentre

Much like JSA, Employment and Support Allowance in Washwood Heath and across the country is slowly being phased out in favour of Universal Credits payments. If you are claiming ESA at your local Jobcentre in B8 2XX, it may be the case that you are moved from this benefits payment and on to Universal Credit in the near future, if this has not already been the case.

However, if you would like to speak to a member of the ESA team about your benefits claim or payment, the government advice is to phone the central Employment and Support Allowance contact number, rather than attempting to dial your local Jobcentre in 295 Washwood Heath, Washwood Heath, Birmingham. We have provided a call forwarding number below, which will be able to connect your call through to the main ESA helpline. From here, you should be able to resolve most Employment and Support Allowance enquiries, including issues around payments, complaints, applications, and much more besides.

Department Contact Details
Employment and Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Employment and Support Allowance advice from Citizens Advice Click here

Personal Independence Payment at Washwood Heath Jobcentre

Personal Independence Payment – also known at PIP – is one of the newest benefits, and also one of the most commonly claimed. it was brought in to replace Disability Living Allowance, amongst other things, and is mainly dealt with by the Department for Work and Pensions centrally. As this is the case, you may need to call the PIP support helpline in order to have your problem dealt with.  It is unlikely that staff at Washwood Heath Jobcentre will be able to assist with most PIP enquiries, either in person at 295 Washwood Heath, Washwood Heath, Birmingham or over the phone.

If you are phoning to claim, please be aware that you will need the following (this is according to gov.uk/pip/how-to-claim):

  • your contact details, for

    example

    telephone number

  • your date of birth

  • your National Insurance number – this is on letters about tax, pensions and benefits

  • your bank or building society account number and sort code

  • your doctor or health worker’s name, address and telephone number

  • dates and addresses for any time you’ve spent abroad, in a care home or hospital

Personal Independence Payment is intended to assist claimants with the extra costs associated with dealing with a disability or long-term health condition. It is not means tested, and is tax-free: if you living in the Washwood Heath area and feel like you may be able to make a claim, it is advisable to speak to the PIP helpline team. If you are already claiming and have an issue – such as a payment being missed, or a complaint about Personal Independence Payment – it could also be worth calling the PIP contact number.

Once again, it is not advisable that you go to the Washwood Heath Jobcentre Plus to deal with your Personal Independence Payment claim: instead, Government advice appears to suggest that phoning the PIP helpline could be the most effective way to get your problem resolved.

Department Contact Details
Personal Independence Payment helpline (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
Personal Independence Payment advice from Citizens Advice Click here

Income Support at Washwood Heath Jobcentre

Income Support is a benefit that is aimed at supporting households that are on a low income to supplement their earnings. Those who are claiming may be able to receive other benefits too, but these are all means test and dependent upon individual circumstance. If you are living in the Washwood Heath area and feel that you may be eligible to get Income Support payments, please be aware that all new claims must be made through one of the following two methods:

You can call the main Jobcentre helpline who are able to start new Income Support Claims. If you are searching for an Income Support contact number, we have created a call forwarding service that will be able to direct yoru call through. These calls will cost 7p per minute plus your network’s access charge.

You are also able to make a claim through the post, when you send a claim form through to Washwood Heath Jobcentre Plus at their postal address, which is as follows:

Washwood Heath Jobcentre, 295 Washwood Heath, Washwood Heath, Birmingham, B8 2XX

You can download Income Support claim forms below:

To download an Income Support claim form that you can fill in on your computer and then print off, click here.
To download an Income Support claim form that you can print off and fill out with a pen, click here

The Jobcentre in Washwood Heath  should be able to deal with your Income Support claim – but please be aware that the benefit is slowly being phased out in favour of Universal Credit, and both existing and new claims may be moved over to Universal Credit soon.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Income Support (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Washwood Heath Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Incapacity Benefit at Washwood Heath Jobcentre

Incapacity Benefit has now almost completely been replaced with Employment and Support Allowance. This is also the case for most claims that are being made through Washwood Heath Jobcentre, and any new Incapacity Benefit claims that are directed to 295 Washwood Heath, Washwood Heath, Birmingham will almost certainly be passed on to the ESA team. Even then, many ESA claims are being moved on to Universal Credit: it would be worth speaking to an Incapacity Benefit advisor if you feel you may be affected.

Incapacity Benefit was paid to people who were unable to work, and who had paid enough National Insurance Contributions. Since 31 January 2011, no new Incapacity claims were accepted – and all new claims were to be made through Employment and Support Allowance.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Washwood Heath Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Social Fund at Washwood Heath Jobcentre

Both at Washwood Heath Jobcentre and cross the UK, the Social Fund has long since been abolished, with the Government in 2013 abolishing it. This also applied to Community Care Grants and Crisis Loans. The Social Fund now mainly exists to administer Budgeting Loans, details of which can be found below.

If you have any questions, consider using the contact details below.

Department Contact Details
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
More on Social Fund from Wikipedia Click here

Budgeting Loans at Washwood Heath Jobcentre

Budgeting Loans are an option for people who are claiming benefits and have imminent things that need paying for that may not be covered by their current benefits payments. These can include:

  • furniture or household items (for example, washing machines or other ‘white goods’)

  • clothes or footwear

  • rent in advance

  • costs linked to moving house

  • maintenance, improvements or security for your home

  • travelling costs within the UK

  • costs linked to getting a new job

  • maternity costs

  • funeral costs

  • repaying hire purchase loans

  • repaying loans taken for the above items

If you are on Universal Credit, please be aware that you must claim for a Budgeting Advance instead – see below for this.

If you are a claimant at Washwood Heath Jobcentre and need a Budgeting Loan, you can pick up a claim form from the main office, which is located at:

Washwood Heath Jobcentre, 295 Washwood Heath, Washwood Heath, Birmingham, B8 2XX

You can also download a Budgeting Loan claim form below:

To download an interactive Budgeting Loan claim form (SF500 form) that can be filled out on your computer and printed, please click here.
To download a Budgeting Loan claim form (SF500) that you can print off and fill out in pen, click here.

These will then need to be either sent or delivered by hand to the Washwood Heath Jobcentre (if this is, of course, your local Jobcentre Plus location).

You can start a Budgeting Loan claim that will then be processed by Washwood Heath Jobcentre at 295 Washwood Heath, Washwood Heath, Birmingham, B8 2XX (if this is your local Jobcentre location) online – you can start this by clicking here.

You can also make a Budgeting Loan claim over the phone – find the contact details below.

Department Contact Details
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge
Budgeting Loans information from Gov.UK Click here

Budgeting Advances at Washwood Heath Jobcentre

Brought in alongside Universal Credit, Budgeting Advances cover the following:

[F]or emergency household costs (for example buying a new cooker or for help getting a job or staying in work).

A Budgeting Advance is a loan, and you’ll need to repay it through your regular Universal Credit payments �” your payments will be lower until you pay it back.

In terms of the amounts you can claim, the Government currently advises (at the time of writing):

The smallest amount you can borrow is £100. You can get up to:

  • £348 if you’re single
  • £464 if you’re part of a couple
  • £812 if you have children

How much you can get depends on whether you:

  • can pay the loan back

  • have any savings over £1,000 (we will reduce the loan amount we offer to you by £1 for every £1 you have in savings over the £1000 threshold)

If you would like for Washwood Heath Jobcentre to consider you for a Budgeting Advance, there are certain eligibility criteria that you need to meet. This currently means you must have (according to Gov.UK):

  • been getting Universal Credit, Employment and Support Allowance, Income Support, Jobseeker’s Allowance or State Pension Credit for 6 months or more, unless you need the money to help you start a new job or keep an existing job

  • earned less than £2,600 (£3,600 jointly for couples) in the past 6 months

  • paid off any previous Budgeting Advances

If you would like to be considered for a Budgeting Advance, you must speak to you work coach at Washwood Heath Jobcentre Plus. They should be able to advise you on whether you are eligible, the amount you could be paid, and other relevant details. To speak to a member of the Jobcentre Plus team, you can call the Jobcentre contact number – our call connection number can forward your call to their team. Calls will cost 7p per minute plus network access charges.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Washwood Heath Jobcentre via the central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge

Maternity Allowance at Washwood Heath Jobcentre

Maternity Allowance is paid to you if you are not eligible to claim Stattory Maternity Pay.  You are eligible to claim as soon as you hit the 26th week of your pregnancy.

To claim, you must go through your local Jobcentre – if you live in the Washwood Heath area, this is likely you Jobcentre at 295 Washwood Heath, Washwood Heath, Birmingham. To make a Maternity Allowance claim, you must fill out a form and send it to the following address (if this is, indeed, your local Jobcentre Plus location)

Washwood Heath Jobcentre, 295 Washwood Heath, Washwood Heath, Birmingham, B8 2XX

To download a Maternity Allowance claim form, see below:

To download a Maternity Allowance claim form (MA1 form) that you can fill out on your computer and then print out, click here.
To download a Maternity Allowance claim form (MA1! form) that you can print out and then fill in by pen, click here.

These must then be sent via post to above address. Alternatively, you can speak to a member of the Maternity Allowance team through the Jobcentre Plus helpline below using our call forwarding service.

Department Contact Details
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Maternity Allowance advice from Citizens Advice Click here

National Insurance Number at Washwood Heath Jobcentre

If you need to apply for a National Insurance Number, this needs to be done via phone. You can do so by using our call forwarding service through the number below. Calls will cost 7p per minute plus network access charge.

To get a National Insurance Number, you may need some of the following:

  • passport or identity card

  • residence permit

  • birth or adoption certificate

  • marriage or civil partnership certificate

  • driving licence

If you have lost your National Insurance Number, HMRC will not give these out over the phone, and Washwood Heath Jobcentre may not be able to assist you in this either. You will need to fill out the CA5403 form – part of which must be done online. Click here to get the CA5403 form.

Department Contact Details
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Find lost National Insurance Number Click here

 Washwood Heath Jobcentre Complaints

To make a complaint about Washwood Heath Jobcentre, its employees, or anything relating to the operations at 295 Washwood Heath, Washwood Heath, Birmingham, you can do so either via phone, in person, or in writing. When you contact DWP to complain about Washwood Heath Jobcentre, please include the following:

  • your National Insurance number �” unless you are an employer

  • your full name, address and contact numbers

  • which benefit you are complaining about

  • what happened, when it happened and how it affected you

  • what you want to happen to put things right

You can complain directly to the Jobcentre Plus at Washwood Heath using the following address, or via phone using the call forwarding contact details below.

Washwood Heath Jobcentre Plus Complaints, 295 Washwood Heath, Washwood Heath, Birmingham, B8 2XX

Advertise a Job at Washwood Heath Jobcentre

Anyone looking to advertise a job at Washwood Heath Jobcentre is advised to do so using the Gov.UK ‘Find a Job’ service, which was previously called Universal Jobmatch. You can find out more here.

Careers at Washwood Heath Jobcentre

Any job at Washwood Heath Jobcentre should be advertised using the Gov.UK ‘Find a Job’ service (which was previously known as Universal Jobmatch. You can search for jobs at the Jobcentre Plus in Washwood Heath by clicking here.

Contacting Washwood Heath Jobcentre by email

Unfortunately, the Jobcentre Plus team don’t generally advise to contact them over email for anything other than non-urgent enquiries. If you do need to contact Washwood Heath Jobcentre urgently, please consider visiting them in person at 295 Washwood Heath, Washwood Heath, Birmingham or contacting them via phone. However, you can contact the central Jobcentre team via email, who can pass on any non-urgent enquiries to the Washwood Heath Jobcentre Plus team by the email address below:

CONTACT-.DWP1@DWP.GSI.GOV.UK

Contacting Washwood Heath Jobcentre online

If you would like to contact Washwood Heath Jobcentre Plus online, please see above for the general email address. Again, this is for non-urgent enquiries.

All contact details for Washwood Heath Jobcentre

Below is a complete list of all our call forwarding numbers for relevant departments that should be able to assist with your Washwood Heath Jobcentre Plus enquiry.

Department Call Forwarding Number
Jobcentre central helpline (this is a call forwarding service) 0843 507 2924
Calls cost 7p per minute plus your network access charge
Jobcentre Appointments (this is a call forwarding service) 0843 507 2779
Calls cost 7p per minute plus your network access charge
Job Seeker’s Allowance Claims (New Claims & Existing) (this is a call forwarding service) 0843 507 2916
Calls cost 7p per minute plus your network access charge
Employment & Support Allowance (this is a call forwarding service) 0843 507 2917
Calls cost 7p per minute plus your network access charge
Income Support Incapacity Benefit (this is a call forwarding service) 0843 507 2318
Calls cost 7p per minute plus your network access charge
Universal Credit (this is a call forwarding service) 0843 507 2303
Calls cost 7p per minute plus your network access charge
Universal Credit (New Claims & Appointments) (this is a call forwarding service) 0843 507 2304
Calls cost 7p per minute plus your network access charge
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Personal Independence Payment (this is a call forwarding service) 0843 507 2299
Calls cost 7p per minute plus your network access charge
National Insurance Number helpline (this is a call forwarding service) 0843 507 2919
Calls cost 7p per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0843 507 2300
Calls cost 7p per minute plus your network access charge
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge