Universal Credit Higher Work Allowance | Information on Jobcentre Plus


Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge
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Need to find information on Universal Credit Higher Work Allowance? You may be able to find out more by contacting your local Jobcentre – find it in our Jobcentre Plus index here. This page has been generated to deal with some of the most popular enquiries relating to Universal Credit, and we hope that the details below may be of use to you in your search for information on Universal Credit Higher Work Allowance.
Please note: this site is not affiliated with Jobcentre, DWP, or any organisation mentioned. The information provided is advisory, and any phone numbers listed are call connection numbers.

 

Contents

Universal Credit at Jobcentre
All contact details for Jobcentre

Universal Credit at Jobcentre

As time goes on, it looks as though Jobcentre Plus will mainly be processing Universal Credit claims. This is going to be the case nationwide, not only at the Jobcentre. Whether you live local, or somewhere else entirely, the UK Government is attempting to move most benefits payments on to Universal Credit – and so it is likely that it will be the main way through which people receive benefits in the future.

While there has been some pushback to the move to Universal Credit, it seems as though the Jobcentre, as well as every other location, will soon be exclusively using Universal Credit.  According to the most recent advice from Citizens Advice, Universal Credit will replace:

  • Housing Benefit

  • income-related Employment and Support Allowance (ESA)

  • income-based Jobseeker’s Allowance (JSA)

  • Child Tax Credit

  • Working Tax Credit

  • Income Support

These are known as ‘legacy benefits’. If you’re thinking of claiming one of these benefits for the first time, you might need to apply for Universal Credit instead. It depends where you live – check if you’re eligible for Universal Credit. You can also find out when Universal Credit is coming to your area on GOV.UK.

If you are looking to claim Universal Credit, or would simply like the Jobcentre to move you over from one of the benefits mentioned above on to Universal Credit, it may be advisable to phone the central Jobcentre helpline in order to speak to an adviser about how best to go about this. You can speak to a Universal Credit helpline representative by calling our call forwarding number, which will connect through to the main support helpline.

Department Contact Details
Universal Credit – new claims (this is a call forwarding service) 0905 481 0140
Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge
Universal Credit helpline support (this is a call forwarding number) 0903 871 2346
Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge
Universal Credit Budgeting Advances (this is a call forwarding number) 0905 481 0140
Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge
Sign in to your Universal Credit account/online journal Click here
Contact Hertford Jobcentre via the central helpline (this is a call forwarding service) 0903 871 2358
Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge

Contact information for Jobcentre

Below is a complete list of all our call forwarding numbers for relevant departments that should be able to assist with your Jobcentre Plus enquiry.

Department Call Forwarding Number
Jobcentre central helpline (this is a call forwarding service) 0903 871 2358
Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge
Jobcentre Appointments (this is a call forwarding service) 0903 871 2358
Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge
Job Seeker’s Allowance Claims (New Claims & Existing) (this is a call forwarding service) 0903 871 2358
Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge
Employment & Support Allowance (this is a call forwarding service) 0905 481 0002
Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge
Income Support Incapacity Benefit (this is a call forwarding service) 0905 481 0249
Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge
Universal Credit (this is a call forwarding service) 0903 871 2346
Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge
Universal Credit (New Claims & Appointments) (this is a call forwarding service) 0905 481 0140
Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge
Social Fund (this is a call forwarding service) 0843 507 2918
Calls cost 7p per minute plus your network access charge
Maternity Allowance (this is a call forwarding service) 0843 507 2914
Calls cost 7p per minute plus your network access charge
Personal Independence Payment (this is a call forwarding service) 0903 871 2350
Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge
National Insurance Number helpline (this is a call forwarding service) 0903 871 2359
Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge
Budgeting Advance (this is a call forwarding service) 0905 481 0140
Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge
Budgeting Loans (this is a call forwarding service) 0843 507 2935
Calls cost 7p per minute plus your network access charge
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