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Please note: this site is not affiliated with Jobcentre, DWP, or any organisation mentioned. The information provided is advisory, and any phone numbers listed are call connection numbers.
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Employment and Support Allowance at Jobcentre
Contact Information for Jobcentre
Employment and Support Allowance at Jobcentre
Much like JSA, Employment and Support Allowance is slowly being phased out in favour of Universal Credits payments. If you are claiming ESA at your local Jobcentre, it may be the case that you are moved from this benefits payment and on to Universal Credit in the near future, if this has not already been the case.
However, if you would like to speak to a member of the ESA team about your benefits claim or payment, the government advice is to phone the central Employment and Support Allowance contact number, rather than attempting to dial your local Jobcentre. We have provided a call forwarding number below, which will be able to connect your call through to the main ESA helpline. From here, you should be able to resolve most Employment and Support Allowance enquiries, including issues around payments, complaints, applications, and much more besides.
| Department | Contact Details |
| Employment and Support Allowance (this is a call forwarding service) | 0905 481 0002 Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge |
| Employment and Support Allowance advice from Citizens Advice | Click here |
Contact information for Jobcentre
Below is a complete list of all our call forwarding numbers for relevant departments that should be able to assist with your Jobcentre Plus enquiry. We are not affiliated in any way with Jobcentre Plus or any linked organisation.
| Department | Call Forwarding Number |
| Jobcentre central helpline (this is a call forwarding service) | 0903 871 2358 Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge |
| Jobcentre Appointments (this is a call forwarding service) | 0903 871 2358 Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge |
| Job Seeker’s Allowance Claims (New Claims & Existing) (this is a call forwarding service) | 0903 871 2358 Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge |
| Employment & Support Allowance (this is a call forwarding service) | 0905 481 0002 Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge |
| Income Support Incapacity Benefit (this is a call forwarding service) | 0905 481 0249 Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge |
| Universal Credit (this is a call forwarding service) | 0903 871 2346 Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge |
| Universal Credit (New Claims & Appointments) (this is a call forwarding service) | 0905 481 0140 Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge |
| Social Fund (this is a call forwarding service) | 0903 871 2467 Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge |
| Maternity Allowance (this is a call forwarding service) | 0905 481 0145 Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge |
| Personal Independence Payment (this is a call forwarding service) | 0903 871 2350 Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge |
| National Insurance Number helpline (this is a call forwarding service) | 0903 871 2359 Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge |
| Budgeting Advance (this is a call forwarding service) | 0905 481 0140 Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge |
| Budgeting Loans (this is a call forwarding service) | 0905 481 0144 Calls cost £1.50 connection fee and £1.50 per minute plus your network access charge |